2022-09-05 09:03
China
TMGM has a serious slippage, resulting in liquidation
[Object]
TMGM TMGM
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$184(USD)

[Time]

31day22hour

2022-10-07 08:09
Hong Kong China Hong Kong China
2022-09-07 08:08
Australia

Reply

Dear customer, with reference to your problem, please submit your account and orders in details by email to the official customer service mailto:support@tmgm.com. We will conduct an investigation before replying. Have a good time.

2022-09-05 09:14
Hong Kong China Hong Kong China

Supplemental Materials

There is a profit of 100 US dollars that you should compensate.

2022-09-06 10:17
Hong Kong China Hong Kong China

Contact Broker

2022-09-06 08:38
Hong Kong China Hong Kong China

Verified

2022-09-05 09:03
Hong Kong China Hong Kong China

Start Mediation

The long order of 0.2 lots at 1701.27, the stop loss was set at 1707.50, and the system gave the stop loss to 1713.32. The breakout long order of 1705.7 did not set the take profit and stop loss, but the system did force the liquidation at 1708.54, during which the long order hit 1713.32. This It was supposed to be a profitable order, but in the end the system gave me a liquidation

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