Introduction of United Trust Bank

Aspect	Description
Company Name	United Trust Bank Limited
Regulation	Regulated by the Financial Conduct Authority (FCA), providing oversight and compliance with financial regulations.
Deposit Options	Offers diverse deposit accounts for personal savers, businesses, ISA investors, and charitable organizations.
Competitive Rates	Provides competitive interest rates on deposit accounts, potentially allowing customers to earn higher returns.
Flexibility & Choice	Offers a variety of account terms and notice periods, providing flexibility to meet various financial goals.
Lending Services	Provides a comprehensive range of lending services, including asset finance, bridging finance, mortgages, and more.
Customer Support	Offers multiple customer support channels, including email, telephone, and postal support for accessibility.

General Information

United Trust Bank, namely United Trust Bank Limited, is a specialized bank with above 20 years experience in business offering an array of instant execution and tailor-made services with the aim of carrying out a decent lending condition and environment, which serves different fields of clients including finance brokers, developers, and individuals with the main services of deposit and lending, besides, its registered address is at United Trust Bank Limited One Ropemaker Street London EC2Y 9AW.

United Trust Bankoffers a wide range of deposit accounts. These accounts provide competitive interest rates, flexibility in terms, and cater to personal savers, businesses, ISA investors, and charitable organizations. The bank also provides comprehensive lending services, including asset finance, bridging finance, and mortgages. Customers can access various support channels, such as email, telephone, and postal support. With a history dating back to 1955, UTB is led by an experienced management team, instilling trust and reliability in its financial offerings.

Regulation

Regulated.

United Trust Bank Limited is a financial institution based in the United Kingdom, and it is regulated by the Financial Conduct Authority (FCA). The FCA is the regulatory agency responsible for overseeing financial services firms in the UK to ensure they operate within the guidelines and regulations set by the authority. Here are the details of United Trust Bank Limited's regulatory status:

• Regulated by: Financial Conduct Authority (FCA)

• License Type: Market Making (MM)

• License No.: 204463

• Effective Date: December 1, 2001

• Email Address of Licensed Institution: mheaphy@utbank.co.uk

• License Type: No Sharing

• Website of Licensed Institution: www.utbank.co.uk

• Expiry Date: Not specified

• Address of Licensed Institution: One Ropemaker Street, London, EC2Y 9AW, UNITED KINGDOM

• Phone Number of Licensed Institution: +44 020 7190 5555

This information indicates that United Trust Bank Limited is currently regulated by the FCA for market-making activities in the UK. The institution has been licensed since December 1, 2001, and its contact details are provided for inquiries or communication regarding its services and regulatory status. The expiry date of the license is not specified, which may indicate that it is an ongoing regulatory arrangement, but it's essential to verify this information with the institution or the FCA for the most up-to-date status.

Pros and Cons

Pros	Cons
1. Regulated Institution: UTB is regulated by the Financial Conduct Authority (FCA), providing customers with confidence in the bank's compliance with financial regulations.	1. Limited Expiry Information: The expiry date of the FCA license is not specified, which may require customers to verify the current regulatory status independently.
2. Diverse Deposit Options: UTB offers a wide range of deposit accounts, including fixed-term bonds, notice accounts, ISA savings, and charity savings, catering to various financial goals.	2. Limited ISA Options: While UTB provides ISA savings accounts, the range of available terms may be more limited compared to some other providers.
3. Competitive Interest Rates: The bank offers competitive interest rates on its deposit accounts, allowing customers to potentially earn higher returns on their savings.	3. Limited Branch Network: UTB primarily operates online, which may not be suitable for customers who prefer in-person banking at physical branches.
4. Flexibility and Choice: With various account terms and notice periods, UTB provides flexibility for both personal and business customers to choose accounts that suit their needs.	4. Limited Mortgage Information: Detailed information about mortgage offerings, such as eligibility criteria and specific mortgage types, is not provided in the overview.
5. Lending Services: UTB offers a comprehensive range of lending services, including asset finance, bridging finance, development finance, mortgages, and structured property finance.	5. Lack of Specific Loan Details: The overview does not provide specific details about interest rates, loan terms, or eligibility criteria for the various lending services.
6. Strong Customer Support: UTB offers multiple channels for customer support, including email, telephone, and postal support, enhancing accessibility for customers.	6. Limited Regulatory Details: While the bank's regulatory status is mentioned, additional information about the FCA's oversight or deposit protection is not provided.

