Levels

The Levels platform suffers from severe slippage. During a relatively stable gold market, where I frequently trade, I placed a buy order at $1,850 per ounce. Normally, slippage should be around $3-5. However, on Levels, the actual transaction price reached $1,858 per ounce, a staggering $8 in slippage. I carefully reviewed my gold trading history on the platform over the past two months. Of my 80 trades, 50, or 62.5%, experienced abnormal slippage (slippage exceeding $6). Furthermore, the platform's spreads are extremely unreasonable. While other reputable platforms typically offer spreads of $2-3 on gold trading, Levels' spreads frequently hover between $5-8, significantly increasing my trading costs. Beyond trading issues, the platform's customer service is also abysmal. Their customer service was extremely perfunctory, offering no substantive solutions to my issues. This platform has absolutely no regard for investors' interests and is a thoroughly deceptive platform.

My experience with Levels broker has been frustrating because their spreads are not stable at all. They constantly widen during trades, even when the market isn’t highly volatile. This makes trading unnecessarily expensive and stressful. What they advertise about tight spreads doesn’t match the reality, and it feels very misleading.