The verification process for bank accounts needs to be more facilitated than this in some countries as I can't get a bank statement with the IBAN on the same paper.

I haven't received any updates yet. TNFL FX is where I got all the details about my losses, but so far, my interactions with their customer service have been extremely poor. Waiting for an official response before presenting the case to the regulator. TNFL FX seems to have no interest in their clients other than taking their money, and as market makers, they stand against your trades.