Position cannot be closed automatically when the specified profit level is reached; cannot deposit ; poor customer service-GO Markets-Rights Protection Center-WikiFX

Safeguarding Rights Detail -

j12940

2022-11-04 14:28

China

Position cannot be closed automatically when the specified profit level is reached; cannot deposit ; poor customer service

[Object]

GO Markets

[Issue]

Others

[Requirement]

compensation

[Amount]

¥358,395(CNY)

[Time]

49day1hour

j12940Resolved

2022-12-23 15:43

Hong Kong China

GO MarketsReply

2022-11-23 15:40

Australia

We will follow up the case. Please wait patiently.

GO MarketsReply

2022-11-08 08:17

Australia

Our specialist has communicated with you.

WikiFX Overseas Customer ServiceContact Broker

2022-11-07 10:00

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2022-11-07 08:16

Hong Kong China

Verified

j12940Start Mediation

2022-11-04 14:28

Hong Kong China

Start Mediation

About Go markets 1. the position cannot be automatically closed when the specified profit level is reached, causing huge losses to the customer, and there is no compensation so far. 2. There is a problem with the website deposit function： the amount is not displayed after the deposit. 3. The customer service is terrible, especially the one named Austin! 4 Disclose other people's transaction information. I am here asking the platform to apologize and compensate

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Regulated

GO Markets

Company name：GO Markets Pty Ltd (MU)

Score

8.98

Over 20 yearsRegulated in AustraliaRegulated in CyprusRegulated in Seychelles

Score

8.98

Do not allow to withdraw after depositing 300

China 2022-11-22 15:55

I am unable to withdraw funds from go markets

Vietnam 2023-11-16 14:15