Score

5.10 /10
Average

Monex Europe

United Kingdom

5-10 years

Regulated in United Kingdom

Payment License

Suspicious Overrun

High potential risk

C

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Score

Regulatory Index6.32

Business Index7.29

Risk Management Index0.00

Software Index5.69

License Index5.50

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Broker Information

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Company Name

Monex Europe Ltd

Company Abbreviation

Monex Europe

Platform registered country and region

United Kingdom

Company website

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Company summary

Pyramid scheme complaint

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WikiFX Risk Alerts 2
Previous Detection : 2024-11-17
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!
  • This broker exceeds the business scope regulated by United Kingdom FCA(license number: 463951)Payment services Non-Forex License. Please be aware of the risk!

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Monex Europe · Company summary
Aspect Information
Registered Country/Area United Kingdom
Founded Year 5-10 years
Company Name Monex Europe Ltd
Regulation Regulated in the United Kingdom (FCA)
Minimum Deposit Not specified
Maximum Leverage Not specified
Spreads Not specified
Trading Platforms No trading software mentioned
Tradable Assets Foreign exchange (60+ currencies)
Account Types Private Individual, Business
Demo Account Not mentioned
Customer Support Phone: +44 20 3650 6300 (English), Phone: +34 91 143 00 20 (Spanish), Email: support@monexpay.com, atencionalcliente@monexeurope.com
Payment Methods Not specified
Educational Tools Insights, News & Analysis, Press Room

Overview of Monex Europe

Monex Europe Limited is a regulated financial institution operating in the United Kingdom. It is licensed by the Financial Conduct Authority (FCA) with license number 463951. The company holds a Payment License, which allows it to provide payment services. Monex Europe has been regulated by the FCA since May 22, 2018. It is important to note that there have been some negative field survey reviews regarding this broker, indicating a potential risk and the possibility of scams.

Monex Europe offers a range of financial services and solutions to investors and businesses. Their offerings include commercial FX products, structured FX products, global payments, and technology solutions. These services cater to the needs of businesses looking to manage cash flow, mitigate foreign exchange risks, streamline international payments, and outsource payment processes. However, it should be noted that Monex Europe does not have a trading software, which may be a limitation for some traders.

Monex Europe serves a diverse client base, including large public and private companies, small and medium-sized enterprises (SMEs), and financial institutions. They provide customer support through a team of experienced FX specialists, with local support available in each region of operation. However, negative reviews have been reported regarding difficulties in fund withdrawals and unresponsiveness of sales staff.

basic-info

Pros and Cons

Monex Europe is a regulated financial institution operating in the United Kingdom, offering a range of financial services and solutions. Some of the notable pros include being a regulated financial institution and holding a Payment License from the Financial Conduct Authority (FCA). Monex Europe also offers a variety of financial services, including streamlining FX payments through an integrated online payment platform and providing technology solutions for domestic and international payment processes. Additionally, they provide proactive analysis and insights into the currency market. However, it is important to be aware of negative field survey reviews indicating potential risks associated with the company. Another consideration is the lack of a trading software, which should be taken into account.

Pros Cons
Regulated financial institution Negative field survey reviews indicating potential risks
Holds a Payment License from the FCA Lack of a trading software
Offers a range of financial services and solutions
Provides proactive and timely analysis and insights into the currency market
Streamlines FX payments through an integrated online payment platform
Offers technology solutions for domestic and international payment processes

Is Monex Europe Legit?

Monex Europe Limited is a regulated financial institution operating in the United Kingdom. It is licensed by the Financial Conduct Authority (FCA) with license number 463951. The company holds a Payment License, which allows it to provide payment services. The regulatory oversight ensures that Monex Europe operates within the legal framework set by the FCA.

Monex Europe Limited has been regulated by the FCA since May 22, 2018. The company's address is located at 1 Bartholomew Lane, London EC2N 2AX, United Kingdom. They can be contacted at +44 2036506300 or through their email address regulation@monexeurope.com.

It is important to note that there have been some negative field survey reviews regarding this broker, indicating a potential risk and the possibility of scams. Additionally, it appears that Monex Europe Limited does not have a trading software, which should be taken into consideration.

regulation

Products and Services

Monex Europe offers a range of financial services and solutions to investors and businesses. Here is a breakdown of the key offerings:

1. Commercial FX Products: Monex Europe provides foreign exchange solutions to help businesses manage cash flow and mitigate foreign exchange risks. They offer spot FX trades, which involve straightforward currency exchange at real-time rates. These services support transactions in over 60 different currencies.

