trading.com Review: FCA-Regulated, But Withdrawal Complaints Persist

trading.com is a UK-based CFD broker launched in 2019 and operated by Trading Point of Financial Instruments UK Limited. It holds a genuine FCA licence, offers over 1,400 instruments through MetaTrader 5, with a USD 50 or GBP 50 minimum deposit. On paper, that reads like a credible, well-regulated broker. On WikiFX, a score of 6.61 and recurring withdrawal complaints tell a more complicated story.

Regulation & Safety

trading.com holds active licences from the FCA in the UK (705428) and CySEC in Cyprus (256/14). Both are in good standing, giving the broker Tier-1 European oversight. An ASIC licence (443670) for an Australian entity appears as unverified.

The FCA has also issued multiple warnings about clone firms impersonating trading.com. Impostors using names such as WM Global Forex, MT5-PRO, and WinFX have falsely claimed ties to the regulated entity. These warnings confirm the brand is targeted because the underlying firm is legitimate. Always verify you are on the genuine site before entering any details.

Trading Platforms & Products

trading.com centres its offering on MetaTrader 5, available on desktop, web, and mobile, supplemented by a proprietary WebTrader and app. Cryptocurrencies and ETFs are not offered, and Islamic accounts are unavailable. Retail leverage is capped at 30:1 under FCA and European rules.

User Complaints & Feedback

The most concerning signal comes from user-submitted complaints. Multiple traders have reported withdrawal difficulties.

One Hong Kong user described a situation that began in July 2023. According to the complaint, the broker blamed a “technical department restructuring” for blocking withdrawals, and the user was told to wait for an unspecified handover period. After more than forty days of delays and unanswered follow-ups, the funds remained inaccessible.

Screenshot submitted by the user with the complaint (2023-08)

Another Hong Kong user reported in early 2024 that the withdrawal website was inaccessible and no support staff responded.

Screenshot submitted by the user with the complaint (2024-01)

Additional complaints from other regions mention similar themes, though some reports appear to describe interactions with clone entities rather than the regulated broker. Even so, the withdrawal complaints more directly linked to trading.com form a pattern worth noting before committing funds.

Final Thoughts

trading.com is a genuinely FCA-regulated broker with active European licences and a clean product offering , which distinguishes it from unregulated operators that dominate the worst exposure reports. Yet a 6.61 WikiFX score and repeated withdrawal complaints, including detailed accounts of weeks-long delays, suggest the real-world experience may not match the regulatory credentials.

If you are considering trading.com, verify you are on the genuine FCA-regulated site before depositing. Start small, test a withdrawal early, and use the WikiFX App to monitor real-time scores and new complaints as they appear.