When the US non-farm payroll data was released, the platform's market data was delayed by over 10 seconds, completely screwing me! At the time, the price of gold had already skyrocketed by 8 points in the international market, but Valetax's market remained at the original price. I placed a buy order based on the listed price, but by the time it was executed, the price had already risen by 12 points, instantly costing me $600. Customer service said, "Data source delays are normal." Normal? Other platforms only have a delay of 1-2 seconds at most. Valetax was deliberately misleading users with delayed data! Even worse, when I asked for compensation, customer service blocked my messages and refused to even respond. Platforms like this that use fake market conditions to scam users should be shut down by regulators!

FX2701797902

Singapore 2025-08-19 11:42

The platform's PayPal cross-border deposit system is a serious scam! Last week, I transferred €2,000 via PayPal. PayPal showed "transfer successful," but Valetax kept saying "funds not received." I provided the PayPal transaction receipt, but customer service delayed the process for five days, finally stating that "the system identified this as an abnormal transaction and the funds have been frozen." To unfreeze the funds, I needed to pay a €1,000 "security deposit." This is pure extortion! I contacted PayPal to file a complaint, and learned that Valetax was deliberately delaying confirmation to defraud me of my security deposit. Other international platforms confirm PayPal deposits instantly, but Valetax is the only one engaging in this despicable scheme. I've already reported this to the European Consumer Association and will not let them off the hook!

FX1325378538

Malaysia 2025-08-19 11:21

I recommend avoiding this platform, as it destroy copied accounts and trick clients into depositing more funds to maintain their positions.

FX1022721803

Malaysia 2025-08-18 14:48

What does this mean? I noticed that the funds in my account were deducted. I don't know why, but I have contacted their customer service. This is not a good thing. Be careful with this broker.

FX9467134092

Malaysia 2025-08-17 22:07

I deposited money with Valetax to try their copy trading. I initially saw some profit, but then the broker executed a trade that shouldn't have happened. This resulted in a complete loss of my profits. I hope they can resolve this issue soon.

FX1002522388

Singapore 2025-08-17 13:17

This is definitely a scam! Be careful! Valetax stole my initial 500 USDT deposit from my MT5 account. They refused to refund and have cut off all communication. These people are scammers!

FX2209505916

Singapore 2025-08-16 19:05

I'm extremely disappointed with this broker's service. I closed a buy position at 2677.11, but the broker actually closed it at 2676.77, despite stable market conditions. This caused my balance to unfairly decline, leading to losses. When I submitted a complaint and attached supporting evidence, my complaint was ignored, with only general excuses like "operator error" given, with no attempt to explain or substantiate the issue in detail. If you value honesty and transparency, you should look for a more trustworthy broker.

FX1434274485

Malaysia 2025-08-16 15:32

Scam platform, expose it, this broker cheats customers by widening the spread, don’t be fooled!It's completely different from what the agent said. In trading, they often maliciously widen the spread.

FX3175967494

Malaysia 2025-08-16 11:57

This broker is exposing malicious slippage that causes losses. This platform is a scam! Don't trust it.

FX1944673050

Malaysia 2025-08-15 14:08

No one can touch his money, it cannot be withdrawn at all, and it is blocked.

FX2319802345

Jordan 2025-06-21 13:44