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Synergy Futures -

Score

6.93 /10
Average

Synergy Futures

Hong Kong

5-10 years

Regulated in Hong Kong

Dealing in futures contracts

Suspicious Scope of Business

https://www.synergyfutures.com/

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Comparison

Quantity 3

Exposure

Time Machine
Website

Score

Regulatory Index6.54

Business Index7.30

Risk Management Index9.67

Software Index5.89

License Index6.58

Time Machine
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

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Broker Information

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Company Name

Synergy Futures Limited

Company Abbreviation

Synergy Futures

Platform registered country and region

Hong Kong

Company website

Company summary

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

WikiFX Survey

Synergy Futures

Hong Kong China

WikiFX Verification

Exposure

3 pieces of exposure in total
Pyramid scheme complaint
Expose
Others

Cannot open the software

Cannot open the software and unable to withdraw. It has been several days that I cannot open the softare nor the website.

LANGZIYAOSHU
2022-04-12 01:28
Unable to Withdraw

Scam Company

Withdrawal difficulties, customer service has been evasive and unhelpful, not solving the problem. I have tried to withdraw five times, and the last time I was told that there was an issue with my account that they wouldn't resolve, just dragging out the process.

FX5373783062
2025-06-30 11:09
Unable to Withdraw

My client traded on the Synergy Futures platform, profiting from a few thousand U to over one hundred thousand U with no trading violations, but the platform unilaterally refused to process the withdrawal!

Account 1514881421@qq.com traded on the Sunergy Futures platform with a principal of around 8000U. It shorted when the news of oil price plummeted and made more than 150K U profit. The platform unilaterally refuses to withdraw, claiming that they have received "black U"! 1. Complete KYC verification, all information is true. The platform required to complete real-name authentication (KYC), my client submitted clear documents according to the regulations, and completed all certifications. 2. All account operations are done by the client himself, with no violation. 3. After making a profit, the platform refused to withdraw money on the grounds of "black U", and even asked my client to deposit another 5000U as a margin to verify the account. This is completely unreasonable - if they need 5000U, there's already 150K in the account, what does depositing another 5000U signify? Are they trying to scam again! 4. One-sided claims of receiving "black U", but there's no evidence of obtaining "black U", and even asking my client to find the source of "black U" himself. If the platform has determined that it is "black U", why don't they have evidence of the "black U", and ask my client to find out? All the reasons and excuses for refusing to withdraw are aimed to appropriate the profits. Their talked-about "black U" is a shield, essentially, they are bottomlessly infringing on the client's funds!

Sauro
2025-07-03 15:53
Synergy Futures · Company summary
Synergy FuturesReview Summary
Founded2017
Registered Country/RegionChina (Hong Kong)
RegulationSFC
Market InstrumentsFutures, options, stocks, forex, energy, metals
Demo Account✅
Leverage/
Spread/
Trading PlatformEpolestar v9.3, Yixing Mobile Trading
Min Deposit/
Customer SupportTel: 400 1200 833 (mainland); +852 2696 2133, +852 2696 2152 (Hong Kong)
Email: dealing@synergyfutures.com
Address: Room 1707, 17th Floor, Tower 2, Gateway Tower, 25 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong

Synergy Futures was registered in 2017 in Hong Kong. It mainly focuses on the futures market, and apart from that, it also provides trading services on options, stocks, forex, energy, and metals. More importantly, it is regulated by the Securities and Futures Commission of Hong Kong (SFC).

Synergy Futures' homepage

Pros and Cons

Pros Cons
Regulated by SFCNo MT4 or MT5
Various market instrumentsCommission charged
Demo accountsLimited info on deposits and withdrawals

Is Synergy Futures Legit?

Yes, Synergy Futures is regulated by the Securities and Futures Commission of Hong Kong (SFC).

Regulated AuthorityCurrent StatusRegulated CountryLicense TypeLicense No.
Securities and Futures Commission of Hong Kong (SFC)RegulatedChina (Hong Kong)Dealing in futures contractsBMV449
Regulated by SFC

WikiFX Field Survey

WikiFX field survey team visited Synergy Futures' regulatory address in Hong Kong, and the company's physical business office is found.