2. Structured FX Products: Monex Europe Markets Limited offers FX derivative investment products exclusively to professional clients. These structured FX products are designed to meet the specific needs of investors and are available on either an advised or execution-only basis.

3. Global Payments: Monex Pay is an integrated online payment platform that facilitates international payments. It streamlines FX payments, allowing corporate clients to increase operational efficiency and cost savings. The platform supports individual and bulk payments in over 60 different currencies, making it easier for businesses to pay overseas suppliers, manage global payroll, and conduct multi-currency transactions.

4. Technology Solutions: Monex Europe provides technology solutions that allow businesses to outsource domestic and international payment processes through their online platform. The Monex API (Application Programming Interface) enables clients to integrate currency exchange and payment services into their existing systems. It offers unlimited access to the foreign exchange market, supports over 60 currencies, and provides risk management controls. Monex also offers client and developer support, including technical assistance and resources for integration.

products
Pros Cons
Supports transactions in over 60 different currencies Some products are only available to professional clients
Offers spot FX trades, which involve currency exchange at real-time rates The Monex API is not as user-friendly as some other APIs
Makes it easier for businesses to pay overseas suppliers, manage global payroll, and conduct multi-currency transactions Monex Europe does not offer as many financial products as some other providers
FX payments, allowing corporate clients to increase operational efficiency and cost savings Monex Europe's technology solutions are not as widely used as some other providers' solutions

Account Types

Private Individual: A private individual is an individual person who is seeking financial services and account options. It is important to note that private accounts may not be available for individuals residing in EU27 countries.

Business: The business account category includes various entities such as corporations, partnerships, and sole traders. These accounts cater to the financial needs of businesses and provide specific features and services tailored to their requirements.

How to Open an Account?

Opening an account with Monex Europe involves the following steps:

  1. Visit the Monex Europe website and click on the “Sign Up” button.

open-account

2. Fill out the secure online application form, providing your personal information such as position, email, and phone number.

open-account

3. Select the type of account you need: private individual or business.

open-account

4. Enter your nationality and date of birth to comply with regulations.

open-account

5. Provide your home address, either by searching using a UK postcode or entering it manually.

open-account

6. Indicate your trading intentions, including the services you're interested in, payment frequency, and approximate annual exchange amounts.

open-account

7. Upload a high-resolution copy of your passport, ID card, or driving license as an identity document.

open-account

8. Review and sign the Client Trading Agreement, which outlines the terms and conditions.

9. Submit your application, which will be reviewed by Monex Europe's Compliance team.

open-account

Insights

News & Analysis: This section provides proactive and timely analysis and insights into the currency market. It offers various subscription options, including daily morning reports, in-depth analysis, week-ahead outlooks, and forecasts. The recent articles highlight significant events in the financial world, such as central banks shocking markets with bold moves and the Bank of England's response to inflation concerns. The analysis focuses on key economic indicators, central bank decisions, and market trends to provide valuable information to clients.

insight

Press Room: The Press Room section of Monex Europe's website features company news, press releases, and media coverage involving their industry-leading FX analysts. The articles cover a range of topics, including profiles of women working at Monex, their achievements, and contributions to the finance industry. The series showcases individuals like Alisha Dhume, Elena Bernardo, and Jade Nelson, highlighting their roles and experiences within the company. Additionally, the section includes news about Monex Europe's recognition and expansion, such as being featured in PEI's Operational Excellence 2022 Special Report and strengthening their leadership team through key appointments. These articles helps promote the company's accomplishments and share insights from their experts.

Pros Cons
Provides proactive and timely analysis and insights into the currency market Some of the analysis is focused on specific events or markets, which may not be relevant to all users
Offers various subscription options to suit different needs The analysis can be technical and may not be easy to understand for everyone
Highlights significant events in the financial world The analysis is not always objective and may reflect the views of Monex Europe
Focuses on key economic indicators, central bank decisions, and market trends The analysis does not cover all aspects of the currency market

Client Base

Monex Europe serves a diverse range of clients from across the globe, including large public and private companies, small and medium-sized enterprises (SMEs), and financial institutions. Their client base represents a wide array of sectors, reflecting the company's ability to cater to different industries and meet their specific financial needs. By providing services to such a diverse clientele, Monex Europe demonstrates its capacity to adapt and serve the varying requirements of clients operating in different sectors and markets.

