DAYUANCHONG
Others
other
¥12,341(CNY)
31 day 13 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
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The bank card is frozen due to policy reasons and needs to be unfrozen according to the bank's requirements.
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Withdrawal on August 15th, frozen on August 21st. Went to the bank and inquired, the bank card triggered the anti-gambling and anti-fraud risk control model for these two transactions, unable to unfreeze the card, and reported to the local anti-fraud center, requiring me to prove the legitimacy of the funds.
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