Score

1.73 /10
Danger

bitcastleFX

Saint Vincent and the Grenadines

2-5 years

Questionable Regulatory License

MT4 Full License

Global Business

High Potential Risk

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Quantity 5

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Website

Score

Regulatory Index6.24

Business Index6.71

Risk Management Index1.69

Software Index6.93

License Index2.69

The broker's WikiFX Score has been lowered due to a high volume of unresolved client complaints.
Time Machine
Website

Licenses

No valid regulatory information, please be aware of the risk

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

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Broker Information

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Company Name

bitcastle LLC

Company Abbreviation

bitcastleFX

Platform registered country and region

Saint Vincent and the Grenadines

Company website

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Company summary

Pyramid scheme complaint

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Warning: Low score, please stay away! 2
Previous Detection : 2026-10-01
  • This broker lacks valid forex regulation. Please be aware of the risk!
  • WikiFX has received 5 investor complaints against this broker. Please be aware of the risks.

WikiFX Verification

Pyramid scheme complaint
Expose
Scam

My account was frozen after a withdrawal I never made was recorded as having taken place. My profits of 4.91 million yen were confiscated, and their explanations kept changing. This is truly a scam...

On July 31, 2026, I deposited 100,056 yen in cryptocurrency and traded primarily XAUUSD on bitcastleFX. As expectations for a September rate hike by the Fed fell sharply, my long positions in gold paid off, and as of August 14, my account balance had reached 4,910,849 yen (as documented). However, on August 25, I suddenly found myself unable to log in to MT5 or the account management screen. I received a notification from bitcastleFX stating, “Following a thorough review in accordance with our guidelines, we have denied your withdrawal request.” However, I had not submitted any withdrawal request at all… Wait, withdrawal? When I pointed this out, bitcastleFX did an about-face and calmly corrected their explanation, stating, “There was an error in our initial communication; this action was based on your trading activity, not the content of a withdrawal request.” Trading activity? That’s a convenient, after-the-fact excuse with not a shred of specificity. In other words, they fabricated a nonexistent withdrawal request to explain why they “refused the withdrawal,” but they’ve essentially admitted to sending a false notification themselves. Next, the only amount presented as available for withdrawal was 100,056 yen—the exact same amount I had deposited. All profits were confiscated. Furthermore, they persistently demanded that I submit my Japanese bank account information for the refund. Since I had originally deposited using cryptocurrency, this response was unnatural to begin with. It’s a common tactic used by scam sites, where they keep demanding this or that as a condition for a refund. Incidentally, as of now, I have not received a single refund for the deposit amount (100,056 yen). The Kanto Local Finance Bureau has issued a public warning against bitcastle LLC for “conducting financial instruments trading business without registration.” To begin with, they treated a withdrawal I never even requested as if it had occurred and froze my account. Not only were my profits—amounting to 4.91 million yen—unilaterally confiscated, but their reasons for doing so kept changing repeatedly afterward. Not even a single yen of the initial deposit has been returned. This is a clear case of fraud. To prevent even one more person from falling victim to this, you should absolutely avoid using bitcastleFX. It appears that the IB’s representative for the Japanese market is based in Japan, and we are actively providing information to investigative agencies such as the police and the Financial Services Agency. We are also reporting the situation to other relevant parties, including the domain hosting company and related financial institutions.

FX4174454249
2026-09-03 02:34
bitcastleFX · Company summary
bitcastle Review Summary
Founded2022
Registered Country/RegionSt. Vincent and the Grenadines
RegulationNo regulation
Market InstrumentsCryptos, forex, commodities, indices
Demo Account✅
SpreadFrom 1.1 pips (Standard account)
LeverageUp to 1:1000
Trading PlatformMT5
Min DepositJPY 500
Customer SupportLive chat
Email: contact@bitcastle.io
Facebook, Twitter, Telegram, Instagram
Address: Euro House, Richmond Hill Road, Kingstown, St. Vincent and the Grenadines
Restricted AreasUnited States, Afghanistan, Central African Republic, Congo, Cuba, Egypt, Guinea, Iraq, Iran, Lebanon, Belarus, Libya, North Korea, Pakistan, Somalia, Sudan, Syria, Venezuela, Vietnam, Yemen, Zimbabwe, China, South Sudan, Myanmar, Russia, Regions of Crimea, Donetsk and Luhansk

