Score

6.49 /10
Average

octa

Regulated in Cyprus

Market Making License (MM)

MT4 Full License

Regional Brokers

High Potential Risk

A

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Quantity 188

Exposure

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Score

Regulatory Index6.67

Business Index7.54

Risk Management Index0.00

Software Index9.97

License Index6.70

The broker's WikiFX Score has been lowered due to a high volume of unresolved client complaints.
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Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

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Regulatory disclosure

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Danger

MY SCM
2020-01-01

Broker Information

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Company Name

Octa Markets Cyprus Ltd

Company Abbreviation

octa

Platform registered country and region

Cyprus

Company website

X

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Company summary

Pyramid scheme complaint

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WikiFX Risk Alerts 2
Previous Detection : 2026-06-28
  • WikiFX has recorded a total of 170 user complaints against this broker. Please be aware of the high risks and exercise extreme caution.
  • Global regulators have issued 4 public disclosures regarding this broker. Please be aware of the risk.

WikiFX Verification

Pyramid scheme complaint
Expose
Unable to Withdraw

Unable to withdraw funds.

With the reference number Complicated on 01/20/2026, but it has not been credited to my account as of 01/28/2026. I followed the instructions from OctaFX on 01/23/2026 to track the transaction with my bank, but my bank stated that there was no transaction with that reference number and that the transaction history for this month (January 2026) showed no transaction with the amount I withdrew. The only information I received from Octa was: The case is under further investigation? However, there has been no solution to date.

2026-01-28 20:11
Others

My account was already

My account was already verified, however, after a transaction that resulted in a profit of $2,345.40, I made a withdrawal request of only $548. This withdrawal was not released and then Octa, through their KYC email, asked me to send the Binance statement proving the amount that left Binance and went to Octa, and also asked me to send a screen video and also a photo holding my documento.Tudo this was sent and everything is in order. After almost 10 days, today (22/06/2026) I receive an email saying that my account has been blocked! In other words, they did not return my initial capital nor pay my profit! In other words, they robbed me!!! And to justify this, they use a ridiculous clause: "Service denied according to subclause 3.10: 3.10. The Company reserves the right, at its discretion, to refuse to provide the Services to the Client at any time and the Client agrees that the Company will have no obligation to inform the Client of the reasons.

2026-06-22 19:35
    octa · Company summary
    Quick Octa Review Summary
    Founded2011
    Registered Country/RegionCyprus
    RegulationRegulated by CYSEC
    Market InstrumentsCurrrency pairs, gold/silver, commodities, indices, cryptos
    Demo Account
    Min Deposit50 EUR
    LeverageUp to 1:30
    EUR/USD SpreadFloating around 1.1 pips
    Trading PlatformOctaTrader, Web platform, Android
    Payment MethodsSwissquote, BluOr Bank, RIETUMU
    Deposit & Withdrawal Fee
    Customer Support9 a.m. – 6 p.m. UTC+3
    Email: clientsupport@octaeu.com
    Regional RestrictionsBelgium, the USA, Canada, Spain, and the UK, as well as to jurisdictions outside the European Economic Area (EEA) except Switzerland

    Octa Information

    Founded in 2011, Octa a regulated broker registered in Cyprus, offering trading in currrency pairs, gold/silver, commodities, indices, and cryptos on OctaTrader, Web platform, and Android platforms.

    OctaFX's home page

    Pros and Cons

    Pros Cons
    Regulated by CYSECRegional restrictions
    Various tradable instrumentsMT4/MT5 unavailable
    Demo accounts availableLimited payment options
    Tight EUR/USD spreadNo 24/7 customer support
    No fees for deposits and withdrawals

    Is Octa Legit?

    Yes. Octa is currently regulated by Cyprus Securities and Exchange Commission (CySEC).

    Regulated CountryRegulated byRegulated EntityLicense TypeLicense Number
    Cyprus
    CySECOcta Markets Cyprus LtdMarket Making (MM)372/18
    Is Octa Legit?
    Is Octa Legit?

    What Can I Trade on Octa?

    Octa offers trading in currrency pairs, gold/silver, commodities, indices, and cryptos.

    Tradable Instruments Supported
    Currency pairs
    Gold & Silver
    Commodities
    Indices
    Cryptos
    Stocks
    Bonds
    Options
    ETFs

    Leverage

    The maximum leverage vary on the asset class. Detailed info can be found in the table below:

    Asset ClassMax Leverage
    Currency pairs1:30
    Gold & Silver1:20
    Commodities1:10
    Indices1:20
    Cryptos1:25

    It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

    Leverage

    Spread and Commission

    Octa offers commission-free trading and the EUR/USD spread is floating around 1.1 pips. If you are interested in spreads on other trading instruments, you can visit https://www.octaeu.com/spreads/

    Spread

    Trading Platform

    Octa has a built-in proprietary trading platform - OctaTrader available on the Web, Desktop, and Android versions.

    OctaTrader

    Deposit and Withdrawal

    Octa supports very limited payment options, only Swissquote, BluOr Bank, and RIETUMU.

    The minimum deposit or withdrawal amount are both 50 EUR.

    All deposits and withdrawals are free of charge, and can be processed within 3-7 business days.

    Deposit details
    Withdrawal details

    Customer Support Options

    Octa provides email instead of phone or live chat contact, which will result in traders being unable to deal with emergencies on time. You can also follow them on some social platforms, such as Facebook, Twitter, and Instagram.

