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Score
United Kingdom
5-10 years
Regulated in Vanuatu
Retail Forex License
MT4 Full License
Global Business
High potential risk
Offshore Regulated
Benchmark
Influence
Add brokers
Comparison
Quantity 172
Exposure
Score
Regulatory Index3.05
Business Index7.67
Risk Management Index0.00
Software Index9.71
License Index0.00
Single Core
1G
40G
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Company Name
HTFX Limited
Company Abbreviation
HTFX
Platform registered country and region
United Kingdom
Company website
Company summary
Pyramid scheme complaint
Expose
No withdrawal
Warning! HTFX is unable to withdraw funds, a mere $570, and even the principal is not being returned!
Unable to withdraw. Both principal and profits have not been credited for a month. Customer service keeps delaying, citing channel issues.
I applied for a withdrawal on July 23rd, but it still hasn't arrived. Earlier, I deposited over 50,000 USDT and lost more than half, leaving only over 30,000 USDT before deciding to request a withdrawal. It still hasn't been processed, and every time I contact customer service, they just say they're urging the finance department.
No withdrawal of funds.
Unable to withdraw funds for a whole week, and customer service doesn't reply to a single inquiry—so shady.
HTFX withdrawal has not arrived in a month, let's all report this public account Hainan Tenglian Trading Co., Ltd. nationwide. They previously used this account specifically for withdrawals.
The platform is unresponsive, withdrawals have not been processed for a long time, and they even sent an email citing the National Day holiday as an excuse. However, many users are unable to withdraw funds, making it feel like they've already run away. I hope the platform can process withdrawals as soon as possible and not betray users' trust.
Unable to withdraw funds, it has been over a month.
Currently, the customer service on the official website platform is also unreachable, which is very frustrating.
I applied for a withdrawal back in August but was unable to complete it. I then asked customer service to return the money to my account. On September 15th, I reapplied for a withdrawal, but even after 10 days now, the funds still haven’t arrived. This scam platform is now preventing withdrawals.
Since early June, they have failed to fulfill their promise of processing withdrawals within 24 hours. The delays grew progressively worse until withdrawals stopped altogether. Currently, successful withdrawals have been pending for over two months without any resolution. Contacting the official customer service only yields robotic responses, instructing users to wait indefinitely for "financial processing.\" From mid-August, the website stopped updating its content, and email inquiries went unanswered. Now, absurdly, they’ve posted a new announcement shirking all responsibility, claiming the flood of online complaints stems from \"fake platforms." How shameless—do they really think the overwhelming number of complaints isn’t due to their own refusal to process withdrawals for users?
Unable to withdraw funds, customer service keeps giving perfunctory responses.
They're not processing the withdrawal, it's been so long. The review was approved but they just won't fulfill the final withdrawal step.
For those of you who are at HTFX, maybe now you are happy with the money you have from stealing clients' money, but remember that nothing will last forever, in fact this is the beginning of your destruction and misfortune, remember that evil deeds will not end well, hopefully you will repent soon.
I captured an announcement from the HTFX website. In the announcement, they say: 1. HTFX operates legally and in full compliance with international and local regulations. 2. The fraudulent clone websites have seriously harmed investors and damaged our brand reputation. 3. We have gathered evidence and will take strict legal action against these clone entities to protect the rights of our clients. 4. Access HTFX services only through our official website and verified communication channels. 5. Avoid trusting any non-official platforms or suspicious contacts. 6. Reach out to our official customer support if you have any doubts. However, as a client, I personally experienced it: I couldn’t even withdraw funds. When I contacted customer service, I was only told to be patient. Emails weren’t even answered. What other excuses do you have? Don’t feel like a victim.
