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Octa -

Score

6.24 /10
Average

Octa

Cyprus

5-10 years

Regulated in Cyprus

Market Maker (MM)

MT4 Full License

Global Business

High potential risk

https://www.octafx.com

Influence

AA

Add brokers

Comparison

Quantity 143

Exposure

Time Machine
Website

Score

Regulatory Index6.67

Business Index7.27

Risk Management Index0.00

Software Index9.99

License Index6.32

The WikiFX Score of this broker is reduced because of too many complaints!
Time Machine
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Regulatory disclosure

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Danger

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2022-09-20
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Danger

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INVESTOR ALERT LIST
Octa

Broker Information

More

Company Name

Octa Markets LTD

Company Abbreviation

Octa

Platform registered country and region

Cyprus

Company website

X

Facebook

Instagram

YouTube

Linkedin

Company summary

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

WikiFX Risk Alerts 3
Previous Detection : 2025-05-08
  • The number of the complaints received by WikiFX have reached 131 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!

WikiFX Survey

Danger

Octa

Cyprus

WikiFX Verification

Exposure

143 pieces of exposure in total
Pyramid scheme complaint
Expose
Unable to Withdraw

Withdrawal is too slow

Withdrawal is too slow, it hasn't arrived for a day.

2024-09-15 03:52
Unable to Withdraw

unable to withdraw ,the de verified rhe account

they deverified the accound and asked for document which i already submitted 2 days back still till now not verified and not letting me with draw too

2024-08-26 20:55
Scam

after trading from 31

after trading from 31 dollars octa Fx took all of my funds and disable my trading account and also blocked my profile that 800 isnt a withdrawal at all it was a transfer to my mt4 account stay away from this scam broker save your funds guys thank you

2024-09-26 22:51
Unable to Withdraw

Octafx maliciously refuses withdrawals

I have been a client of Octa Markets Ltd since 29-July-2024. The first deposit of USD19,000 was made on 29-Jul-2024, and the first withdrawal USD32,000 was made on 14-Aug-2024. On 10-Sep-2024, I submitted a request to withdraw USD13,000 from my account. Despite complying with all necessary verification processes and providing the required documentation, my withdrawal request has been unjustly denied. Now I can't login to my account! This has caused me significant distress and financial inconvenience. Despite my attempts to resolve this issue directly with Octa Markets Ltd through their customer support, I have not received a satisfactory response or a clear explanation for the denial of my withdrawal. The lack of transparency and the refusal to release my funds suggest potential misconduct or malpractice.

2024-10-25 10:46
Scam

chart manipulation issues unable to close the trad

my whole wealth will be destroyed by this broker Deposit is more than withdrawal

2024-12-07 18:32
Scam

scam

never use octa as a broker they are pure scammer the more gain my profit the more i loss. both my capital and profit lost while my trade giing all the way up.

2024-04-06 13:30
Scam

OctaFX Blocked My Account & Denied My Withdrawal

I have been using OctaFX for the past year. Everything was fine when I was making losses, but when I finally made a profit and requested a withdrawal, they blocked my account and declined my $462 withdrawal. OctaFX scammed me! I sent multiple emails, but there has been no response. OctaFX, don't scam Indian users—refund my $462! My Account Number: 48198739

2025-02-08 14:07
Unable to Withdraw

Delayed withdrawal when in profit

I have uses Octa for about 6 months when they started playing games. I was profiting about 15K USD (Fix Rate). When I wanted to withdraw, they say a lot of excuses to delay my withdrawal. Some of these reasons include: We need to verify with the bank, we are waiting for the funds provider, holiday season, etc… And then after 1 week from my withdrawal request, they say my account is under investigation for suspicious activities. Yeah, the suspicious activities that they were referring to was I was profiting a lot…hahhahaha. Then i was informed they do this routinely to make sure their clients’ funds are safe. But when i asked my friends who used Octa, they never have this happened to them because they were profiting way less than me. And the. after almost 3 weeks, they finally approved my withdrawl request. aAnd one more thing, their customer service are basically all robots. they use fake names amd profile pictures. Please dont use Octa.

2024-12-06 15:08
Scam

scammmed

I had deposited money. they took my money.my Bak already deducted my money .I have the evidence.

2025-03-01 19:25
Unable to Withdraw

FRAUD BROKER NOT ALLOW WITHDRAWAL OF FUND BLOKED

PLEASE DO NOT OPEN ACCOUNT WITH THEM THEY DO NOT ALLOW WITHDRAWAL OF FUND NO RESPONSE FROM SUPPORT TEAM PLEASE STAY AWAY FROM THEM MULTIPLE WITHDRAWAL REQUESTS NOT PROCESSED BY THEM.

2025-04-30 22:20
Severe Slippage

Severe slippage while news release!

