User Reviews
More
User comment
15
CommentsWrite a review







Score
United Kingdom
Regulated in United Kingdom
Market Maker (MM)
MT4 Full License
Global Business
High potential risk
Offshore Regulated
Benchmark
Influence
Add brokers
Comparison
Quantity 50
Exposure
Score
Regulatory Index8.19
Business Index8.27
Risk Management Index0.00
Software Index9.56
License Index8.19
Single Core
1G
40G
Danger
More
Company Name
Valutrades Limited
Company Abbreviation
Valutrades
Platform registered country and region
United Kingdom
Company website
X
YouTube
Company summary
Pyramid scheme complaint
Expose
Serious slippage. Do not address it or compensate.
On December 8, the opening price was 1.05771, and it slipped to 1.06307 in early trading, slipping 536 micro points, maliciously close my order!
The spread was adjusted very high early in the morning, obviously there was no fluctuation, and it kept jumping, sweeping positions. The following is a comparison of Jinshi and Valu's data, the difference is too big, I am furious.
I email them later to negotiate. Without my knowledge, they restarted the order when the market was the most unfavorable to me, and then liquidated again. If it is really possible to operate like this, wjy T+0 is needed, and the platform will automatically close the position at a loss, and the customer is not allowed to close the position.
The withdrawal page shows that the minimum is $50 USD, and the email shows that it is $501 USD
On Dec. 26, this platform cannot trade or update data, resulting in a huge loss. The data is from last Friday. All other platforms are fine. It is not my device problem.
After using the platform for two years, what should come will still come. It has been a month since the withdrawal and the account has not arrived. The customer service has always said that it is a problem with the payment provider, and the money cannot be returned.
After the transaction slippage at 0:00 on 9.29 resulted in a loss of US$1,100, the other party admitted the problem and cashed out the compensation; on 10.5th, another transaction slippage occurred at 0:00, resulting in a total loss of US$2,542 in 4 orders, and the other party has not agreed to compensation. Please help to mediate the claim ! !
My real experience, slippage 289 points! The slippage is too serious, it is acceptable within 50 points.
I deposit for margin. Who knows that the provider delay the arrival of my deposit, resulting liquidation and loss of 1490 dollars. I had urged them many times, but not working.
Last Friday, the long position at 3346, opened high at 3394 early this morning. It should have taken profit, but stopped at 3333, the market never even reached 3333, slipped 60 US dollars. This is definitely a scam platform, everyone quickly withdraw and change platforms.
On November 23, 2022, at 9:30 p.m., four orders in my account 30044975 and account 30049896 were executed at prices that were not there, resulting in a liquidation of the account. Order numbers: 13956853, 13957214, 13956854, 13957215. The gold transaction prices are 1756.33 and 1756.02. The current highest price of gold on this platform is 1751.71, and there is no price of 1756 at all. Other platforms show that the highest price of gold at 21:30 is only around 1740, and the price of 1751 has never been reached. Please customer service help me claim!
As shown in the picture, the slippage is 461 pips, which is far beyond the stop loss price. Such a large amount of slippage is unacceptable!
I had a short order at 3345, set take profit at 3305. On Monday, there was a gap down to 3275, but the platform closed my position at 3327. This is outrageous. When it comes to stop loss, they always favor maximum loss.
At 7:13 on February 19, 2024, the lowest point of gold was 1973.87. Refer to the lowest point of the regular platform in 2011. For my 2006.29 short order, the profit stop was set at 2006, there was no stop loss, and there was no manual operation. There was no take-profit and sufficient margin, but my position was closed on 2018.72.
I deposited through cryptocurrency. Their deposit page didn't specify which network channel to use; it only provided a QR code and an account number. I made the payment using the QR code. They refused to deposit or refund my money, claiming they haven't integrated that network. I consulted the customer service of OuYi, they informed me that such funds would still reach the other party's account albeit without transaction notifications. Based on the feedback email at that time, the recipient did receive it, but later denied it. This is simply outrageous.
Valutrades Review Summary | |
Founded | 2012 |
Registered Country/Region | United Kingdom & Seychelles |
Regulation | FCA and FSA |
Market Instruments | Forex, Commodities, Indices, Shares, Gold, Silver |
Demo Account | ✔ |
Leverage | Up to 1:500 |
Spread | Starting from 0.0 pips |
Trading Platform | MT4, MT5, Valutrades trading app |
Min Deposit | No minimum deposit required |
Customer Support | Phone: +44 (0) 20 3141 0888 (UK) / +(248) 4346849 (Seychelles) |
Email: support@valutrades.com / support@valutrades.sc | |
24/7 Online Chat: ✔ | |
Physical Address: 51 Eastcheap, London, EC3M 1JP, UK / Unit B, F28 Eden Plaza, Seychelles |
Regulated by the FCA in the UK and the FSA in Seychelles, Valutrades is a worldwide broker with access to forex, commodities, indices, and shares trading that supports MetaTrader 4 and 5 with leverage up to 1:500. The broker provides zero-commission trading with raw spreads starting from 0.0 pips and no minimum deposit requirement.
Pros | Cons |
FCA & FSA regulated | Limited services outside of UK and Seychelles |
MT4 & MT5 platforms available | No specific information about funding methods |
No minimum deposit required | |
High leverage up to 1:500 |
Valutrades is a legitimate broker regulated by FCA in the UK and the FSA in Seychelles.
Regulatory Body | Financial Conduct Authority (FCA) | Seychelles Financial Services Authority (FSA) |
Current Status | Regulated | Offshore Regulated |
License Type | Market Making (MM) | Retail Forex License |
License No. | 586541 | SD028 |
Licensed Institution | Valutrades Limited | Valutrades (Seychelles) Limited |
Valutrades offers a many financial instruments, including forex, commodities, indices, and shares.
Tradable Instruments | Supported |
Forex | ✔ |
Commodities | ✔ |
Indices | ✔ |
Shares | ✔ |
Cryptocurrencies | ❌ |
ETFs | ❌ |
Valutrades offers two account types: Standard and ECN. No minimum deposit is required.
Account Type | Transaction Size | Spread | Commission | Leverage | Platform |
Standard | From 0.01 Lot | From 0.2 pips | $0 | Up to 1:500 | MT4, MT5 |
ECN | From 0.01 Lot | From 0.0 pips | $6 per lot | Up to 1:500 | MT4, MT5 |
Valutrades provides leverage up to 1:500.
Valutrades offers competitive trading fees, with raw spreads starting from 0.0 pips and no commissions on Standard accounts. Spreads are from 0 pip(ECN) and 0.2 pips(Standards).
Spread | From 0.0 pips (ECN), 0.2 pips (Standard) |
Commission | $0 (Standard), $6 per lot (ECN) |
Valutrades supports MT4, MT5 and unique Valutrades App suitable for different types of traders.
Trading Platform | Supported | Available Devices | Suitable for |
MetaTrader 4 | ✔ | Windows, Mac, iOS, Android | Beginners and experts |
MetaTrader 5 | ✔ | Windows, Mac, iOS, Android | Advanced traders |
Valutrades App | ✔ | Android | Mobile users |
Valutrades does not charge deposit or withdrawal fees. The broker requires no minimum deposit, allowing flexible funding options.However, it doesn't mention the specific funding methods. Meanwhile, it doesn't accept third-part deposits.
More
User comment
15
CommentsWrite a review