Score

6.22 /10
Average

Octa

Regulated in Cyprus

Market Maker (MM)

MT4 Full License

Global Business

High potential risk

AA

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Comparison

Quantity 176

Exposure

Time Machine
Website

Score

Regulatory Index6.67

Business Index7.32

Risk Management Index0.00

Software Index9.85

License Index6.32

The WikiFX Score of this broker is reduced because of too many complaints!
Time Machine
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Regulatory disclosure

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Danger

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2022-09-20
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2020-01-01

Broker Information

More

Company Name

Octa Markets LTD

Company Abbreviation

Octa

Platform registered country and region

Cyprus

Company website

X

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Company summary

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

WikiFX Risk Alerts 3
Previous Detection : 2025-07-16
  • The number of the complaints received by WikiFX have reached 158 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!

WikiFX Verification

Pyramid scheme complaint
Expose
Unable to Withdraw

Unable to withdraw funds

Hello, my name is Rico Nurhidayat. I would like to convey some difficulties regarding the withdrawal of my funds in my Octa account, which cannot be done. My account has been blocked by Octa, and I am unable to withdraw approximately $1623. I have also contacted them through customer service and email, but they stated that they cannot refund the funds and the account remains blocked. This incident occurred from February 10, 2025, until now, March 19, 2025, and there has been no solution from the broker's side. I kindly request if there is any solution to my problem. 🙏🏻

2025-03-19 12:21
Unable to Withdraw

Delayed withdrawal when in profit

I have uses Octa for about 6 months when they started playing games. I was profiting about 15K USD (Fix Rate). When I wanted to withdraw, they say a lot of excuses to delay my withdrawal. Some of these reasons include: We need to verify with the bank, we are waiting for the funds provider, holiday season, etc… And then after 1 week from my withdrawal request, they say my account is under investigation for suspicious activities. Yeah, the suspicious activities that they were referring to was I was profiting a lot…hahhahaha. Then i was informed they do this routinely to make sure their clients’ funds are safe. But when i asked my friends who used Octa, they never have this happened to them because they were profiting way less than me. And the. after almost 3 weeks, they finally approved my withdrawl request. aAnd one more thing, their customer service are basically all robots. they use fake names amd profile pictures. Please dont use Octa.

2024-12-06 15:08
Others

Stealing profit

Stealing by transferring some of my profits from the balance in the position to approval and they calculate the balance from the position so I experienced a total loss of USD 86869.53 until now, octa market incorporated has not returned my stolen money I ask octa market incorporated to acknowledge this theft of my funds and return my funds in the picture is random as an example of the money they stole and it is clearly visible from the screenshot evidence, please the competent party help me because it is not a small amount, just info they have been stealing my profits since May 16, 2022, until October 1, 2024

2024-11-22 18:33
Unable to Withdraw

Unable to withdraw funds

Good evening, my name is Rico Nurhidayat and I would like to address the issue of withdrawal that has been unable to be processed for almost 2 weeks. I have also inquired about this issue with the customer service on the platform, but they only provided the reason that the funds are being processed by the Finance department and asked me to wait. However, there is no clarity and I am only told to wait. I contacted them the next day and received the same reason. I was also notified that my account is under investigation. The customer service also suggested sending an email, which I have done, but the response remains the same, that I have to wait and my account is still under investigation. After a few days, I confirmed through email and the platform commented that the deposit amount is not greater than the profit obtained. This led us to conclude that our subordinates must deposit a large amount in order to facilitate the withdrawal process. Therefore,

2025-02-19 22:53
Unable to Withdraw

Unilateral Withdrawal Rejected

Good evening, I'm Rico Nurhidayat and I want to express my issue regarding the inability to withdraw funds for almost 2 weeks. I've contacted the customer service of the platform, and they only provided reasons that funds are being processed by the Finance Department and asked to wait without any clarity. I was informed that my account is under investigation. I was advised to send an email, which I did, but received the same responses. A few days later, the platform responded stating that the deposit amount is not larger than the profit gained, leading us to the conclusion that we must deposit a substantial amount to ensure smooth fund withdrawal, because the smaller deposits we have made are quite difficult.

2025-06-01 15:26
Unable to Withdraw

I cannot withdraw my funds from Octa.

I have been trading with octafx since 2021, and so far there have been no problems regarding deposits or withdrawals. In the past few months, I have made a significant profit due to the increase in the price of the xrpusd pair, so I have been making frequent withdrawals. After several withdrawals, suddenly my account could not be verified and I couldn't withdraw funds. I asked through email and live chat and was informed that my account is being checked for AML and requested bank deposit statements from March to December. I immediately prepared the bank statement and sent it to octa support. After a few days, I received an email from octa's KYC stating that my account has been verified and I can make deposits and withdrawals. So I tried to make a withdrawal. However, the withdrawal status is always pending, and when I asked the live chat, they said that my account is still being checked with an indefinite timeframe. The large broker octa is withholding the profits that rightfully belong to me as a client.

2024-12-25 10:52
    Octa · Company summary
    Quick Octa Review Summary
    Founded2011
    Registered Country/RegionCyprus
    RegulationRegulated by CYSEC
    Market InstrumentsCurrrency pairs, gold/silver, commodities, indices, cryptos
    Demo Account
    Min Deposit50 EUR
    LeverageUp to 1:30
    EUR/USD SpreadFloating around 1.1 pips
    Trading PlatformOctaTrader, Web platform, Android
    Payment MethodsSwissquote, BluOr Bank, RIETUMU
    Deposit & Withdrawal Fee
    Customer Support9 a.m. – 6 p.m. UTC+3
    Email: clientsupport@octaeu.com
    Regional RestrictionsBelgium, the USA, Canada, Spain, and the UK, as well as to jurisdictions outside the European Economic Area (EEA) except Switzerland

    Octa Information

    Founded in 2011, Octa a regulated broker registered in Cyprus, offering trading in currrency pairs, gold/silver, commodities, indices, and cryptos on OctaTrader, Web platform, and Android platforms.

