FXTMReply

2025-12-03 15:24

United Kingdom

Reply

We promptly contacted the customer on November 27, 2025, via an email support ticket and clarified the relevant issues.

FX2845529330Start Mediation

2025-11-26 17:34

Hong Kong China

Start Mediation

FXTM requires withdrawal accounts to match the deposit accounts for same-in, same-out transactions. However, the withdrawal bank options do not include the deposit bank, making withdrawals impossible. Despite multiple complaints to customer support, the issue remains unresolved, with responses stating it has been escalated to the payment provider and advising patience. Repeated inquiries have yielded no resolution. This is a warning to everyone to stay vigilant against such black platforms and take precautions. Additionally, setting a minimum withdrawal amount is a disguised restriction on users' withdrawals.