CommSec Regulation, Login Information & User Review : A Comprehensive Review

CommSec Broker is another firm active in the forex market. It claims that CommSec regulation is valid. It provides a range of trading instruments and claims that its login process is simple for users. However, the question remains—are these claims accurate? What experiences do real traders share about CommSec Broker? In this article, you will discover comprehensive information about CommSecs regulation, its login process and genuine reviews from actual clients.

CommSec Broker Regulation Explained

The first thing we checked is CommSec Broker's regulation, and what we found about broker CommSec Regulation is this: According to the broker, Commonwealth Securities Limited ABN 60 067 254 399 AFSL 238814 (CommSec) is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945. CommSec is a Market Participant of ASX Limited and Cboe Australia Pty Limited, a Clearing Participant of ASX Clear Pty Limited, and a Settlement Participant of ASX Settlement Pty Limited.

Even on its official website, the broker does not provide clear information about CommSecs regulation related to its forex services and fails to state which authority regulates the broker. Because of this lack of transparency, it seems risky for traders to work with a broker that does not show its regulatory information to its customers.

Real User Reviews of CommSec Broker

1. Frustrated User Wants to Give CommSec Zero Rating

One user recently shared his CommSec review, accusing the broker of manipulation. He said that when you buy shares, the broker asks for one price but charges more. CommSec broker does not offer an automatic buying option, so everything happens behind closed doors, which he believes is unfair. In the end, the broker reportedly sold the users shares without his knowledge. He concluded by saying broker CommSec is the worst broker he has ever seen.

2. Inefficient Commsec Broker, According to User

A user shared his experience and gave CommSec broker a negative review. He said he called the broker 11 times over three months. They kept him on hold for an average of 45 minutes and still failed to resolve the issue. Every time, Commsec broker customer support used to connect him to a different agent, and he had to repeat his story. Use said no one at Broker CommSec operates efficiently, and the answers he received were always inconsistent. He described CommSec as the most inefficient organization he has ever dealt with.

3. Incompetent Broker and Poor Customer Support

A tax specialist and finance professional wrote a detailed CommSec review. He said he has worked with many fund managers and banks, but CommSec broker is one of the most incompetent and difficult to deal with. He has been struggling for more than seven weeks to transfer his shareholdings to another platform, and broker CommSec keeps blocking his account.

He also criticized CommSec‘s customer support, saying the phone service is hopeless—you must wait 30–60 minutes, and when you finally reach an agent, they seem incompetent and unable to understand basic client queries. When he asked to speak to a manager, he was told it wasn’t allowed.

4. Broker CommSec Fails, Says Another User

CommSec review by an actual user he told him an IT issue with his portfolio would be fixed after a system update at the end of the month. However, a month later, the issue still wasnt resolved. He reported very poor service and no meaningful communication from the broker. He warned others to be cautious.

5. CommSec Broker Not Helpful, Says User

Another user wrote that CommSec broker provides poor customer service. He said the system changed the online functionality of his portfolio and no longer displayed the balance or percentage profit/loss. He reported the issue to broker CommSec but never received a response, and nothing was fixed. According to him, the brokers customer support is not helpful at all.

Steps to log in to broker CommSec?

1. You need your Client ID tologin on CommSec broker , an 8-digit number starting with “5” or “8.”

2. Your Client ID gives access to all your accounts on the CommSec broker website

3. If you forget your Client ID, it can be retrieved online.

4. For security, the Client ID is not visible after logging in.

5. CommBank Broker customers have alternative options:

o Log in to NetBank and select the broker CommSec tab in the top-left corner.

o Visit the website directly and log in using your NetBank Client Number and password.

Steps to Login on the CommSec App

1. Enter your Client ID, the same as used for website login.

2. If you forget it, it can be retrieved online.

3. CommBank customers with a NetBank ID can log in using their NetBank Client Number and password (available soon on the mobile app).

4. The CommSec app automatically saves the last Client ID used.

5. To use a different Client ID, tap “Switch user” on the login screen.

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