Home -
PU Prime -

Score

7.26 /10
Good

PU Prime

Seychelles

5-10 years

Regulated in Australia

Market Making(MM)

MT5 Full License

Regional Brokers

Suspicious Overrun

High potential risk

Offshore Regulated

https://www.puprime.com

Benchmark

A

Influence

A

Add brokers

Comparison

Quantity 16

Exposure

Open Account
Website

Score

Regulatory Index8.33

Business Index7.00

Risk Management Index0.00

Software Index9.99

License Index8.08

The WikiFX Score of this broker is reduced because of too many complaints!
Open Account
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Regulatory disclosure

More

Danger

FR AMF
2024-11-08
Blacklists of unauthorized companies and websites: Forex, binary options, miscellaneous goods, crypto-assets derivatives, usurpations
PU Prime

Danger

FR AMF
2022-10-17
Blacklists of unauthorized companies and websites: Forex
PU Prime
24CRYPTO FOREX TRADING
Virtus Capital
T4Trade
VESTAPROS
Cryptoneyx

Warning

FR AMF
2022-10-17
Authority blacklists and alerts
PU Prime

Broker Information

More

Company Name

PU Prime Ltd

Company Abbreviation

PU Prime

Platform registered country and region

Seychelles

Company website

X

Facebook

Instagram

YouTube

Linkedin

Company summary

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

WikiFX Risk Alerts 5
Previous Detection : 2025-02-28
  • The number of the complaints received by WikiFX have reached 14 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 2. Please be aware of the risk and the potential scam!

WikiFX Survey

Danger

PU Prime

Cyprus

WikiFX Verification

PU Prime · Benchmark
Average transaction speed(ms)
619.6
The highest transaction speed(ms)
78 Great
The highest speed of opening positions(ms)
78 Great
The highest speed of closing position(ms)
235
The lowest speed of opening positions(ms)
1969
The lowest speed of closing position(ms)
1869
Ranking： 71 / 119
Test user 207
Transactions 141,398
Ocuppied margin $5,000,370 USD
Data Source WikiFX Data provide
Updated: 2025-02-27 01:02:00

Exposure

16 pieces of exposure in total
Pyramid scheme complaint
Expose
Unable to Withdraw

Scam

Bad broker. Unable to withdraw.

2021-06-09 13:37
Unable to Withdraw

Unable to withdraw

Don’t allow withdrawal. The customer service keeps shrinking their responsibilities. Even the principal can not be withdrawn

2021-06-09 13:34
Scam

Manipulating prices to deceive investors

At 8:30 pm on August 4, 2023, when the United States released data, it took advantage of the violent market fluctuations to manipulate the actual price of the product. See the screenshot for details.

2023-08-06 22:46
Unable to Withdraw

Limit transactions and cannot withdraw

I have been trading on the platform for more than half a year, and everything has been normal. Later, when I made a profit, the platform restricted me from trading. Rather than withdrawing. I would like to ask if the platform is like this? Only make customers lose money. Is it illegal for customers to make money? Everyone should be careful when trading at this platform. Losing money is a normal transaction, and making a profit is illegal.

2022-07-18 13:02
Scam

The fraud broker doesn’t allow withdrawals!

Customer service makes withdrawals more difficult! Do not invest here

2021-06-09 13:40
Unable to Withdraw

Return money

Account 751119. Return my money. You have to have a decent reason to be a bandit. Don't you feel shame when you say management fees?

2023-03-25 10:32
Resolved

Scam

Forex platform: Pacific Union Abbreviation: Pacific Account Manager: Chris Soon Full name: Soon Kok Wai Phone: +60 18-290 9613 He cheated me and took my deposit of $1000 away. I wanted to withdraw but he rejected and asked me to deposit more money. He said he worked at large platforms. Please stay away from him.

2021-09-03 10:04
Scam

Withdrawal deducts 20 dollars for handling fee

I do not want to trade at this small platform anymore. The withdrawal of 93 dollars deducts 20 dollar handling fees. It can only contact via email. I ask the customer serivce and it said that they have hint that withdrawal for less than 100 dollars has a 20 dollars handling fee. I check on the website and there is only small line for the hint. I can only blame myself for careless. I admit it. I ask other platform and they only charge 3 dollars at most. I remind everyone to stay away from this kind of small platform.

2022-04-16 22:24
Scam

Charge nonsense management fee

Robbery, it’s the first time I heard that there will be an account management fee of more than 500 US dollars

2023-03-25 00:52
Resolved

My withdrawal from PU Prime on June 13 has not arrived.

