User Reviews
More
User comment
5
CommentsWrite a review
Score
Hong Kong
2-5 yearsRegulated in Canada
White label MT4
Regional Brokers
High potential risk
Add brokers
Comparison
Quantity 8
Exposure
Score
Regulatory Index4.62
Business Index6.11
Risk Management Index0.00
Software Index7.38
License Index2.49
Single Core
1G
40G
More
Company Name
Tela Group Limited
Company Abbreviation
TELA
Platform registered country and region
Hong Kong
Company website
Company summary
Pyramid scheme complaint
Expose
Withdrawals have not been made since April, and TM4 data has been forcibly deleted.
Unable to withdraw profits; balance deducted for no reason; unable to contact brokerage
The withdrawal failed to arrive for more than a month. No customer service communication, nothing useful. The amount has been deducted from mt4, but it has not been received yet.
I invested $10,000, about 73,000 RMB, under a capital-preservation partnership. It was agreed that profits would be shared monthly. I gradually retrieved 57,193.26 RMB, but there's still about 16,000 RMB outstanding. Then they changed my account details and denied me access to log in. The boss, Cheng Xi, with whom I have chat records, said he would pay gradually but now ignores me entirely.
Delayed withdrawal, too slow to withdraw ...... It has been submitted for a long time.
The position has been closed, but the funds cannot be withdrawn. It keeps showing pending review. Is it a scam?
The money withdrawn on April 11th was rejected the next day. The contact person said that my bank information was not filled in and asked me to resubmit for withdrawal review. It has been delayed until now, and there is no explanation.
I initiated a withdrawal of over 50,000 in April, but the platform has been transferring only 5,000 at a time, often excusing itself by claiming lack of platform capacity! I am currently still owed over 30,000. They are unresponsive to messages and ignoring my communications! The platform has evidently absconded; everyone should be cautious. I can no longer log into my MT4 account, and all trading records have disappeared! Attempts to negotiate with customer service have been fruitless, and the operational agents just keep delaying and now do not respond at all. Please steer clear of this platform and seek help immediately. I request WikiFX's intervention to help recover the funds.
Company Name | TELA GROUP LIMITED |
Regulations | No license |
Market Instruments | Forex, Commodities, CFDs |
Account Types | N/A |
Leverage | Up to 1:400 |
Spread and Fees | N/A |
Minimum Deposit | $100 |
Deposit/Withdraw Methods | N/A |
Trading Platforms | MetaTrader 4 (MT4) |
Customer Support | 24/5 email service |
Educational Resources | N/A |
TELA is a brokerage firm that provides a variety of market instruments, including forex, commodities, and CFDs. Traders have access to major, minor, and exotic currency pairs, energy commodities, precious metals, and indices. One of TELA's notable strengths is its high-leverage offering, allowing traders to control larger positions with a smaller initial investment. This could potentially lead to amplified returns.
The company emphasizes fund safety by isolating customer funds in HSBC Bank in London. Additionally, TELA integrates with reputable liquidity providers to ensure competitive bid/ask prices across various markets. The primary trading platform offered by TELA is MetaTrader 4 (MT4), known for its user-friendly interface and advanced charting tools, providing traders with real-time insights to make informed decisions.
TELA claims to prioritize fund safety and liquidity, positioning itself as a secure and reliable brokerage. They emphasize having stringent protocols in place to safeguard customer funds and ensure high liquidity in their trading environment. However, despite these claims, TELA faces an issue regarding the lack of providing a valid license or proof of regulation by financial authorities.
This absence of a regulatory license raises concerns among potential clients as it leaves them uncertain about the company's legitimacy and adherence to industry standards. Regulatory oversight is crucial in the financial services sector to protect customers' interests, maintain transparency, and ensure fair practices. Without a license from recognized financial authorities, clients may be hesitant to trust TELA with their funds and trading activities. Traders should exercise caution when dealing with any brokerage, including TELA, or any financial service provider. It is essential for traders to thoroughly research and verify the legitimacy of a brokerage before investing their funds.