bitcastle Information

bitcastle is a global cryptocurrency exchange platform launched in 2022 in St. Vincent and the Grenadines and now has offices in Japan, Singapore and Vietnam. Maily deals with cryptos trading, the broker also offers trading in forex, commodities and indices.

Trades are executed on the industry-leading MT5 platform through web. There is a demo account for trading and two tired live accounts with a minimum deposit of JPY 200, affordable to most traders.

Additionally, the broker implements 2FA to protect client assets and allows for copying trading so investors can imitate strategies from successful traders. Trading tools such as economic calendars, pip calculators, margin calculators help traders to stay informed with market updates and estimate trading costs in advance.

As a crypto exchange, the broker provides its own crypto wallet which is downloadable from both iOS and Android phones.

However, the broker currently operates without any valid regulation, which indicates possible less compliance to industry and customer protection.

bitcastle's homepage

Pros and Cons

ProsCons
Demo accountsNew to the market
Tight starting spreadsRegional restrictions
MT5 platformNo regulation
Affordable minimum depositCommissions charged on the Pro account
No deposit feeTrading/withdrawal fees charged
Live chat support

Is bitcastle Legit?

Regulation is a crucial aspect of evaluating the legitimacy and reliability of a brokerage firm, and in the case of bitcastle, the broker operates without any valid regulatory oversight. The absence of a regulatory framework raises huge concerns regarding the broker's adherence to industry standards, financial transparency, and the protection of client interests.

What Can I Trade on bitcastle?

Tradable InstrumentsSupported
Forex✔
Commodities✔
Indices✔
Cryptocurrencies✔
Stocks❌
Bonds❌
Options❌
ETFs❌

Account Type/Fees

bitcastle not only offers a demo account for traders to practice their trading strategies, but also 2 tiered live accounts: Standard account with low entry point of JPY 500 and Pro account with moderate minimum deposit requirement of JPY 30,000.

Spread start from 1.1 pips for Standard account while tighter from 0.2 pips from the Pro account. However, the Standard account does not charge any trading fees, but there will be a commission of $8 per lot in the Pro account.

Account TypeMin DepositSpreadCommission
StandardJPY 200From 1.1 pips❌
ProJPY 30,000From 0.2 pips$8 per lot
Account comparison

Leverage

bitcastle offers a leverage level of up to 1:1000, allowing you to maximize your position with limited initial deposit.

But it's always advised to use leverage prudently due to significantly amplified losses at the same time of gains.

Crypto Wallet

bitcastle developed a proprietary crypto wallet available on iOS and Android for clients to buy and sell cryptocurrencies.

Crypto Wallet

Trading Platform

bitcastle claims the use of the industry-leading MetaTrader 5 platform through web, as well as an app version downloadble from Windows, Linux, MacOS and mobile phones. This allows you to trade anytime, anywhere you want, even on the go.

The MT5 platform is renowned and recognized worldwidely for their advanced charting tools and robust functionalitiess such automated transaction execution.

Trading PlatformSupportedAvailable DevicesSuitable for
MT5✔Web, Windows, iOS, Android, Linux, MacOSExperienced traders
MT4❌Web, Windows, iOS, AndroidBeginners
MT5

Deposit and Withdrawal

bitcastle enables cllients to buy cryptos through bank transfer, credit card and cryptos through crypto wallet.

Fees

bitcastle does not charge fees for deposits, but trading and withdrawals are not free.

Trading fees range from 0-1%, based on the specific traded crypto currency pairs. While withdrawal fees, on the other hand, depend on both the coin and network you use.