My withdrawal from PU Prime on June 13 has not arrived. They say that they already made the transfer, but I have not received it. They do not explain anything.

2022-06-16 11:58
Unable to Withdraw

Profit is not given

My account number is 658445 and I have made a deposit transaction in Pacific. Now I can only withdraw the principal and there is an email to notify me of account termination and blocked my account. I can’t log in on the backstage, and I can’t place orders. It was a normal transaction, and I didn't reply to the email. I can only complain here. Please look at attached picture and stay away from this platform.

2022-01-07 10:39
Unable to Withdraw

Pacific Union does not pay the commission

I had traded for over two months and it did not have any problem before. Later, it deceives me to say that I traded illegally. Have you ever seen illegal trades where the account lost money? Then, they ask me to sign an agreement, saying that the cooperation will be terminated, the commission will be deducted, and the client in my name will lose money to you, and you will deduct my commission? There is still a problem with you losing money, and you still don't pay me a commission. It's too unreasonable and too dark! Looking for customer service to find sales anyway, it's too dark

2022-01-20 10:35
Unable to Withdraw

Unable to withdraw

Fraud platform. It is able to trade but cannot withdraw. It cannot withdraw even 1000 dollars. What kind of platform it is.

2022-04-22 23:19
Others

Withdrawal Issue

The withdrawal wasn’t up to $100 yet deducted $20. This is the first time that I met such issue. There are severe slippages and slow executions in this platform.

2020-09-16 14:01
Unable to Withdraw

Profit is not given

My account number is 658445, and I have made a to trade in Pacific. Now I can only withdraw the principal after I make a profit. There is an email to notify me of account termination and blocked my account. I can’t log in on the backstage, and I can’t place order. It was a normal transaction, and I didn't reply to the email. I can only complain here. Please take a look at attached pictures and stay away from this platform.

2022-01-07 10:39
Unable to Withdraw

Maliciou detain customer's money and do not withdraw.

My trading account number is 693141. I opened an account in February and traded until June. I made a deposit with UnionPay. On June 13, I was rejected for withdrawing money with cryptocurrency. Then I could not submit a withdrawal application when I used UnionPay to withdraw money. The reason, contact the customer service, the customer service asked me to contact the customer manager, the customer manager sent me an email and only replied that I have a violation, and I have to deduct the profit before I can withdraw the money (the money is with you, if you think that the violation is a violation, I accept it), but They don't have anyone contact me now, they don't mention my list of violations, they don't reply to emails or emails, and they unbind my UnionPay card yesterday, thinking that my UnionPay card has expired (the UnionPay card needs to be bound to apply for withdrawal of gold) card), the account still cannot apply for withdrawal

2022-06-21 11:28
    Sources
    Data Source WikiFX Data provide
    Updated: 2025-02-28
    PU Prime · Company summary
    Broker Name PU Prime
    Registered CountryAustralia
    Founded in2016
    RegulationRegulated by ASIC, FSA, and FSCA
    Market InstrumentsForex, Indices, Metals, Commodities, Shares, Cryptocurrencies, ETFs, and Bonds
    Account TypesStandard, ECN, Cent and Prime
    Demo AccountYes ($100,000 virtual capital)
    Maximum Leverage1:1000
    Trading PlatformMT4, MT5, WebTrader, or the PU Prime App
    Minimum Deposit$20
    Deposit & Withdrawal MethodBank Transfer, MasterCard, VISA, Neteller, Skrill, BTC/USDT, AliPay, FasaPAY, UnionPay
    Negative balance protectionYes

    PU Prime Information

    PU Prime is a forex and CFD broker that was founded in 2016 and is based in Australia, offering popular instruments, including Forex, Indices, Commodities, Cryptocurrencies, Metals, Shares, Bonds, ETFs. PU Prime provides five different account types including Cent, Standard, Prime, ECN, Islamic, with each account offering different features and benefits such as minimum deposit requirements, spreads, and leverage. Leverage offered by PU Prime ranges from 1:500 to 1:1000. The minimum deposit required to open an cent account with PU Prime is $20.

    Regard trading software, PU Prime offers both the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms to its clients, known for its user-friendly interface and advanced trading tools.

    PU Prime Information

    Is PU Prime Legit?