Customer Support

The customer support offered by Monex Europe is provided by a team of experienced FX specialists who extend assistance to clients worldwide. They have established local support in each region of operation. General inquiries can be directed to the company via telephone at +44 (0) 203 650 6300 or email at info@monexeurope.com. Sales-related queries can be addressed by contacting +44 (0) 203 650 6310 or sales@monexeurope.com. For dealing inquiries, clients may reach out to +44 (0) 203 650 6320 or dealers@monexeurope.com. Settlement-related matters can be discussed by contacting +44 (0) 203 650 6330 or settlements@monexeurope.com. Support for Monex Pay can be obtained by calling +44 (0) 203 650 6400 or emailing support@monexpay.com.

Monex Europe has specific contact information available for different locations. For inquiries regarding their Luxembourg office, individuals can call +352 20 301 853 or email enquiries@monexeurope.eu. The Netherlands office can be reached at +31 (0)20 808 1660 or nederland@monexeurope.com. Clients with questions related to their operations in Spain may contact +34 91 143 00 20 or atencionalcliente@monexeurope.com. The Canada office can be reached at +1 647 943 1680, while the Singapore office can be contacted at +65 6914 0850 or info@monfx.com. For inquiries concerning the Mexico office, individuals can call +55 5231 4500.

Further information about Monex Europe and its services can be found on their website at www.monexeurope.eu (for European locations), www.monexcanada.com (for Canada), www.monfx.com (for Singapore), and www.monexsab.com (for Mexico).

customer-support

Reviews

Some customers have expressed their dissatisfaction with Monex Europe on WikiFX. One reviewer complained about being unable to withdraw funds, while another stated that they had a negative experience with the company and vowed never to deal with them again. One customer specifically mentioned difficulties in selling their gold due to unresponsive sales staff. Overall, these reviews indicate a negative sentiment towards Monex Europe's services.

reviews

Conclusion

In conclusion, Monex Europe Limited is a regulated financial institution operating in the United Kingdom, licensed by the Financial Conduct Authority (FCA). The company offers a range of financial services, including commercial FX products, structured FX products, global payments, and technology solutions. However, there are some disadvantages to consider. Field survey reviews indicate a potential risk and the possibility of scams associated with this broker. Additionally, it appears that Monex Europe Limited does not have a trading software, which may be a limitation for some users. It is important to conduct thorough research and exercise caution when considering their services.

FAQs

Q: Is Monex Europe a legitimate company?

A: Yes, Monex Europe Limited is a regulated financial institution operating in the United Kingdom. It is licensed by the Financial Conduct Authority (FCA) with license number 463951.

Q: What services does Monex Europe offer?

A: Monex Europe offers commercial FX products, structured FX products, global payments, and technology solutions to investors and businesses.

Q: How can I open an account with Monex Europe?

A: To open an account with Monex Europe, visit their website and complete the secure online application form, providing the required information and documents.

Q: What is Monex Europe's customer support contact information?

A: You can contact Monex Europe's customer support team via telephone, email, or specific contact information based on your location. Details can be found on their website.

Q: Are there any negative reviews about Monex Europe?

A: Yes, there have been negative reviews on WikiFX indicating customer dissatisfaction with Monex Europe's services.

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FX1042023725
more than one year
Their customer support service is very bad. Responses are so slow, it often takes hours, sometimes days, to get feedback from them.
Their customer support service is very bad. Responses are so slow, it often takes hours, sometimes days, to get feedback from them.
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2022-11-23 16:49
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鸣来乒乓球俱乐部薛浩毅
more than one year
Not a pleasant trading experience with this platform… spreads not tight, terrible customer support made your trading process more troublesome. I have nothing to say, just one piece of advice: move away, never trading with it.
Not a pleasant trading experience with this platform… spreads not tight, terrible customer support made your trading process more troublesome. I have nothing to say, just one piece of advice: move away, never trading with it.
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2022-11-23 13:50
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