User Reviews
More
User comment
96
CommentsWrite a review


Score
Cyprus
Regulated in Cyprus
Market Maker (MM)
MT4 Full License
Global Business
High potential risk
Influence
Add brokers
Comparison
Quantity 176
Exposure
Score
Regulatory Index6.67
Business Index7.32
Risk Management Index0.00
Software Index9.85
License Index6.32
Single Core
1G
40G
More
Danger
Danger
Danger
More
Company Name
Octa Markets LTD
Company Abbreviation
Octa
Platform registered country and region
Cyprus
Company website
X
YouTube
Company summary
Pyramid scheme complaint
Expose
Octa stole my funds USD 86869.53
PLEASE DO NOT OPEN ACCOUNT WITH THEM THEY DO NOT ALLOW WITHDRAWAL OF FUND NO RESPONSE FROM SUPPORT TEAM PLEASE STAY AWAY FROM THEM MULTIPLE WITHDRAWAL REQUESTS NOT PROCESSED BY THEM.
I have been using OctaFX for the past year. Everything was fine when I was making losses, but when I finally made a profit and requested a withdrawal, they blocked my account and declined my $462 withdrawal. OctaFX scammed me! I sent multiple emails, but there has been no response. OctaFX, don't scam Indian users—refund my $462! My Account Number: 48198739
My Name Agus Nurmawantho, account number octa marked incorporated: 40294748 I registered at octa marked incorporated since July 21, 2021 and I have not used it for transactions On May 13, 2022, I started depositing at octa marked incorporated and started transacting with the password YLEBY... using the octa platform until October 5, 2024 On August 8, 2024, my password changed to YDedu... (old password) without my knowledge but at that time I did not suspect about the password change and did not suspect about the theft of my funds On October 5, 2024, I found my weekly profit decreased from my manual daily records then I checked back to May 13, 2022 the result was that my profit was stolen by octa marked incorporated amounting to USD 86,869.53
hi not reflected my deposited fund in my account 15500 thousand
My fund withdrawal is being complicated, I have to request transaction documents from July 2024 until now, February 2025, with reasons for security, etc. I have withdrawn since the 11th until now, but it hasn't been credited.
Hello, my name is Rico Nurhidayat. I would like to convey some difficulties regarding the withdrawal of my funds in my Octa account, which cannot be done. My account has been blocked by Octa, and I am unable to withdraw approximately $1623. I have also contacted them through customer service and email, but they stated that they cannot refund the funds and the account remains blocked. This incident occurred from February 10, 2025, until now, March 19, 2025, and there has been no solution from the broker's side. I kindly request if there is any solution to my problem. 🙏🏻
I have uses Octa for about 6 months when they started playing games. I was profiting about 15K USD (Fix Rate). When I wanted to withdraw, they say a lot of excuses to delay my withdrawal. Some of these reasons include: We need to verify with the bank, we are waiting for the funds provider, holiday season, etc… And then after 1 week from my withdrawal request, they say my account is under investigation for suspicious activities. Yeah, the suspicious activities that they were referring to was I was profiting a lot…hahhahaha. Then i was informed they do this routinely to make sure their clients’ funds are safe. But when i asked my friends who used Octa, they never have this happened to them because they were profiting way less than me. And the. after almost 3 weeks, they finally approved my withdrawl request. aAnd one more thing, their customer service are basically all robots. they use fake names amd profile pictures. Please dont use Octa.
my whole wealth will be destroyed by this broker Deposit is more than withdrawal
OCTAFX Are SCAMMERS! AVOID THEM AT ALL COSTS! they repeatedly charged me extremely high withdrawal fees, rejected my withdrawal multiple times by forcing me to make more and more trades before I could withdraw my capital in my Octafx account! TOTAL Cheats and OCTAFX CANNOT BE TRUSTED!!!
Stealing by transferring some of my profits from the balance in the position to approval and they calculate the balance from the position so I experienced a total loss of USD 86869.53 until now, octa market incorporated has not returned my stolen money I ask octa market incorporated to acknowledge this theft of my funds and return my funds in the picture is random as an example of the money they stole and it is clearly visible from the screenshot evidence, please the competent party help me because it is not a small amount, just info they have been stealing my profits since May 16, 2022, until October 1, 2024
Good evening, my name is Rico Nurhidayat and I would like to address the issue of withdrawal that has been unable to be processed for almost 2 weeks. I have also inquired about this issue with the customer service on the platform, but they only provided the reason that the funds are being processed by the Finance department and asked me to wait. However, there is no clarity and I am only told to wait. I contacted them the next day and received the same reason. I was also notified that my account is under investigation. The customer service also suggested sending an email, which I have done, but the response remains the same, that I have to wait and my account is still under investigation. After a few days, I confirmed through email and the platform commented that the deposit amount is not greater than the profit obtained. This led us to conclude that our subordinates must deposit a large amount in order to facilitate the withdrawal process. Therefore,
I had deposited money. they took my money.my Bak already deducted my money .I have the evidence.
My withdrawal still on pending status more than 24 hours. When I write this ta has already been 33 hours. customers support don't give a good answer. They just keep me waiting. Until when? I get my money? And no compensation from broker. Also the broker has already taking my money from meta trader. So my meta trader has 0 balance. Is wasting my time and money.