TELA has several advantages that may appeal to traders. Firstly, the broker offers a wide range of financial instruments, including forex, commodities, and CFDs, allowing clients to diversify their trading portfolios. Secondly, the provision of high leverage up to 1:400 can be attractive to traders seeking amplified returns. Thirdly, TELA claims to prioritize fund safety by isolating customer funds separately in HSBC Bank in London, which may provide a sense of security for clients. Additionally, 24/5 customer support and one-to-one butler service can enhance the overall trading experience by providing personalized assistance. Lastly, integration with reputable liquidity providers ensures clients have access to competitive bid/ask prices across various markets.
TELA also faces some concerns and drawbacks that potential clients should consider. Firstly, the absence of educational resources may hinder the growth and knowledge enhancement of traders, especially beginners. Secondly, there is a lack of transparency regarding spreads and trading fees, making it challenging for traders to assess the full cost of trading. Thirdly, the limited account type variety may limit the choices available to traders based on their specific needs and preferences. Furthermore, the lack of regulatory proof raises concerns about the broker's legitimacy and adherence to industry standards. Lastly, the absence of clear information on deposit and withdrawal processes may leave clients uncertain about the ease and efficiency of managing their funds.
Pros | Cons |
Diverse financial instruments | Absence of educational resources |
High leverage for amplified returns | No information on spreads and trading fees |
Fund safety with isolated customer funds | Limited account type variety |
24/5 customer support and butler service | Lack of regulation/license |
Integration with reputable liquidity providers | No info on deposit/withdrawal processes |
TELA offers a diverse array of market instruments, catering to the varied needs of traders and investors. Traders can choose from 3 main market instruments: foreign exchange, commodities, and CFDs.
TELA's forex trading platform offers customers access to the world's largest and most liquid financial market. Traders can engage in buying and selling currency pairs, including major, minor, and exotic pairs, speculating on exchange rate movements. The platform's advantage lies in high leverage, enabling traders to control larger positions with a smaller investment for potentially higher returns. However, risk management is crucial.
TELA allows customers to trade commodities, including energy (crude oil, fuel oil, natural gas, and gasoline) and metals (gold, silver, platinum, and copper). Similar to forex, commodity trading involves margin transactions for efficient asset use. Traders can capitalize on price movements influenced by supply, demand, and geopolitical events. Commodity trading is popular during global unrest as investors seek safe-haven assets like gold.
TELA's CFD trading offers a versatile option for all traders. CFDs allow speculation on price movements of stocks, indices, currencies, and commodities without owning the underlying asset. The key advantage is trading on margin, magnifying exposure with limited funds. TELA enables both long and short positions, profiting from rising and falling markets. CFDs cover diverse global indices, appealing to traders seeking exposure to various markets.
Registering for a new account in TELA only requires you to follow some simple steps. To register with TELA and open an account, follow these six steps:
Visit TELA's official website and click the “Open Account” button on the homepage.
Fill in the required personal details, such as your name, email, and phone number.
Verify the email by entering the verification code sent to your email into the registration form.
Complete any necessary identity verification by submitting relevant documents.
Fund your account with a minimum deposit of $100 or more, depending on your chosen account type.
Once your account is approved and funded, you can begin trading and exploring TELA's financial market offerings.
A notable drawback in TELA's trading services is the absence of transparent information regarding spreads and trading fees incurred by its clients. Unlike many reputable brokerage firms that provide clear and upfront details on spreads and fees, TELA's website or platform lacks comprehensive information in this regard.
The lack of transparency on spreads and trading fees can be concerning for traders as it makes it challenging to accurately assess the overall cost of trading. These costs can significantly impact a trader's profitability and trading strategies. Without clear visibility into spreads and fees, clients may be left in the dark about the true cost of their trades, potentially leading to unexpected expenses and reduced returns.
Leverage refers to the amount of borrowed funds a trader can access in proportion to their initial capital. With a leverage ratio up to 1:400, TELA allows its clients to control a position 400 times larger than their actual investment. This means that for every dollar the trader puts in, they can trade for 400 dollars in the market. For example, if a trader deposits $1,000 in their TELA trading account and uses the maximum leverage of 1:400, they would have trading power equivalent to $400,000 in the market.