Company Name | HTFX |
Founded | 2018 |
Registered Country/Region | Vanuatu |
Regulation | FCA, CySEC, VFSC (Offshore) |
Tradable Assets | Forex, Commodities, Stocks, Indices, Cryptocurrencies |
Account Types | STP Standard, Cent, ECN |
Demo Account | Available |
Max. Leverage | 500:1 (forex/gold) |
Spreads | From 0.0 pips |
Trading Platforms | MT4, MT5, and HTFX Web Trader |
Minimum Deposit | $50 |
Deposit & Withdrawal | Tether, ALIPAY, RediPay, THAI QR, RPNpay, Help 2 Pay, Credit Cards (CC), ChipPay, Teleport, PAYOK |
Customer Support | Contact form |
Phone: +678 29816 | |
Email: support@htfx.com | |
Address: 2 Floor, ZEO Building, Freshwater 1, Port Vila, Vanuatu | |
Social media: Facebook, Twitter, YouTube and Instagram | |
Regional Restrictions | Citizens/Residents of Belarus, Crimea, Cuba, Iran, Iraq, Japan, North Korea, Russia, Sudan, Syria, Turkey, United States of America, Ukraine are not allowed |
HTFX, founded in 2018 and registered in Vanuatu, is regulated by the FCA, CySEC, and VFSC (Offshore). It offers trading in Forex, Commodities, Stocks, Indices, and Cryptocurrencies with account types including STP Standard, Cent, and ECN.
The broker provides leverage up to 500:1, spreads from 0.0 pips, and supports MT4, MT5, and HTFX Web Trader platforms. Minimum deposit is $50, with various deposit/withdrawal options such as Tether, ALIPAY, and Credit Cards.
HTFX is a regulated forex broker, supervised by two regulatory agencies: the Financial Conduct Authority (FCA) in the United Kingdom and the Cyprus Securities and Exchange Commission (CySEC) in Cyprus. The broker operates under Straight Through Processing (STP) license types. HTFX's FCA license number is 822279, while its CySEC license number is 332/17.
Additionally, HTFX holds an offshore license from the Vanuatu Financial Services Commission (VFSC), which, while less stringent than FCA or CySEC, still provides a regulatory framework.
Being regulated by these reputable authorities signifies compliance with stringent financial and operational standards, providing traders with a level of confidence and security in their trading activities with HTFX.
Pros | Cons |
Offers leverage up to 500:1 | Restricted in several regions, including the USA and Ukraine |
Provides multiple account types (STP Standard, Cent, ECN) | Some deposit methods may incur fees or have longer processing times |
Low spreads starting from 0.0 pips | Offshore regulation may affect trust for some traders |
Supports MT4, MT5, and HTFX Web Trader platforms | |
Minimum deposit of $50, accessible for beginners | |
Multiple deposit/withdrawal options including Tether, ALIPAY, and Credit Cards | |
Offers demo accounts for practice | |
24/7 customer support available |
Instrument | Available Products |
Forex | 80+ Currency Pairs Worldwide |
Commodities | Gold, Silver, Crude Oil |
Stocks | Amazon, Apple, Tesla, and other renowned companies |
Indices | Global Popular Indices |
Cryptocurrencies | Bitcoin, Litecoin, Ethereum |
Feature | Cent Account | STP Standard Account | ECN Account |
Description | Trade in cents, suitable for beginners | A classic account type for all traders | Low spread account for professionals |
Instruments | Forex currency pairs, metals, energies | Forex currency pairs, metals, commodities, indices, cryptocurrencies, stocks | Forex currency pairs, metals, commodities, indices, cryptocurrencies, stocks |
Spread | From 1.4 pips | From 1.4 pips | From 0.0 pips |
Leverage | Forex 500:1, Gold 500:1, Oil 100:1 | Forex 500:1, Gold 500:1, Oil 100:1 | Forex 500:1, Gold 500:1, Oil 100:1 |
Minimum Deposit | $50 | $100 | $1,000 |
Commission | 0 | 0 | $7/Lot |
Margin Call Ratio | 30% | 30% | 30% |
Registration Start | Recommended | Professional | Professional |
HTFX provides a dynamic range of leverage options tailored to various trading preferences and risk appetites, catering specifically to the asset being traded.