    PU Prime is regulated by multiple authorities across different jurisdictions. It is regulated by the Australia Securities & Investment Commission (ASIC) with a Market Making license, by the Seychelles Financial Services Authority (FSA) with a Retail Forex license, and holds general registration with the Financial Sector Conduct Authority (FSCA) in South Africa.

    Regulatory AgencyCurrent StatusLicense TypeRegulated ByLicense No.
    Australia Securities & Investment CommissionRegulatedMarket Making (MM)Australia000410681
    The Seychelles Financial Services AuthorityOffshore RegulatedRetail Forex LicenseSeychellesSD050
    Financial Sector Conduct AuthorityGeneral RegistrationFinancial Service CorporateSouth Africa52218
    Is PU Prime Legit?
    Is PU Prime Legit?
    regulation

    Pros and Cons

    ProsCons
    • Regulated by FSA, ASIC and FSCA
    • Limited range of trading instruments
    • Multiple account types
    • No 24/7 customer support
    • Negative balance protection
    • No proprietary trading platform
    • Low minimum deposit
    • Limited bonuses and promotions
    • High leverage up to 1:1000
    • MetaTrader 4 & 5 supported
    • Mobile trading available
    • Wide selection of payment methods

    Market Intruments

    PU Prime offers some popular instruments, including popular currency pairs like EUR/USD, GBP/USD, and USD/JPY, as well as minor and exotic pairs.

    In addition to forex, PU Prime also provides access to a variety of indices, such as the S&P 500, FTSE 100, and NASDAQ, allowing traders to diversify their portfolios and take advantage of global market movements. Commodity trading is also available with PU Prime, featuring popular options such as gold, silver, crude oil, and natural gas.

    Cryptocurrency enthusiasts can trade popular digital assets such as Bitcoin, Ethereum, Litecoin, and Ripple. PU Prime also offers metal trading, allowing clients to trade silver and gold, as well as stock trading, including a variety of shares from top companies such as Amazon, Apple, and Microsoft.

    Furthermore, PU Prime provides bond trading and access to exchange-traded funds (ETFs) to offer even more investment opportunities.

    Trading ProductAvailable
    Forex✅
    Metals✅
    Indices✅
    Commodities✅
    Shares✅
    ETFs✅
    Bonds✅

    Account Types

    As for trading accounts, four options are available: Cent, Standard, Prime, and ECN.

    All account types offer high leverage (up to 1000x), support MT4/MT5 platforms, and mobile apps, with most available as Islamic accounts. The Standard and Cent accounts are suitable for beginners and low-risk traders, with low minimum deposits and no commission fees. The Prime and ECN accounts cater to high-frequency traders, offering lower spreads and faster execution but requiring higher minimum deposits and charging commissions. The ECN account provides quotes directly from tier-1 liquidity providers but does not support Islamic accounts.

    Account TypeStandard AccountPrime AccountECN AccountCent Account
    Minimum Deposit$50$1,000$10,000$20
    SpreadsFrom 1.3 pipsFrom 0.0 pipsFrom 0.0 pipsFrom 1.3 pips
    CommissionNo$3.5 per side/lot$1 per side/lotNo
    LeverageUp to 1000Up to 1000Up to 1000Up to 1000
    Min. Trade Size0.01 lots0.01 lots0.01 lots0.01 lots
    Conditions Apply ToAll ProductsForex, Spot Metals, Crude Oil, IndicesForex, Spot Metals, Crude Oil, IndicesAll Products
    Base CurrenciesUSD, GBP, CAD, AUD, EUR, SGD, NZD, HKD, JPYUSD, GBP, CAD, AUD, EUR, SGD, NZD, HKD, JPYUSD, GBP, CAD, AUD, EUR, SGD, NZD, HKD, JPYUSD
    PlatformsMT4/MT5, WebTrader, Mobile AppMT4/MT5, WebTrader, Mobile AppMT4/MT5, WebTrader, Mobile AppMT4/MT5, WebTrader, Mobile App
    Available as Islamic Account?YesYesNoYes

    Fees

    PU Prime offers different fees based on account types (Standard, Prime, ECN).

    For Forex trading, spreads range from 1.6 pips for Standard accounts to 0.2 pips for Prime accounts.

    Commission fees are applied for Prime and ECN accounts, while Standard accounts have no commission.

    Swaps vary by product, with positive or negative charges depending on the position (long or short).