United Trust Bank (UTB) presents several advantages, including its regulatory compliance, diverse deposit options with competitive interest rates, and flexibility in choosing account types. Additionally, UTB offers a comprehensive range of lending services to cater to various financial needs. The bank also provides strong customer support through multiple channels.

However, some limitations include the lack of specific information about certain products and services, such as mortgage details, and the absence of detailed regulatory information. Additionally, UTB primarily operates online, which may not suit customers who prefer traditional branch banking.

Deposit

United Trust Bank (UTB) offers a comprehensive range of deposit account options designed to meet the diverse needs of its customers, including personal savers, businesses, individuals looking for tax-efficient savings in ISAs, and charitable organizations. Here is an organized description of UTB's deposit accounts:

Personal Savings Accounts:

UTB provides a selection of Fixed Term Bonds for personal savers, ranging from 6 months to 5 years. These fixed-term bonds offer competitive interest rates, with options such as the UTB 6 Month Bond at 5.40% Gross / 5.47% AER, and the UTB 5 Year Bond at 5.75% Gross/AER. These accounts are ideal for individuals looking to earn a fixed rate of interest over a specified term.

For those who prefer flexibility, UTB also offers Notice Accounts. The UTB 30 Day Notice account, for instance, provides interest rates ranging from 4.60% Gross/AER to 4.70% Gross/AER, making it a suitable choice for savers who may need access to their funds with a short notice period.

Additionally, UTB offers Tracker Accounts, like the UTB 180 Day Notice Base Rate Tracker, which offers a competitive rate of 5.25% Gross/AER.

Business Savings Accounts:

UTB caters to businesses with Fixed Term Business Bonds, ranging from 3 months to 5 years. These bonds offer businesses the opportunity to earn competitive interest rates, with options like the Business 1 Year Bond at 5.00% Gross/AER or the Business 5 Year Bond at 5.05% Gross/AER. These accounts are suitable for businesses looking to maximize their returns on surplus funds.

For businesses seeking a combination of interest and flexibility, UTB provides Notice Accounts, such as the Business 40 Day Notice Issue 1 at 3.75% Gross/AER, and Tracker Accounts, including the Business 180 Day Notice Base Rate Tracker at 5.25% Gross/AER.

ISA Savings Accounts:

UTB offers tax-efficient savings options with its Fixed Term Cash ISA Bonds. These accounts are tailored to individual savers looking to make the most of their ISA allowances. Customers can choose from various terms, such as the Cash ISA 1 Year Bond at 5.70% Gross/AER or the Cash ISA 7 Year Bond at 5.00% Gross/AER.

Charity Savings Accounts:

For charitable organizations, UTB provides Fixed Term Charity Bonds. These bonds offer competitive interest rates, allowing charities to maximize the return on their savings. Options include the Charity 1 Year Bond at 5.00% Gross/AER and the Charity 3 Year Bond at 5.05% Gross/AER.

In summary, United Trust Bank offers a diverse range of deposit accounts to cater to the unique financial goals of its customers, whether they are individuals, businesses, ISA savers, or charitable organizations. With competitive interest rates and a variety of terms and notice periods, UTB provides flexibility and choice to meet a wide array of savings needs.

Lending

United Trust Bank (UTB) offers a range of lending services to cater to various financial needs. Here's an organized description of their lending offerings:

Asset Finance:

UTB provides Asset Finance solutions that include Hire Purchase, Finance Lease, and Refinancing. Hire Purchase allows customers to secure financing while having the option to own the asset at the end of the finance period. Finance Lease, on the other hand, enables the use of an asset without ownership, with the choice to rent or purchase it at the lease's end. Refinancing offers a way to access the value of assets on the balance sheet for other business purposes.

They finance a wide range of assets, including Prestige Cars, Commercial Vehicles, Construction Equipment, Media Equipment, and more. This flexibility allows businesses to secure financing for various operational needs.

Bridging Finance:

UTB's Bridging Finance solutions are versatile and can be used for a myriad of purposes. Customers often turn to bridging finance to bridge the gap between property purchases, such as downsizing or auction acquisitions, or for property improvement, conversion, or portfolio restructuring. Key features include loans from £125k to £15m, both regulated and unregulated loans, and flexible loan terms.

