What's even more concerning is the apparent lack of understanding from the call center staff regarding both the issue at hand and accessing customer accounts. Adding to the frustration, the phone lines kept disconnecting. It's disheartening—I had to resort to emailing them for assistance.

Amberlight Finance are absolute scammers. Pls do not invest any money with this company. They lure you in to forex investments and once you invest you will never be able to withdraw your money. Do not trust at all. There are many that have lost millions of $ through the Pig butchering scams such as this.