2026-09-16 23:44
China
TMGM experiences frequent slippage, contacting customer service leads to no solution, and they keep delaying.
[Mediating Parties]
TMGM TMGM
[Issue]

Severe Slippage

[Requirement]

compensation

[Settlement Amount]

¥313(CNY)

[Time]

35 day 16 hour

2026-10-22 16:30
Hong Kong China Hong Kong China

It has been 30 days since the broker last replied, and the user has not taken any further action. The system has automatically changed the status to "Resolved". You can submit feedback again If disagree with the outcome.

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2026-09-17 18:30
Hong Kong China Hong Kong China

Contact Broker

2026-09-17 16:10
Hong Kong China Hong Kong China

Verified

2026-09-16 23:44
Hong Kong China Hong Kong China

Start Mediation

Encountered 47 points of slippage, contacting the platform and customer service always results in 'we'll help you report it, please wait.' Then nothing follows. When you open an account, you are the customer; after depositing, you are nothing. It is not recommended to use this platform.

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