Development Finance:

UTB offers Development Finance solutions to support housing development projects. They participate in the Housing Accelerator Fund in collaboration with Homes England, aimed at assisting small and medium-sized housebuilders and developers. Their Development Finance options cover new housing, conversions, refurbishments, and development exit funding. Key features include loans ranging from £1m to £30m, maximum loan-to-GDV ratios, and availability in England and Wales.

Mortgages:

UTB provides mortgage loans that can be used for a variety of purposes, including home improvements, property portfolio expansion, car purchases, tuition fees, weddings, tax bills, and consolidating existing outgoings into a single monthly repayment. These mortgages offer flexibility and can help individuals meet various financial goals.

Structured Property Finance:

Structured Property Finance from UTB offers a non-regulated lending solution for borrowers with diverse needs. They consider various property types, such as residential, commercial, mixed-use, and more. Loans can be tailored to specific requirements, with options for rolled-up or serviced interest and terms of up to 5 years. UTB's approach is flexible, catering to the unique needs of borrowers, including corporations, trusts, property investors, and high-net-worth individuals.

In summary, United Trust Bank provides a wide array of lending services, from Asset Finance for businesses to Bridging Finance for short-term needs, Development Finance for property development projects, Mortgages for personal financial goals, and Structured Property Finance for unique and non-regulated borrowing requirements. These lending solutions are designed to offer flexibility and support various financial objectives.

Customer Support

United Trust Bank (UTB) provides various means of customer support to ensure that their customers have access to assistance and information when needed. Here's a description of their customer support options:

1. Email Support: Customers can reach out to UTB's customer support team via email at info@utbank.co.uk. Email support allows customers to send inquiries, requests, or feedback at their convenience. UTB typically responds to emails promptly, addressing customer queries or concerns in a written format.

2. Telephone Support: UTB offers telephone support through their dedicated phone line at 020 7190 5555. Customers can directly speak with a representative to get immediate assistance with their questions, account inquiries, or any other issues they may have. It's worth noting that UTB mentions that telephone calls may be recorded for security and regulatory purposes, ensuring transparency and compliance.

3. Postal Support: For customers who prefer traditional communication, UTB provides a postal address where they can send written correspondence. Customers can use this method to submit documents, letters, or other physical communication to the bank. The postal address is as follows: United Trust Bank Limited, One Ropemaker Street, London, EC2Y 9AW.

4. Security and Monitoring: UTB emphasizes its commitment to security and regulatory compliance. They mention that telephone calls may be recorded for these purposes, ensuring the safety of customer interactions and adherence to regulatory requirements. This practice also allows UTB to maintain a high level of service quality through quality control procedures.

Overall, UTB's customer support options encompass various communication channels, including email, telephone, and postal support. This multi-faceted approach ensures that customers have flexibility in reaching out to the bank and receiving assistance as per their preferences. The emphasis on security and quality control demonstrates UTB's commitment to providing a reliable and secure customer support experience.

Summary

United Trust Bank (UTB) is a well-established financial institution based in the United Kingdom, regulated by the Financial Conduct Authority (FCA). They offer a comprehensive range of both deposit and lending services to meet the diverse financial needs of their customers.

On the deposit side, UTB provides a wide array of account options for personal savers, businesses, ISA investors, and charitable organizations. These accounts offer competitive interest rates and various terms, providing flexibility and choice for their customers.

For lending solutions, UTB offers Asset Finance, including Hire Purchase, Finance Lease, and Refinancing, catering to businesses in need of financing for assets. Bridging Finance is available for various purposes, and Development Finance supports housing development projects. UTB also provides mortgage loans for personal financial goals and Structured Property Finance, offering non-regulated lending solutions for diverse borrowing needs.

UTB is committed to building strong relationships with broker partners, recognizing their role as trusted advisors to clients. Additionally, they prioritize providing exceptional service and long-term value to their retail and corporate savers, backed by the protection of the Financial Services Compensation Scheme (FSCS).

The bank has a rich history dating back to 1955, originally specializing in development finance for SME housebuilders. In 2001, it was acquired by Insinger de Beaufort and subsequently underwent a management buy-out in 2004, leading to its reestablishment as United Trust Bank. Since then, UTB has grown into a thriving independent specialist bank with a loan book exceeding £2.4 billion by December 2022.

Throughout its journey, UTB has been led by an experienced and knowledgeable senior management team, dedicated to providing bespoke and flexible funding solutions while maintaining strong relationships with customers and brokers.