TMGMReply

2023-06-07 08:30

Australia

Reply

Dear customer, thank you for the information. With respect to your problem, please enclose the detailed information covering your account and order in email to the official customer service, mailto:support@tmgm.com. We'll make a reply as soon as possible on the heels of an investigation. Thank you.

00100065Start Mediation

2023-06-05 16:09

Hong Kong China

Start Mediation

During this period, I contacted their online customer service, who told me that I had a position in my hand, but they didn't tell me how to close the position when I couldn't connect to the server. I contacted the account manager, and the account manager told me to record a video for record to her. After I doing that, she, however, asked me to use other methods to record the latest video with voice, and said that I used the videos and orders that were beneficial to me to apply for compensation from the company!