IEXSReply

2026-09-15 14:30

United Kingdom

Reply

Dear IEXS User: Hello! Thank you for participating in this event. After the relevant departments reviewed your eligibility and trading activities, it was found that your trading behavior during the event did not comply with the rules of this event. Therefore, the reward for this event cannot be redeemed for you. Please take note. According to Rule 10.1 of this event: "If a partner/direct client does not meet the requirements for this promotion, IEXS Vantage Securities has the right to cancel the partner's award eligibility; if a partner/direct client abuses rewards or uses illegal trading methods to obtain insurance coverage, IEXS Vantage Securities has the right to take action and hold them accountable." At the same time, by participating in this event, you confirm that you have read and agreed to all the rules and related terms of this event. Our company will review eligibility and reward redemption qualifications based on the event rules. If there is any violation of the event rules during the participation period, the platform has the right to cancel the relevant event qualifications and rewards. Therefore, we regret to inform you that the reward for this event cannot be redeemed for you at this time. The relevant eligibility review results will be subject to the final review results of the platform. Thank you for your understanding and cooperation. If you have any questions about this review result, please contact customer service. We will be happy to assist you.

RENJIANMANHANGZHEStart Mediation

2026-08-19 12:10

Hong Kong China

Start Mediation

I deposited 500 on August 10 Deposited 6000 on August 11 Deposited 6600 on August 13 Total deposits: 13100 Total loss amount: 2586.12 Since the platform said there is a 20% compensation amount that can be claimed, I claimed 2499 When withdrawing, the platform went back on its word, saying that I violated the rules for claiming the compensation amount, and not only will it deduct the 2499 compensation amount, but it will not give the entire account balance, and it has been in a state of no review and no payment. After unsuccessful negotiations with the platform and higher-level leaders, I am here to apply for mediation. Please handle it as soon as possible.