FX2899950425
Unable to Withdraw
Withdrawal
$4,192(USD)
30day7hour
FX2899950425Resolved
Hong Kong ChinaKCM TradeReply
Reply
It has been confirmed that the customer has not passed the facial recognition verification, which is required to ensure he is the account holder before the withdrawal can be processed.
FX2899950425Supplemental Materials
Hong Kong ChinaSupplemental Materials
I have already uploaded the bank statement with the electronic seal to their platform, but they still won't allow the withdrawal.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
FX2899950425Start Mediation
Hong Kong ChinaStart Mediation
I have already submitted the required documents, but they refuse to withdraw funds. I have already provided the bank statement once and went to the bank specifically to handle it. Now KCM platform is asking me to provide it again and they still won't let me withdraw funds.
Statement：
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
