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Acetop -

Score

6.77 /10
Average

Acetop

Hong Kong

5-10 years

Regulated in Hong Kong

Type AA License

MT4 Full License

Global Business

High potential risk

https://en.igoldhk.com/

Influence

C

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Comparison

Quantity 41

Exposure

Time Machine
Website

Score

Regulatory Index7.15

Business Index7.74

Risk Management Index0.00

Software Index9.84

License Index7.15

The WikiFX Score of this broker is reduced because of too many complaints!
Time Machine
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

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Broker Information

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Company Name

Acetop Precious Metals Limited

Company Abbreviation

Acetop

Platform registered country and region

Hong Kong

Company website

Company summary

Pyramid scheme complaint

Expose

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WikiFX Risk Alerts
Previous Detection : 2025-09-17
  • WikiFX has received a total of 32 user complaints against this broker, please be aware of the risks and do not be scammed!

WikiFX Survey

Great

Acetop

Hong Kong China

WikiFX Verification

Exposure

41 pieces of exposure in total
Pyramid scheme complaint
Expose
Severe Slippage

Serious slippage

Slips for 120 pips which is 12 dollars. Who can bear such trading environment?

2022-10-16 14:09
Severe Slippage

igold experiences severe slippage, which I have reported several times before, but it has been ignored.

There have been multiple instances of significant slippage during trading, and my feedback has not been addressed.

2025-02-24 22:56
Severe Slippage

The closing price does not match the international market

Igold closed the order in advance before the time, the slippage was serious, the maximum stop loss slippage was 7 US dollars, the customer service said it was normal,

2023-01-09 10:37
Resolved

Indiscriminately operating the client's lock position when the market fluctuates violently, resulting in huge losses.

I was in a lock position, and the funds in my account at that time were as shown in the picture below. They secretly operated seven of my short orders at the top of the market, leaving long orders. In the end, there was more than 1,000 US dollars left in the account, and the customer service actually said it was because the margin was insufficient. What does Lock position have to do with margin?

2023-12-08 15:32
Others

My card was frozen when I withdraw money, and my funds were withheld by the police.

A total of 5,012 yuan was withdrawn, of which 3,535 yuan was frozen and deducted.

2023-11-22 14:29
Severe Slippage

The slippage is very serious and the problem cannot be solved.

I set the stop loss price at 2167.91 and the price slipped to 2162.02 before it stopped the loss. It was very serious.

2024-03-13 13:07
Severe Slippage

Manipulating prices in the background! Almost caused me to be liquidated.

Don't want to say much, describeless! Non-farm pending order, unexpectedly slipped 10 pips. Too bad. Pending at 2461 and entered a long position, stop loss at 2459. Slipped to 2470.4 for me.

2024-08-03 04:44
Resolved

It is inconsistent with the closing/opening time of the international platform. If the 100% set by igold is lower than 100%, the position will be forced to be closed. However, the position is not forced to be closed, resulting in a negative account amount.

It is inconsistent with the closing/opening time of the international platform. The setting of igold is that if it is lower than 100%, the position will be forced to be closed. However, after the opening on the morning of 4/1, the account balance directly shows negative before the position is forced to be closed. For example, according to the 100% set by the platform, If the position is closed and the margin is lower, my principal can at least be saved. I asked customer service, but they wouldn't solve it and said the system was like this.

2024-04-01 13:33
Severe Slippage

The market opens half an hour late, and preset stop-loss orders cannot be executed.

The market opens half an hour late, and preset stop-loss orders cannot be executed.

2025-05-12 15:13
Resolved

The card was frozen when withdrawing money, and the funds were transferred.

After the money was withdrawn, the bank card was frozen and the funds were transferred away by the police. The customer service was perfunctory.

2023-11-20 12:38
Others

Deposit and get bonuses, deceive consumers and refuse to admit their debts

When I was a new user who made a deposit, the customer service called me and told me that if I placed an order of more than 0.3 lots, I would get 88 yuan for free. He asked me to remember to contact the online customer service, but the online customer service refused to admit it.

2024-04-12 23:28
Severe Slippage

The transaction is delayed for more than 3 seconds, resulting in serious slippage

Every time I enter the market, there is a slipage of 0.2~0.3 between the click transaction and the final transaction price, such as shorting 2010.9, clicking short, and the delay after clicking will cause the transaction price to become 2010.6. If it is a stop loss, you can stop the loss to the highest point or the lowest point every time. It's not due to network delay. For the same market, accounts opened on other platforms can be entered normally. It is difficult to make a profit when trading one lot in this way, with the spread plus slippage.

2023-05-03 03:12
Severe Slippage

Their market opens half an hour later than others, and their stop loss system isn't effective.