    Example：

    • AUDUSD (Australian Dollar vs US Dollar)
      • Spread: 1.6 pips (Standard), 0.2 pips (Prime), 1 pip (ECN)
      • Commission: None for Standard, commission rates are applied for Prime and ECN accounts.
      • Swap (Long/Short): -0.81 (Long), -0.15 (Short)
      • Max Leverage: 1000
      • Fees
    Fee TypeDetails
    Account Opening or MaintenanceNone
    DepositsNo handling fees, but some methods may incur charges.
    WithdrawalsFirst withdrawal via bank transfer is free; others incur a $20 fee (or equivalent).
    RolloverRollover fees apply on futures, credited back to maintain neutral position.
    Administration FeeIslamic accounts incur a variable administration fee.
    Dividend AdjustmentsShort positions on dividend stocks incur the dividend charge.

    Trading Platform

    PU Prime offers two choices of the most popular trading platforms in the industry: MT4 and MT5. Both platforms are available for desktop and mobile devices and come with advanced charting tools, technical indicators, and a wide range of customization options. Traders can also use Expert Advisors (EAs) and algorithmic trading strategies through these platforms. PU Prime also provides PU Prime App and Web Trader.

    Trading Platform

    Deposit & Withdrawal

    PU Prime offers over 10 deposit and withdrawal methods to its clients. The available methods include bank wire transfer, credit/debit cards (Visa and Mastercard), electronic payment systems (Skrill, Neteller, Fasapay, Sticpay, Bitwallet, America Express, VLoad, AstroPay, and more), and local payment methods. PU Prime does not charge any deposit fees, and the minimum deposit amount varies depending on the account type, starting from $10 for the Cent account.

    Withdrawals are typically processed within 24 hours, and there are no withdrawal fees for most of the methods. However, some third-party payment providers may charge a fee, which will be deducted from the client's account balance. PU Prime requires clients to withdraw funds using the same payment method that was used for depositing, up to the deposited amount. If the withdrawal amount exceeds the deposited amount, clients can choose a different withdrawal method.

    deposit-withdrawal

    PU Prime Copy Trading

    PU Prime's copy trading feature, facilitated through the PU Social app, can enhance the trading experience, especially for those new to the financial markets.

    By using PU Social, users can easily select and follow master traders. This allows them to replicate the trading strategies and results of seasoned professionals directly in their own accounts. Simply choose a professional trader within the app, and start copying their trades to begin seeing similar results in your own trading activities.

    This feature not only simplifies the learning curve but also provides a practical way to potentially increase trading success by leveraging the expertise of experienced traders.

    PU Prime's Copy Trading

    Customer Support

    PU Prime provides customer support through multiple channels, including phone, email, and live chat. The customer support team is available 24/5, from Monday to Friday. They are responsive and knowledgeable, and can assist with various account-related inquiries such as account opening, funding, and technical issues with the trading platform. In addition, the broker has a comprehensive FAQ section on its website that covers a wide range of topics, including account types, trading instruments, trading platforms, funding, and more.

    customer-support

    Conclusion

    PU Prime is a well-regulated Australian broker that offers a wide range of trading instruments, competitive spreads, and multiple account types to satisfy the needs of different traders. The broker's MetaTrader 4 and 5 platforms are user-friendly and customizable, and the availability of Autochartist is a valuable addition to technical analysis.

    However, the minimum deposit required to open some account with PU Prime is relatively high, and the broker's non-trading fees can be quite steep. Additionally, the broker does not offer any bonuses or promotions to its clients, which may be a disadvantage for traders looking for incentives to trade.

    BrokerFounded YearRegulationMinimum DepositSpreads and CommissionsInstrumentsTrading PlatformsFunding Methods
    PU Prime2016FSA$20Variable spreads from 0.0 pipsForex, Indices, Commodities, Cryptocurrencies, Metals, Shares, Bonds, ETFsMT4, MT5Bank wire, Credit/debit card, Skrill, Neteller, Fasapay, Sticpay, Bitwallet, America Express, VLoad, AstroPay, and more
    AvaTrade2006ASIC, Central Bank of Ireland, FSCA, FSA, FSC, BVIFSC$100Variable spreads from 0.9 pipsForex, Indices, Commodities, Cryptocurrencies, Stocks, ETFs, BondsMT4, MT5, AvaTradeGO, AvaOptionsCredit/debit card, Bank transfer, PayPal, Skrill, Neteller, WebMoney
    XM2009ASIC, CySEC, IFSC$5Variable spreads from 0.0 pipsForex, Indices, Commodities, Cryptocurrencies, Metals, Stocks, EnergiesMT4, MT5Credit/debit card, Bank wire transfer, Skrill, Neteller, WebMoney, and more
    Pepperstone2010ASIC, FCA, DFSA, SCB$200Variable spreads from 0.0 pipsForex, Indices, Commodities, Cryptocurrencies, StocksMT4, MT5, cTraderCredit/debit card, PayPal, POLi, Bank transfer, Neteller, Skrill
    IG1974ASIC, FCA$0Variable spreads from 0.6 pipsForex, Indices, Commodities, Cryptocurrencies, Stocks, BondsMT4, IG Web Platform, L2 Dealer, ProRealTime, APIsCredit/debit card, Bank transfer, PayPal, BPAY