Account Type | Leverage (forex/gold) | Leverage (oil) |
Cent | 500:1 | 100:1 |
Standard | 200:1 | |
ECN |
HTFX offers a structured approach to spreads and commissions that caters to the needs of different types of traders through its varied account options.
Account Type | Spread | Commission |
Cent | From 1.4 pips | 0 |
Standard | ||
ECN | From 0.0 pips | $7/lot |
For those using the Cent and Standard accounts, HTFX provides a spread starting from 1.4 pips, with no commission charges, making these accounts ideal for newcomers or those who prefer straightforward trading costs.
In contrast, the ECN account is tailored for more experienced traders who can handle tighter spreads and are looking for more direct market access. This account offers spreads from as low as 0.0 pips, which can significantly enhance trading efficiency by reducing the cost of trading on price movements. However, this benefit comes with a commission cost of $7 per lot, which compensates for the ultra-low spread environment and is typical for ECN accounts that provide closer to market prices.
Opening an account with HTFX is a straightforward and efficient process designed to quickly integrate new users into the trading platform. To open an account with HTFX, follow these general steps:
Make sure that you have read the Conflict of Interest Policy, Order Execution Policy, Private Policy, Risk Disclosure, Terms & Condition, and then click the “Register” button.
Platform | Details | Available |
MT4 | MetaTrader 4, a leading trading platform | ✅ |
MT5 | MetaTrader 5, an advanced version of MT4 | ✅ |
HTFX WebTrader | Web-based trading platform for convenient access from any browser | ✅ |
Mobile and Tablet | Mobile and tablet versions allow trading anytime, anywhere globally | ✅ |
HTFX offers a wide range of efficient payment methods to satisfy its clients' needs. The available payment channels include:
Payment Method | Cost | Minimum Deposit | Processing Time |
Wire Transfer | - | - | - |
Local Depositor | - | - | - |
Tether | - | - | 1-3h |
RPNpay | 0 | 100 USD | Instant |
ChipPay | 0 | 100 USD | Instant |
Teleport | 0 | 500 USD | Instant |
Alipay | 0 | 100 USD | Instant |
CC | 0 | 200 USD | Instant |
HTFX provides innovative trading solutions such as Copy Trade and PAMM (Percentage Allocation Management Module), catering to a diverse range of traders with varying levels of expertise and commitment.
The Copy Trade service allows less experienced traders or those with limited time to automatically replicate the trades of more seasoned traders. This feature not only simplifies the trading process but also provides an opportunity to learn from successful strategies.
On the other hand, the PAMM service is designed for investors interested in having their funds managed by professional traders. This system pools money from multiple investors into a single managed account, traded by a skilled manager who allocates gains, losses, and fees according to each investors share in the pool.
Both services offer robust platforms for those looking to either tap into the expertise of others or invest in a managed portfolio, thus broadening the scope of investment opportunities available through HTFX.
Additionally, HTFX maintains a strong online presence on several social media platforms including Facebook, Twitter, YouTube, and Instagram. This multi-channel approach not only facilitates easy communication but also allows HTFX to engage with their clients regularly and provide timely updates and helpful information across various platforms.
What regulatory agencies oversee HTFX?
HTFX is regulated by the Financial Conduct Authority (FCA) in the UK and the Cyprus Securities and Exchange Commission (CySEC) in Cyprus, and offshore regulated by Vanuatu Financial Services Commission (VFSC).
Can I trade demo with HTFX?
Yes. Demo accounts are available on the HTFX.
What is the minimum deposit required to open an account with HTFX?
$50.
At HTFX, are there any regional restrictions for traders?
Yes. HTFX does not provide services to citizens/residents of Belarus, Crimea, Cuba, Iran, Iraq, Japan, North Korea, Russia, Sudan, Syria, Turkey, United States of America, and Ukraine.
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