Their speed is too slow and extremely delayed, which has resulted in serious losses for me.

2025-05-12 06:17
Severe Slippage

The igold is a scam platform

The igold is a scam platform. It not only frequently disconnects, but the system also maliciously slips and is arbitrarily controlled by the background.

2024-07-29 10:27
Scam

This platform illegally engaged in forex futures and London gold and silver trading without obtaining the domestic regulation and defrauded users' money. I demanded the refund of the principal of 23,460 yuan.

The company has not obtained domestic regulatory qualifications. It illegally misled and defrauded users of their principal through Baidu and advertisements, and launders money through illegal channels. My account 13281783882 was forcibly restricted after the complaint and I asked to return the principal of 23,460 yuan!

2023-05-01 01:46
Resolved

Spread 50, rebate 12, buy 1000 lots, spread changes

Spread is 50, rebate is 12, when buying 1000 lots, the spread becomes 26. Slippage is severe. There is almost no delay on the demo platform, but during actual trading, slippage often occurs. The most severe delay is about three seconds during non-farm payroll. There are always people live streaming and providing trading signals. The success rate is 40%. Account deletion: as long as you complain about these issues, they will quietly and forcibly delete your account. If you argue with customer service, their response is that you can choose the platform, and the platform can also choose you.

2025-04-27 10:51
    Sources
    Data Source WikiFX Data provide
    Updated: 2025-09-17
    Acetop · Company summary
    Acetop Review Summary
    Founded2011
    Registered Country/RegionChina, Hong Kong
    RegulationHKGX
    Market InstrumentMatals
    Demo Account✅
    Leverage/
    Spread/
    Trading PlatformMT4
    Minimum Deposit$50
    Customer SupportPhone: (852)2276 8888
    Email: cs@igoldhk.com
    Company Address: 19/F, The Toy House, 100 Canton Road, TST, Kowloon, Hong Kong
    Regional RestrictionsThe United States of America, Hong Kong, Taiwan

    Acetop Information

    Based in China, Hong Kong, Acetop Precious Metals Limited operates as a financial company that offers online trading. It provides metals as its primary asset. With a minimum deposit of $50, a demo account and a real account are available on this platform.

    Acetop's homepage

    Pros and Cons

    ProsCons
    Regulated by HKGXLimited market offering
    Demo accounts availableLimited payment methods
    MT4 supported

    Is Acetop Legit?

    Regulated CountryRegulated AuthorityRegulatory Status Regulated EntityLicense TypeLicense Number
    		Hong Kong Gold Exchange (HKGX)RegulatedAcetop Precious Metals LimitedType AA License145
    Regulated by HKGX

    What Can I Trade on Acetop?

    Trading AssetAvailable
    metals✔
    forex❌
    commodities❌
    indices❌
    stocks ❌
    cryptocurrencies❌
    bonds❌
    options❌
    funds❌
    ETFs❌

    Account Type

    Acetop offers a real account and a demo account. The minimum deposit to open a real account is $50.

    Leverage

    The leverage is not fixed, which depends on the price of London gold/silver, the lots, and the margin.

    Fees

    According to Acetop, the spread is not fixed and may vary due to drastic fluctuations in the market.

    Trading Platform

    Acetop offers the popular MT4 for trading.

    MT4 is also known as the Meta Trader4 Client Terminal. Whilst providing real-time market quotations and advanced trading functions, the MT4 trading platform also includes 18 types of graphical chart tools, 9 chart options for trading periods, and 30 types of internationally recognized technical indicators and sound alerts. Clients can open or close positions, place limit or stop-loss orders, adjust take-profit levels, review real-time news, announcements, warnings, and account history reports.

    Trading PlatformSupported Available Devices Suitable for
    MT4✔Desktop, Mobile, WebBeginners
    MT5❌Desktop, Mobile, WebExperienced traders
    MT4

    Deposit and Withdrawal

    Acetop accepts deposits and withdrawals from its corporate bank accounts: OCBC Wing Hang Bank Limited and Industrial and Commercial Bank of China (Asia) Limited.

    Fund deposit

    User Reviews

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    User comment

    9

    Comments

    Write a review

    FX1485873857
    3-6months
    开市晚半个小时，预设止损单无法止损
    开市晚半个小时，预设止损单无法止损
    Translate to English
    2025-05-12 15:13
    Reply
    0
    0
    只有风知道
    more than one year
    这开盘要比别人晚半小时，止损也没法止损，速度太慢了，太延迟了，导致我亏损严重
    这开盘要比别人晚半小时，止损也没法止损，速度太慢了，太延迟了，导致我亏损严重
    Translate to English
    2025-05-12 06:17
    Reply
    0
    0
    41