    FAQs

    What tradable instruments does PU Prime offer?

    PU Prime offers access to popular trading instruments, including forex, indices, commodities, cryptocurrencies, metals, shares, bonds, and ETFs.

    What trading platforms are available at PU Prime?

    PU Prime offers both the MT4 and MT5 trading platforms.

    What is Autochartist and does PU Prime offer it?

    Autochartist is a tool that helps traders analyze market data and identify potential trading opportunities. PU Prime offers Autochartist to its clients.

    Is PU Prime good for beginners?

    Yes, Pu Prime is a solid choice for beginners, as it is a strictly regulated broker that allows low-budget trading, and it also offers both MT4 and MT5 and solid educational contents.

    Risk Warning

    Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors.

    News

    NewsUltimate Lucky Draw – Win Big While You Trade!

    Celebrate Saint Patrick‘s season with PU Prime’s Ultimate Lucky Draw promotion and stand a chance to win exciting prizes, including an iPhone 16 Pro Max, iPad Pro, AirPods Max, and bi-weekly cash rewa

    WikiFX
    2025-02-28 16:42
    Ultimate Lucky Draw – Win Big While You Trade!

    NewsDollar Jump on Trump’s Tariff Policy

    ● President Trump announced the planned tariff on Canada and Mexico to take effect on 4th March. ● Wall Street faced massive selling down in the last session after Trumps tariff remark. ● All eyes are

    WikiFX
    2025-02-28 13:23
    Dollar Jump on Trump’s Tariff Policy

    NewsWill NFP Stir the Pot Next Week?

    Monday, 3 March 2025, 17:00US ISM Manufacturing PMI (Feb) The latest US ISM Manufacturing PMI, released in February 2025, rose to 50.9 for January, marking the first expansion in 26 months. The expans

    WikiFX
    2025-02-28 11:23
    Will NFP Stir the Pot Next Week?

    ExposureA FAKE BROKER BLAMES THE VICTIM

    A User from Pakistan filed a complaint against PU Prime recently, accusing the broker of “it is a Scammer and eating funds from clients' accounts very easily and openly.”

    WikiFX
    2024-04-01 18:30
    A FAKE BROKER BLAMES THE VICTIM
    About More

    User Reviews

    More

    User comment

    31

    Comments

    Write a review

    FX1505787300
    3-6months
    On 04.09.2024, I funded my Pu Prime account number 1765093 with 2990 dollars. I bought 3 lots of xauusd sell transactions in the form of 1-1-1 lots. And at the same time, I participated in the bonus campaign on this account. I received a bonus of $898. My transactions went negative by at most 2000 USD and returned from there. I made a profit of $3299 and closed my trades. Later, when I requested a withdrawal request, I was rejected many times by the risk department. I opened a new trading account with number 1767345, canceled my bonuses and transferred my money there. Later, I was rejected many times from there. They deleted my last profit and allowed me to withdraw my principal. They wiped out $3299 of my profit. I am very upset, please help me.
    On 04.09.2024, I funded my Pu Prime account number 1765093 with 2990 dollars. I bought 3 lots of xauusd sell transactions in the form of 1-1-1 lots. And at the same time, I participated in the bonus campaign on this account. I received a bonus of $898. My transactions went negative by at most 2000 USD and returned from there. I made a profit of $3299 and closed my trades. Later, when I requested a withdrawal request, I was rejected many times by the risk department. I opened a new trading account with number 1767345, canceled my bonuses and transferred my money there. Later, I was rejected many times from there. They deleted my last profit and allowed me to withdraw my principal. They wiped out $3299 of my profit. I am very upset, please help me.
    Translate to English
    2024-12-20 19:55
    Reply
    0
    0
    PTInvest
    more than one year
    không rút được tiền
    không rút được tiền
    Translate to English
    2024-12-15 11:33
    Reply
    0
    0
    16