Abstract:markets.com holds a valid CYSEC license but displays unverified regulatory status for several other regions, alongside a clear pattern of recent user complaints regarding funding delays. Indian traders should exercise caution as the 6.28 WikiFX score reflects these mixed safety and withdrawal signals.
Available data shows that markets.com operates with a valid CYSEC license, but claims of ASIC, FCA, and FSCA oversight are marked as unverified. With a WikiFX score of 6.28 and multiple recent user reports showing delayed withdrawals and deposits, Indian traders should exercise caution before committing funds.
In this markets.com review, the goal is to give Indian retail traders a clear picture of what the verified evidence says. Finding a reliable Forex broker means looking past the marketing and checking the actual compliance records, complaint history, and platform safety.
The available regulation details matter heavily when assessing fund safety. WikiFX information indicates that markets.com (founded in 2017) holds a regulated status with the Cyprus Securities and Exchange Commission (CYSEC) under the name Safecap Investments Ltd.
However, the data flags serious regulatory concern with four other entities: the reported licenses from Australia ASIC, UK FCA, South Africa FSCA, and Virgin Islands FSC are all currently marked as “unverified.” This mixed regulatory profile creates a medium-risk setup, meaning traders should not assume full global protection applies to every account.
Currently, markets.com holds a WikiFX score of 6.28. While this isn't the lowest possible score, the system registers 12 user complaints in just the past three months. For any trader checking to see if a broker is safe, seeing double-digit recent complaints is a practical risk signal that requires attention.
Platform data shows this broker offers access to MT4, MT5, and proprietary mobile applications. However, the system setup reportedly lacks secure two-step verification (2FA) and biometric tools for a safer login. Before entering your account credentials on any login page, make sure you are accessing the official markets.com app or visiting their authentic domain to avoid clone website risks. Data also notes that while mobile versions are supported, Windows, MacOS, and Web versions of their proprietary software are missing.
User complaints describe specific operational problems, primarily around delayed deposits and difficult access to funds.

Additionally, a user in Ghana reported a P2P withdrawal scam. While the user explicitly mentioned using the “deriv P2P app,” indicating possible third-party matching risks or cross-platform usage, the buyer completely vanished without releasing funds to their mobile money account.
Customer service supports English through channels like phone, email, and social media. However, the source indicates that support wait times can be long. When combined with the verified deposit and withdrawal issues mentioned above, Indian traders should be prepared for potential delays in dispute resolution.
The available records show that markets.com has a legitimate CYSEC license, but its other claimed licenses remain unverified, which significantly lowers overall confidence. Repeated user complaints about delayed deposits and slow, document-heavy withdrawals represent a very real operational risk. While not definitively classified as a scam, the mixed safety signals suggest Indian traders may want to start by testing small processing amounts or exploring clearer-regulated alternatives.
Status changes daily. Before depositing, check the WikiFX App for the latest real-time certificate and broker risk updates.