    OctaFX's home page

    Pros and Cons

    Pros Cons
    Regulated by CYSECRegional restrictions
    Various tradable instrumentsMT4/MT5 unavailable
    Demo accounts availableLimited payment options
    Tight EUR/USD spreadNo 24/7 customer support
    No fees for deposits and withdrawals

    Is Octa Legit?

    Yes. Octa is currently regulated by Cyprus Securities and Exchange Commission (CySEC).

    Regulated CountryRegulated byRegulated EntityLicense TypeLicense Number
    Cyprus
    CySECOcta Markets Cyprus LtdMarket Making (MM)372/18
    Is Octa Legit?
    Is Octa Legit?

    What Can I Trade on Octa?

    Octa offers trading in currrency pairs, gold/silver, commodities, indices, and cryptos.

    Tradable Instruments Supported
    Currency pairs
    Gold & Silver
    Commodities
    Indices
    Cryptos
    Stocks
    Bonds
    Options
    ETFs

    Leverage

    The maximum leverage vary on the asset class. Detailed info can be found in the table below:

    Asset ClassMax Leverage
    Currency pairs1:30
    Gold & Silver1:20
    Commodities1:10
    Indices1:20
    Cryptos1:25

    It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

    Leverage

    Spread and Commission

    Octa offers commission-free trading and the EUR/USD spread is floating around 1.1 pips. If you are interested in spreads on other trading instruments, you can visit https://www.octaeu.com/spreads/

    Spread

    Trading Platform

    Octa has a built-in proprietary trading platform - OctaTrader available on the Web, Desktop, and Android versions.

    OctaTrader

    Deposit and Withdrawal

    Octa supports very limited payment options, only Swissquote, BluOr Bank, and RIETUMU.

    The minimum deposit or withdrawal amount are both 50 EUR.

    All deposits and withdrawals are free of charge, and can be processed within 3-7 business days.

    Deposit details
    Withdrawal details

    Customer Support Options

    Octa provides email instead of phone or live chat contact, which will result in traders being unable to deal with emergencies on time. You can also follow them on some social platforms, such as Facebook, Twitter, and Instagram.

    Contact Options Details
    Email clientsupport@octaeu.com
    Social Media Facebook, Twitter, Instagram
    Website Language English, Italian
    Physical Address 1 Agias Zonis and Thessalonikis Corner, Nicolaou PentadromosCenter, Block: B', Office: 201,3026, Limassol, Cyprus
    Customer Support Options

    News

    NewsSurvival tactics from Octa broker: unscrupulous brokers' tricks any trader must know

    For many traders, one of the main concerns when choosing a financial broker is the risk of falling victim to various shady tricks. The experts at Octa, a globally regulated and trusted broker since 20

    WikiFX
    2025-07-08 19:35
    Survival tactics from Octa broker: unscrupulous brokers' tricks any trader must know

    NewsOcta Strengthens User Protection Amid Rising Scam Threats

    Octa ramps up efforts in scam prevention with key tips on phishing awareness, user data protection, and safe trading practices for its users.

    WikiFX
    2025-07-07 17:24
    Octa Strengthens User Protection Amid Rising Scam Threats

    NewsBuy the dip, sell the rally, or time the market? Octa broker explains averaging strategies

    Kar Yong Ang, a financial market analyst at Octa broker, explains the basics of averaging, its types, benefits, and risks.What is averaging in trading?Averaging is adjusting ones position size as pric

    WikiFX
    2025-07-04 21:30
    Buy the dip, sell the rally, or time the market? Octa broker explains averaging strategies

    ExposureTrapped Capital: Complaints Exposing OctaFX’s Questionable Practices

    Traders across Asia are sounding the alarm as OctaFX is accused of freezing accounts, blocking withdrawals, and leaving users helpless, raising urgent concerns that your money might not be safe.

    WikiFX
    2025-06-12 16:49
    Trapped Capital: Complaints Exposing OctaFX’s Questionable Practices

    User Reviews

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    User comment

    96

    Comments

    Write a review

    GardaSaragih
    0-3months
    This has been really nice and I like how I easily can work with this broker and not feel overwhelmed. :-) The support has been helpful for the few times I reached out to them.
    This has been really nice and I like how I easily can work with this broker and not feel overwhelmed. :-) The support has been helpful for the few times I reached out to them.
    Translate to English
    2025-07-16 20:11
    Reply
    0
    0
    Ka_small44
    0-3months
    Octa buys with its transparency and affordability of forex trading. But still I can’t call their spreads the lowest I’ve seen. For example, attached picture from the Asian session I usually trade. 1 pip seems a good deal still expected it lower IDK Still a suitable choice for me. Good platform, fast withdrawal approvals by email, I like my experience here anyway Just opinion
    Octa buys with its transparency and affordability of forex trading. But still I can’t call their spreads the lowest I’ve seen. For example, attached picture from the Asian session I usually trade. 1 pip seems a good deal still expected it lower IDK Still a suitable choice for me. Good platform, fast withdrawal approvals by email, I like my experience here anyway Just opinion
    Translate to English
    2025-07-12 20:04
    Reply
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