    Contact Options Details
    Email clientsupport@octaeu.com
    Social Media Facebook, Twitter, Instagram
    Website Language English, Italian
    Physical Address 1 Agias Zonis and Thessalonikis Corner, Nicolaou PentadromosCenter, Block: B', Office: 201,3026, Limassol, Cyprus
    Customer Support Options

    News

    ExposureOcta Review: Withdrawal Complaints, Regulation Warnings, and Broker Risk Exposed

    Octa faces a dangerous mix of repeated withdrawal complaints and regulatory warning records: users report completed withdrawals with no bank receipt, blocked access, and unresolved profit disputes. Traders should treat this broker review as a high-risk alert before sending funds.

    WikiFX
    2026-06-15 13:00
    Octa Review: Withdrawal Complaints, Regulation Warnings, and Broker Risk Exposed

    Exposureocta Review 2026: Is This Forex Broker Safe?

    octa is a Cyprus-regulated forex broker with a WikiFX Score of 6.49. It offers MT4, MT5, and OctaTrader accounts with a low entry threshold and high leverage, but WikiFX data also records multiple regulatory disclosures and a high volume of recent user complaints, especially around withdrawals and account access.

    WikiFX
    2026-06-15 10:30
    octa Review 2026: Is This Forex Broker Safe?

    ExposureOcta Review 2026: Severe Withdrawal Complaints and Regulation Warnings

    Octa holds European regulation, but a recent surge of over 160 user complaints regarding blocked withdrawals and seized profits presents a severe risk signal. Indian traders should exercise extreme caution and verify current regulatory protections before funding an account.

    WikiFX
    2026-06-10 12:15
    Octa Review 2026: Severe Withdrawal Complaints and Regulation Warnings

    NewsCySEC Restricts OctaFX Majority Owner’s Voting Rights Amid India Probe

    In wake of India’s asset seizure, Cyprus regulator curbs OctaFX owner’s control to preserve local compliance.

    WikiFX
    2025-09-12 17:20
    CySEC Restricts OctaFX Majority Owner’s Voting Rights Amid India Probe

    User Reviews

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    User comment

    140

    Comments

    Write a review

    FX3341877044
    0-3months
    A minha conta já estava verificada, porém, depois de uma operação que me resultou em um lucro de $2.345.40, eu fiz um pedido de saque de apenas $548. Este saque não foi liberado e aí a Octa, através de seu e-mail de KYC, me pediu para enviar o statement Binance comprovando o valor que saiu da Binance e foi para a Octa, e também me pediu para enviar um screen video e ainda uma foto segurando meu documento.Tudo isso foi enviado e tudo está de acordo. Depois de quase 10 dias, hoje (22/06/2026) recebo um e-mail falando que minha conta foi bloqueada! Ou seja, eles não me devolveram meu capital inicial tão pouco pagaram meu lucro! Ou seja, eles me roubaram!!! E para justificar isso, utilizam de uma cláusula ridículo: "Serviço negado de acordo com a subcláusula 3.10: 3.10. A Empresa reserva-se o direito, a seu critério, de se recusar a fornecer os Serviços ao Cliente a qualquer momento e o Cliente concorda que a Empresa não terá nenhuma obrigação de informar o Cliente das razões."
    A minha conta já estava verificada, porém, depois de uma operação que me resultou em um lucro de $2.345.40, eu fiz um pedido de saque de apenas $548. Este saque não foi liberado e aí a Octa, através de seu e-mail de KYC, me pediu para enviar o statement Binance comprovando o valor que saiu da Binance e foi para a Octa, e também me pediu para enviar um screen video e ainda uma foto segurando meu documento.Tudo isso foi enviado e tudo está de acordo. Depois de quase 10 dias, hoje (22/06/2026) recebo um e-mail falando que minha conta foi bloqueada! Ou seja, eles não me devolveram meu capital inicial tão pouco pagaram meu lucro! Ou seja, eles me roubaram!!! E para justificar isso, utilizam de uma cláusula ridículo: "Serviço negado de acordo com a subcláusula 3.10: 3.10. A Empresa reserva-se o direito, a seu critério, de se recusar a fornecer os Serviços ao Cliente a qualquer momento e o Cliente concorda que a Empresa não terá nenhuma obrigação de informar o Cliente das razões."
    Translate to English
    2026-06-22 19:35
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    FX2410679820
    0-3months
    I am reporting a major financial fraud by OctaFX on Account ID 125***** After generating a genuine profit of $1,355.66, my withdrawal was blocked for a fake "Internal Review". To hide my funds, they wiped my dashboard balance to exact $0.00 via a forced balance adjustment. When questioned, their official AI Assistant officially emailed me saying: "Your funds are safe, this $0.00 is just a temporary accounting correction." Even my IB Manager Viraz confirmed my money was secure but blocked me on WhatsApp when I demanded the payout. Immediately after, Sophia from KYC sent a final termination email under Clause 3.10 & 8.2, seizing my $1,355.66. They are using contradictory clauses and deceiving clients. One internal department promises safety while the other cancels the profit. This is an airtight scam trap.
    I am reporting a major financial fraud by OctaFX on Account ID 125***** After generating a genuine profit of $1,355.66, my withdrawal was blocked for a fake "Internal Review". To hide my funds, they wiped my dashboard balance to exact $0.00 via a forced balance adjustment. When questioned, their official AI Assistant officially emailed me saying: "Your funds are safe, this $0.00 is just a temporary accounting correction." Even my IB Manager Viraz confirmed my money was secure but blocked me on WhatsApp when I demanded the payout. Immediately after, Sophia from KYC sent a final termination email under Clause 3.10 & 8.2, seizing my $1,355.66. They are using contradictory clauses and deceiving clients. One internal department promises safety while the other cancels the profit. This is an airtight scam trap.
    Translate to English
    2026-06-22 13:28
    Reply
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