Good evening, I'm Rico Nurhidayat and I want to express my issue regarding the inability to withdraw funds for almost 2 weeks. I've contacted the customer service of the platform, and they only provided reasons that funds are being processed by the Finance Department and asked to wait without any clarity. I was informed that my account is under investigation. I was advised to send an email, which I did, but received the same responses. A few days later, the platform responded stating that the deposit amount is not larger than the profit gained, leading us to the conclusion that we must deposit a substantial amount to ensure smooth fund withdrawal, because the smaller deposits we have made are quite difficult.
I have been trading with octafx since 2021, and so far there have been no problems regarding deposits or withdrawals. In the past few months, I have made a significant profit due to the increase in the price of the xrpusd pair, so I have been making frequent withdrawals. After several withdrawals, suddenly my account could not be verified and I couldn't withdraw funds. I asked through email and live chat and was informed that my account is being checked for AML and requested bank deposit statements from March to December. I immediately prepared the bank statement and sent it to octa support. After a few days, I received an email from octa's KYC stating that my account has been verified and I can make deposits and withdrawals. So I tried to make a withdrawal. However, the withdrawal status is always pending, and when I asked the live chat, they said that my account is still being checked with an indefinite timeframe. The large broker octa is withholding the profits that rightfully belong to me as a client.
Quick Octa Review Summary | |
Founded | 2011 |
Registered Country/Region | Cyprus |
Regulation | Regulated by CYSEC |
Market Instruments | Currrency pairs, gold/silver, commodities, indices, cryptos |
Demo Account | ✅ |
Min Deposit | 50 EUR |
Leverage | Up to 1:30 |
EUR/USD Spread | Floating around 1.1 pips |
Trading Platform | OctaTrader, Web platform, Android |
Payment Methods | Swissquote, BluOr Bank, RIETUMU |
Deposit & Withdrawal Fee | ❌ |
Customer Support | 9 a.m. – 6 p.m. UTC+3 |
Email: clientsupport@octaeu.com | |
Regional Restrictions | Belgium, the USA, Canada, Spain, and the UK, as well as to jurisdictions outside the European Economic Area (EEA) except Switzerland |
Founded in 2011, Octa a regulated broker registered in Cyprus, offering trading in currrency pairs, gold/silver, commodities, indices, and cryptos on OctaTrader, Web platform, and Android platforms.
Pros | Cons |
Regulated by CYSEC | Regional restrictions |
Various tradable instruments | MT4/MT5 unavailable |
Demo accounts available | Limited payment options |
Tight EUR/USD spread | No 24/7 customer support |
No fees for deposits and withdrawals |
Yes. Octa is currently regulated by Cyprus Securities and Exchange Commission (CySEC).
Regulated Country | Regulated by | Regulated Entity | License Type | License Number |
![]() | CySEC | Octa Markets Cyprus Ltd | Market Making (MM) | 372/18 |
Octa offers trading in currrency pairs, gold/silver, commodities, indices, and cryptos.
Tradable Instruments | Supported |
Currency pairs | ✔ |
Gold & Silver | ✔ |
Commodities | ✔ |
Indices | ✔ |
Cryptos | ✔ |
Stocks | ❌ |
Bonds | ❌ |
Options | ❌ |
ETFs | ❌ |
The maximum leverage vary on the asset class. Detailed info can be found in the table below:
Asset Class | Max Leverage |
Currency pairs | 1:30 |
Gold & Silver | 1:20 |
Commodities | 1:10 |
Indices | 1:20 |
Cryptos | 1:25 |
It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.
Octa offers commission-free trading and the EUR/USD spread is floating around 1.1 pips. If you are interested in spreads on other trading instruments, you can visit https://www.octaeu.com/spreads/
Octa has a built-in proprietary trading platform - OctaTrader available on the Web, Desktop, and Android versions.
Octa supports very limited payment options, only Swissquote, BluOr Bank, and RIETUMU.
The minimum deposit or withdrawal amount are both 50 EUR.
All deposits and withdrawals are free of charge, and can be processed within 3-7 business days.
Octa provides email instead of phone or live chat contact, which will result in traders being unable to deal with emergencies on time. You can also follow them on some social platforms, such as Facebook, Twitter, and Instagram.
Contact Options | Details |
clientsupport@octaeu.com | |
Social Media | Facebook, Twitter, Instagram |
Website Language | English, Italian |
Physical Address | 1 Agias Zonis and Thessalonikis Corner, Nicolaou PentadromosCenter, Block: B', Office: 201,3026, Limassol, Cyprus |
For many traders, one of the main concerns when choosing a financial broker is the risk of falling victim to various shady tricks. The experts at Octa, a globally regulated and trusted broker since 20
Octa ramps up efforts in scam prevention with key tips on phishing awareness, user data protection, and safe trading practices for its users.
Kar Yong Ang, a financial market analyst at Octa broker, explains the basics of averaging, its types, benefits, and risks.What is averaging in trading?Averaging is adjusting ones position size as pric
Traders across Asia are sounding the alarm as OctaFX is accused of freezing accounts, blocking withdrawals, and leaving users helpless, raising urgent concerns that your money might not be safe.
More
User comment
96
CommentsWrite a review