DECODEReply

2026-06-05 15:00

Australia

Reply

用户并没有就此事联系平台做交易调查。DecodeFX 有完整的内部调查和处理投诉程序，建议客户首先联系平台

DECODEReply

2026-05-28 11:49

Australia

Reply

客户并没有就此事联系平台做交易调查。DecodeFX 有完整的内部调查和处理投诉程序，建议客户首先联系平台

FX4027030533Start Mediation

2026-05-26 15:00

Hong Kong China

Start Mediation

On Friday, the order was not closed. I transferred the funds out of the account. At Monday's opening, my account had $200. I thought that if the $200 was gone, it would close. Today Monday, my account's $200 turned into -$3200. The account had $940, and he blocked my account from logging in. Then $940 was transferred from my fund account to the loss account. Then they only added the net value to 0. This thing doesn't automatically close after losing everything. Why did it only close after losing over $3000? He transferred from the fund account to my account to clear the negative number. Is this normal?