WikiFX Field Survey
WikiFX Field Survey

What Can I Trade on Synergy Futures?

Synergy Futures mainly focuses on futures trading. Apart from futures, customers can also trade options, stocks, forex, energy, and metals, as is revealed on the official website.

Tradable Instruments Supported
Forex✔
Futures✔
Energy✔
Options✔
Stocks✔
Metals✔
Indices❌
Cryptos❌
Bonds❌
Options❌
ETFs❌
What Can I Trade on Synergy Futures?

Synergy Futures Fees

Synergy Futures charges commission fees. For most of the products, the commission fee is $5, but it depends on the types of trading. Customers can find the details on its official website.

Synergy Futures Fees

Trading Platform

Synergy Futures uses its own trading platforms: Epolestar v9.3 and Yixing Mobile Trading. It does not support MT4 or MT5.

Trading PlatformSupported Available Devices Suitable for
Epolestar v9.3✔Desktop/
Yixing Mobile Trading✔Mobile/
MT4❌/Beginners
MT5❌/Experienced traders
Trading Platform

Deposit and Withdrawal

For withdrawals, customers must accomplish before 3:30 pm. Cash deposits and withdrawals are not supported. Aside from that, Synergy Futures does not reveal other information related to the minimum deposit or withdrawal, the processing time, and payment options.

Deposit and Withdrawal

User Reviews

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User comment

5

Comments

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Sauro
0-3months
账户1514881421@qq.com在Sunergy Futures新际期货平台交易，本金为8000U左右，结合消息面原油大跌做空，盈利超15万U，平台单方面说辞以收到黑U为由，拒绝出金！ 1.完整KYC验证，所有资料真实，平台要求完成实名认证（KYC），我客户依照规定提交了清晰的证件，完成了所有认证 2.账户操作全为客户本人操作，无任何违规 3.获利后平台以黑U借口为名拒绝出金，甚至要求我客户再缴纳5000U作为保证金进行验证账户，这完全不能理解，如果需要5000U,账户里本身就有15万，再缴纳5000U是什么意思，进行二次诈骗吗！ 4.霸王条款，单方面说辞收到黑U，可并没有任何收到黑U的证据，甚至要我客户自行查找黑U来源，试问平台如果确定了是黑U，都拿不出认定黑U的证据，要我客户自行查找吗？一切拒绝出金的理由和说辞目的都是黑掉利润，他们口周的黑U是挡箭牌，本质上是无底线的侵吞客户资金！
账户1514881421@qq.com在Sunergy Futures新际期货平台交易，本金为8000U左右，结合消息面原油大跌做空，盈利超15万U，平台单方面说辞以收到黑U为由，拒绝出金！ 1.完整KYC验证，所有资料真实，平台要求完成实名认证（KYC），我客户依照规定提交了清晰的证件，完成了所有认证 2.账户操作全为客户本人操作，无任何违规 3.获利后平台以黑U借口为名拒绝出金，甚至要求我客户再缴纳5000U作为保证金进行验证账户，这完全不能理解，如果需要5000U,账户里本身就有15万，再缴纳5000U是什么意思，进行二次诈骗吗！ 4.霸王条款，单方面说辞收到黑U，可并没有任何收到黑U的证据，甚至要我客户自行查找黑U来源，试问平台如果确定了是黑U，都拿不出认定黑U的证据，要我客户自行查找吗？一切拒绝出金的理由和说辞目的都是黑掉利润，他们口周的黑U是挡箭牌，本质上是无底线的侵吞客户资金！
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2025-07-03 15:53
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FX5373783062
0-3months
出金困难，客服一直推诿扯皮，不解决问题，出了五次金，最后一次告诉我的账户出现问题不给解决，一直在往后拖时间
出金困难，客服一直推诿扯皮，不解决问题，出了五次金，最后一次告诉我的账户出现问题不给解决，一直在往后拖时间
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2025-06-30 11:09
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