I was new to the platform and needed to connect my Meta trader to my forex account. Customer service helped me step by step in doing so.

Their response is timely when you have an issue. Though I have a problem with the payment method set for instance when you deposit using PayPal you can't withdraw the funds to mpesa. Ensure flexibility in withdrawal of funds, one should be able to withdraw funds using payment method of their choice regardless of which payment method they used to deposit.

My price alerts stopped activating more than 2 weeks ago, I sent them emails, Live chat is useless as I spoke to at least 7 people and they all disappeared and the chat ended!!! This is nonsense support, as now I have to watch the market all day waiting for the price to get to a specific zone.