2026-06-16 05:11
South Korea South Korea
Mitrade induced fraud by not allowing me to add margin, causing me heavy losses.
[Mediating Parties]
Mitrade Mitrade
[Issue]

Scam

[Requirement]

compensation

[Settlement Amount]

¥20,100(CNY)

[Time]

106 day 10 hour

2026-09-30 15:30
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

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2026-06-16 13:34
Hong Kong China Hong Kong China

Contact Broker

2026-06-16 11:00
Hong Kong China Hong Kong China

Verified

2026-06-16 05:11
South Korea South Korea

Start Mediation

When I was trading on the evening of April 7th, my balance was insufficient. At the time of adding margin, at first it said the bank was closed. Why would I transfer money to a closed bank? I tried multiple times but failed. Isn't this obstructing the margin addition? The next day, I still couldn't add margin. I asked customer service, and they explained that my amount was too large. Previously, the same amount had gone through. In summary, this time I was unable to add margin and lost almost over $580. What makes me angry recently is that they often provide inaccurate data, causing me heavy losses. I feel this is induced fraud. Please help me mediate, thank you

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