2026-04-10 17:03
Hong Kong China Hong Kong China
Platform maliciously deletes account
[Mediating Parties]
Blueberry Blueberry
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥35,914(CNY)

[Time]

55day23hour

2026-06-05 16:40
Hong Kong China Hong Kong China
2026-04-22 15:46
Australia

Reply

点差对冲

2026-04-13 19:05
Hong Kong China Hong Kong China

Contact Broker

2026-04-13 17:28
Hong Kong China Hong Kong China

Verified

2026-04-10 17:03
Hong Kong China Hong Kong China

Start Mediation

The platform maliciously deleted the account, causing it to suddenly log out and become inaccessible during trading, displaying as an invalid account. The issue persisted for several days without resolution, and ultimately my account balance was cleared. Total losses amounted to $5300. The platform has not addressed the issue, and the account manager is not responding to messages.

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