Recently I found out that trading during economic releases causes severe slippage. I understand that news releases can cause slippage but not this much! In the first pic attached, I placed my sell stop order at 161.620. But it was filled at close to 161.385. That was a 23 pip difference! In the second pic attached, I placed my buy stop at 0.90110. But it was filled 0.90274. That was a 16 pip difference!

2024-07-05 10:37
Unable to Withdraw

Profit cannot be withdrawn, and the principal cannot be withdrawn three times.

I deposited 9900 on June 17th to the Octa platform. Due to the platform's bonus promotion and high leverage, my funds doubled within a month. At this point, I wanted to withdraw the profits, but the platform refused my withdrawal request and asked me to provide KYC and three months of USDT wallet transaction records. After providing the requested documents, the platform claimed that I engaged in unauthorized trading. However, I traded normally, placing manual orders without delay or pushing positions. They want to deduct my profits and I even considered just getting back my initial investment. It has been almost three months now, and my initial investment has still not been withdrawn. Every time I communicate with the platform via email, their response is either that they are handling my withdrawal request normally or that it has been forwarded to the finance department. I hope that through Tianyan, the platform will address this issue correctly. Thank you.

2024-09-25 21:18
Unable to Withdraw

Fraud, no payout

Since the EU accounts were canceled, there have been no more payouts, only standard answers from support

2024-06-03 10:27
Unable to Withdraw

Cannot withdrawal a year

I Don't know why the official company didnt know about this ...after I transfer on Crypto into this Platforms...after consulting from them they Don't know about this Paltforms...really hate the scammer liked this if you can trusted on deals...

2024-04-17 05:11
Unable to Withdraw

I opened a sell USDJPY

I opened a sell USDJPY position on OctaFX to hedge import costs. Despite generating a profit for 15615 USD, OctaFX accused me of arbitrage and seized my funds. I provided ample evidence to prove that my hedging was legitimate, and multiple OctaFX agents confirmed this. However, OctaFX's compliance department insisted otherwise. I tried filing a complaint with CySEC, but they responded that OctaFX is no longer regulated by them. I urge other traders to be cautious when using swap-free accounts, as there's a risk of your profits being unfairly seized.OctaFX's actions were unjustified and have damaged my trust in the company.

2024-08-18 17:53
Unable to Withdraw

Extremely Poor Support with No Resolution or Clear

I have been using Octa for a while, but recent experiences have been extremely disappointing. For over two weeks now, I've been facing an issue that was supposedly escalated to their finance team and senior management, but there has been no resolution or clear update on what's happening. Despite repeated follow-ups, all I get are generic statements like: "Our processing department is still in the midst of investigating this issue." "This will be the report number that has been escalated to our finance team regarding this clarification: 3858103" "Please know that we're taking this issue very seriously and are working to resolve it as quickly as possible." No SLAs or ETAs have been provided, and it feels like the finance team is running the entire operation with no accountability to the customers. It's honestly frustrating to see no concrete progress despite my issue being escalated to high-level management. I would urge others to be cautious when dealing with Octa.

2024-10-24 16:33
    Octa · Company summary
    Quick Octa Review Summary
    Founded2011
    Registered Country/RegionCyprus
    RegulationRegulated by CYSEC
    Market InstrumentsCurrrency pairs, gold/silver, commodities, indices, cryptos
    Demo Account✅
    Min Deposit50 EUR
    LeverageUp to 1:30
    EUR/USD SpreadFloating around 1.1 pips
    Trading PlatformOctaTrader, Web platform, Android
    Payment MethodsSwissquote, BluOr Bank, RIETUMU
    Deposit & Withdrawal Fee❌
    Customer Support9 a.m. – 6 p.m. UTC+3
    Email: clientsupport@octaeu.com
    Regional RestrictionsBelgium, the USA, Canada, Spain, and the UK, as well as to jurisdictions outside the European Economic Area (EEA) except Switzerland

    Octa Information

    Founded in 2011, Octa a regulated broker registered in Cyprus, offering trading in currrency pairs, gold/silver, commodities, indices, and cryptos on OctaTrader, Web platform, and Android platforms.

    OctaFX's home page

    Pros and Cons

    Pros Cons
    Regulated by CYSECRegional restrictions
    Various tradable instrumentsMT4/MT5 unavailable
    Demo accounts availableLimited payment options
    Tight EUR/USD spreadNo 24/7 customer support
    No fees for deposits and withdrawals

    Is Octa Legit?

    Yes. Octa is currently regulated by Cyprus Securities and Exchange Commission (CySEC).

    Regulated CountryRegulated byRegulated EntityLicense TypeLicense Number
    Cyprus
    		CySECOcta Markets Cyprus LtdMarket Making (MM)372/18
    Is Octa Legit?
    Is Octa Legit?

    What Can I Trade on Octa?

    Octa offers trading in currrency pairs, gold/silver, commodities, indices, and cryptos.

