BUWANGCHUXIN95829
Severe Slippage
other
¥60,269(CNY)
48 day 22 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
GTCFXReply
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We offer two products, one is gold with floating spreads ranging from 15 to 30; the other, fixed spread 20. The customer basically traded the product with floating spreads, and we didn't receive any feedback from him. His account represents about $9,000, with profit being $1,259 and commission $7,653 respectively.
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BUWANGCHUXIN95829Start Mediation
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Severe slippage. They denied its problem and said it was due to customers and MT4.
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