Doo Group KL Call Center Inspected in Scam Crackdown

Doo Group Call Center Inspected Amid Fraud Probe

Malaysian authorities recently conducted an inspection of the Doo Group Malaysia call center in Kuala Lumpur, as part of a sweeping crackdown on financial scams across the country. The facility, operated by the Retail FX and CFDs brokerage Doo Group, was among several business premises visited during the enforcement campaign.

The raid occurred earlier this week in Bangsar South, a commercial hub in Kuala Lumpur, where hundreds of individuals were reportedly detained. According to China Press and other local outlets, at least seven police trucks transported detainees for further investigation. However, it remains unclear whether any Doo Group employees or contractors were among those arrested.

Malaysias Home Affairs Minister Datuk Seri Saifuddin Nasution Ismail confirmed that over 11,800 individuals have been arrested this year in connection with nearly 32,000 fraud cases, totaling losses of RM1.5 billion (approximately USD 355 million).

Doo Group Responds: Operations Unaffected

In a statement issued following the inspection, a Doo Group spokesperson emphasized that the companys Kuala Lumpur call center operations remain fully functional and compliant. The center primarily services clients in China and the broader Far East region under D Prime, the offshore CFDs broker recently rebranded from Doo Prime.

“As part of a broader nationwide campaign against illegal call centres, Malaysian authorities recently conducted inspections at several business premises, including ours,” the spokesperson stated. “We are working transparently and constructively with the authorities by providing all the information required.”

The company reaffirmed its commitment to compliance and governance standards, citing integrity and accountability as core operational values.

D Prime and Doo Groups Global Footprint

D Prime, domiciled in Mauritius and Vanuatu, serves as Doo Groups offshore arm targeting traders across the APAC and MENA regions. The broader Doo Group also operates licensed entities in the UK and EU, including FCA-regulated Doo Clearing Limited and CySEC-licensed Doo Financial Cyprus Limited.

Controlled by Chinese national Junjie Chen, the group maintains a dual presence through both offshore and onshore operations. While scrutiny continues around financial scams in Malaysia, Doo Groups legal standing and regulatory compliance remain intact.