    Tradable Instruments Supported
    Currency pairs✔
    Gold & Silver✔
    Commodities✔
    Indices✔
    Cryptos✔
    Stocks❌
    Bonds❌
    Options❌
    ETFs❌

    Leverage

    The maximum leverage vary on the asset class. Detailed info can be found in the table below:

    Asset ClassMax Leverage
    Currency pairs1:30
    Gold & Silver1:20
    Commodities1:10
    Indices1:20
    Cryptos1:25

    It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

    Leverage

    Spread and Commission

    Octa offers commission-free trading and the EUR/USD spread is floating around 1.1 pips. If you are interested in spreads on other trading instruments, you can visit https://www.octaeu.com/spreads/

    Spread

    Trading Platform

    Octa has a built-in proprietary trading platform - OctaTrader available on the Web, Desktop, and Android versions.

    OctaTrader

    Deposit and Withdrawal

    Octa supports very limited payment options, only Swissquote, BluOr Bank, and RIETUMU.

    The minimum deposit or withdrawal amount are both 50 EUR.

    All deposits and withdrawals are free of charge, and can be processed within 3-7 business days.

    Deposit details
    Withdrawal details

    Customer Support Options

    Octa provides email instead of phone or live chat contact, which will result in traders being unable to deal with emergencies on time. You can also follow them on some social platforms, such as Facebook, Twitter, and Instagram.

    Contact Options Details
    Email clientsupport@octaeu.com
    Social Media Facebook, Twitter, Instagram
    Website Language English, Italian
    Physical Address 1 Agias Zonis and Thessalonikis Corner, Nicolaou PentadromosCenter, Block: B', Office: 201,3026, Limassol, Cyprus
    Customer Support Options

    News

    NewsInformation that empowers: Octa broker on the importance of transparency

    When managing personal finances, any lack of communication or transparency on the part of the service provider is annoying and nerve-wracking for the client, inevitably leading to mistrust and confusi

    WikiFX
    2025-04-28 21:31
    Information that empowers: Octa broker on the importance of transparency

    NewsCould Gold Hit $4,000 in 2025? Octa Broker Explores the Upside Scenario

    Octa Broker examines the forces behind golds remarkable rally — and what might come next.H2: Geopolitical Tensions as the Main CatalystThe wars in the Middle East and Eastern Europe remain, and their

    WikiFX
    2025-04-24 21:24
    Could Gold Hit $4,000 in 2025? Octa Broker Explores the Upside Scenario

    NewsOcta broker wins the 'Best Proprietary Trading Platform 2025' award

    Octa, a trusted and regulated broker founded in 2011, recently received its 10th award in 2025. This time, World Business Star Magazine recognised Octa as the broker with the best proprietary trading

    WikiFX
    2025-04-24 00:55
    Octa broker wins the 'Best Proprietary Trading Platform 2025' award

    ExposureOctaFX Denies Allegations After India Seizes $9.6 Million

    OctaFX denies claims of false promises after Indian authorities seized $9.6 million, emphasizing their commitment to transparent and educated Forex trading practices

    WikiFX
    2024-08-07 16:30
    OctaFX Denies Allegations After India Seizes $9.6 Million
    About More

    User Reviews

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    User comment

    83

    Comments

    Write a review

    RAKHI7513
    3-6months
    PLEASE DO NOT OPEN ACCOUNT WITH THEM THEY DO NOT ALLOW WITHDRAWAL OF FUND NO RESPONSE FROM SUPPORT TEAM PLEASE STAY AWAY FROM THEM MULTIPLE WITHDRAWAL REQUESTS NOT PROCESSED BY THEM.
    PLEASE DO NOT OPEN ACCOUNT WITH THEM THEY DO NOT ALLOW WITHDRAWAL OF FUND NO RESPONSE FROM SUPPORT TEAM PLEASE STAY AWAY FROM THEM MULTIPLE WITHDRAWAL REQUESTS NOT PROCESSED BY THEM.
    Translate to English
    2025-04-30 22:20
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    FaadiN
    0-3months
    Let’s begin with that octa is a good broker. I’ve been trading with them for 2 years, to prove this fact. But, the ideal one, no I think, is too early to call it with such statements. I liked the conditions- good numbers on leverage, spreads and zero in the graph in swaps graph. Still, something is missing. IDK, maybe some platforms, like tradingview or ctrader, or some pro perks, like super leverage.
    Let’s begin with that octa is a good broker. I’ve been trading with them for 2 years, to prove this fact. But, the ideal one, no I think, is too early to call it with such statements. I liked the conditions- good numbers on leverage, spreads and zero in the graph in swaps graph. Still, something is missing. IDK, maybe some platforms, like tradingview or ctrader, or some pro perks, like super leverage.
    Translate to English
    2025-04-30 20:33
    Reply
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