This broker is obstructive and refuses withdrawal applications-MultiBank Group-Rights Protection Center-WikiFX

Home -

Rights Protection Center -

MultiBank Group -

Safeguarding Rights Detail -

FX3012630443

2021-03-10 15:34

China

This broker is obstructive and refuses withdrawal applications

[Mediating Parties]

MultiBank Group

[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥100,724(CNY)

[Time]

42 day 2 hour

WikiFX Mediation CenterAutomatic completion after timeout

2021-04-21 17:50

Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

MultiBank GroupReply

2021-03-22 17:43

Cyprus

Re-arranged the withdrawal and it has been resolved.

WikiFX Overseas Customer ServiceContact Broker

2021-03-10 19:39

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2021-03-10 17:39

Hong Kong China

Verified

FX3012630443Start Mediation

2021-03-10 15:34

Hong Kong China

Start Mediation

I wanna withdraw for the Spring Festival at the end of 2020. I can understand that their speed of withdrawal is so slow cuz this year is ending. But later, they chose to wire me the money. I had chosen the UnionPay. We all know that customers can not get their money by this way. I want to the bank for the money many times and there is a handling fee.

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

Regulated

MultiBank Group

Company name：MEX Group Worldwide Limited

Score

8.64

10-15 yearsRegulated in AustraliaRegulated in GermanyRegulated in Cyprus

Score

8.64

Unable to withdraw

China 2021-04-15 15:10

Make your positions wiped out deliberately by blocking your withdrawals

China 2021-07-25 21:37