This leverage enables traders to amplify their potential profits significantly, as even small market movements can lead to substantial gains. However, it is essential to understand that while leverage can magnify profits, it also exponentially increases the level of risk. Trading with high leverage exposes traders to larger potential losses if the market moves against their positions. As a result, effective risk management becomes paramount when utilizing leverage in trading.
TELA offers MetaTrader 4 (MT4) as its primary trading platform, providing clients with a powerful and user-friendly interface for their trading needs. MT4 is a globally renowned platform widely recognized for its robust features, reliability, and versatility, making it an ideal choice for traders of all levels. With MT4, TELA clients gain access to a comprehensive suite of trading tools and functionalities.
The platform supports various financial instruments, including forex, commodities, indices, and CFDs, allowing traders to diversify their portfolios and explore different markets seamlessly. Additionally, MT4's mobile application enables traders to access their accounts and trade on-the-go, providing convenience and flexibility in today's fast-paced markets.
TELA offers a highly liquid and accessible trading environment in the foreign exchange market. With the T+0 system, investors can easily cash out at any time, and real-time foreign exchange quotations ensure seamless order execution. The company's integration with over 120 high-quality liquidity providers, including top-tier banks and exchanges, enhances the market depth and bid/ask prices, allowing clients to respond swiftly to market events.
TELA's commitment to fund security is reflected through the isolation of customer funds in HSBC Bank in London, ensuring their protection and separate usage from company funds. With STP top-level clearing, customers gain access to prominent clearing institutions, enabling direct connections to a diverse range of bank and non-bank liquidity sources for optimal trading experiences.
TELA takes great pride in providing exceptional customer support to its clients. With a dedicated and professional customer service team, they offer a 5 * 24 hours standby service, ensuring that assistance is available around the clock. Clients can benefit from a private one-to-one butler service, guaranteeing personalized attention to their needs and concerns.
Communication with the customer support team is made accessible through various channels, with email being one of the primary means of contact. Clients can reach out to TELA's customer service via the provided email address, sales@telaforex.vip, and expect a timely and helpful response to their queries.
One area where TELA falls short is the absence of comprehensive educational resources for its clients. Unlike some other brokerage firms that prioritize trader education, TELA lacks a robust platform offering educational materials, tutorials, and resources to help traders enhance their skills and knowledge.
The lack of educational resources can be a significant drawback for novice traders or those looking to improve their trading strategies. Education is crucial for traders to understand market dynamics, technical analysis, risk management, and other essential aspects of trading. Without such resources, clients may face challenges in navigating the complexities of the financial markets effectively.
TELA is a brokerage firm that offers trading services in the forex, commodities, and CFD markets. They provide access to a wide range of financial instruments, including major, minor, and exotic currency pairs, energy commodities, precious metals, and indices. TELA highlights the advantage of high leverage, allowing traders to control larger positions with a smaller initial investment, and they emphasize their commitment to fund safety through the isolation of customer funds in a reputable bank.
However, some concerns have been raised regarding TELA's regulatory status. They claim to prioritize fund safety and liquidity but have not provided a valid license or proof of regulation from financial authorities. This lack of transparency has led to uncertainty among potential clients about the legitimacy and credibility of the brokerage. Despite offering a series of advantages, traders should proceed with caution and conduct thorough research before considering TELA as their broker. Ensuring regulatory compliance and transparency in financial operations are critical factors in choosing a reputable and trustworthy brokerage.
Q: Is TELA regulated?
A: TELA currently lacks a valid license or proof of regulation from financial authorities.
Q: What is the maximum leverage offered by TELA?
A: TELA offers maximum leverage of up to 1:400 for trading various financial instruments.
Q: How is the customer support at TELA?
A: TELA provides a professional customer service team available 5 * 24 hours via email.
Q: Which trading platform does TELA offer?
A: TELA's primary trading platform is MetaTrader 4 (MT4).
Q: What is the minimum deposit requirement at TELA?
A: The minimum deposit to open an account with TELA is $100.
More
User comment
5
CommentsWrite a review