For most updated details, you can visit https://bitcastle.io/en/fees?data=withdrawal-fees

News

ExposurebitcastleFX Labelled as ‘SCAMMER’ by Traders: Here’s Why

Does bitcastleFX prevent you from withdrawing funds despite repeated requests? Do you face account bans after depositing into your bitcastleFX trading account? Facing high withdrawal fees? You are with a forex broker, which is called a ‘SCAMMER’ by many traders on several broker review platforms. In this article, we have shared multiple negative reviews about this broker.

WikiFX
2025-09-04 21:08
bitcastleFX Labelled as ‘SCAMMER’ by Traders: Here’s Why

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FX4174454249
0-3months
2026年7月31日、暗号資産にて100,056円を入金し、bitcastleFXにてXAUUSDを中心に取引を行いました。FRBの9月利上げ予測が一気に後退したことでゴールド買いポジションが奏功し、8月14日時点で口座残高は491万849円に到達していました(証跡あり)。 ところが8月25日、突然MT5および管理画面にログインできない状態になりました。bitcastleFXより「ガイドラインに基づき精査した結果、ご出金をお断りした」との連絡がありました。 しかし私は今回、出金申請を一切行っていない...、え?出金? この点を指摘すると、bitcastleFX側は手の平を返すように、平然と「一部ご案内に誤りがございました、今回の措置は出金申請内容ではなく、お取引内容による」と説明を訂正してきました。 お取引内容? 具体性のかけらもない、都合のいい後付けの理由です。 つまり、存在しない出金申請を捏造し「出金を拒否した」と説明していたのに、相手側が自ら虚偽の通知を認めた形です。 次に出金可能額として提示されたのは、入金額と同額の100,056円のみ。利益はすべて没収。そして、返金には日本国内の銀行口座情報の提出をしつこく求められました。そもそも入金は暗号資産で行っておりこの対応も不自然です。よくある詐欺サイトが返金にはこれが必要あれが必要とやってくる手口です。 ちなみに現時点まで、入金額(100,056円)についても返金が一切行われていません。 関東財務局は「無登録で金融商品取引業等を行う者」としてbitcastle LLCに警告を公表しています。 そもそも申請していない出金を「あったこと」にされて口座凍結。491万円もの利益を一方的に没収された上、理由は後から二転三転。 入金額すらまだ1円も戻って来ていません。これは明らかな詐欺行為です。同じ被害に遭う方が一人でも減るよう、bitcastleFXの利用は絶対にやめた方がいいです。 IBの日本市場担当者が日本にいるらしく、警察などの捜査機関、金融庁に情報提供を進めています。 その他の関係各所、ドメインのホスティング会社や関連金融機関にも状況を届出中です。
2026年7月31日、暗号資産にて100,056円を入金し、bitcastleFXにてXAUUSDを中心に取引を行いました。FRBの9月利上げ予測が一気に後退したことでゴールド買いポジションが奏功し、8月14日時点で口座残高は491万849円に到達していました(証跡あり)。 ところが8月25日、突然MT5および管理画面にログインできない状態になりました。bitcastleFXより「ガイドラインに基づき精査した結果、ご出金をお断りした」との連絡がありました。 しかし私は今回、出金申請を一切行っていない...、え?出金? この点を指摘すると、bitcastleFX側は手の平を返すように、平然と「一部ご案内に誤りがございました、今回の措置は出金申請内容ではなく、お取引内容による」と説明を訂正してきました。 お取引内容? 具体性のかけらもない、都合のいい後付けの理由です。 つまり、存在しない出金申請を捏造し「出金を拒否した」と説明していたのに、相手側が自ら虚偽の通知を認めた形です。 次に出金可能額として提示されたのは、入金額と同額の100,056円のみ。利益はすべて没収。そして、返金には日本国内の銀行口座情報の提出をしつこく求められました。そもそも入金は暗号資産で行っておりこの対応も不自然です。よくある詐欺サイトが返金にはこれが必要あれが必要とやってくる手口です。 ちなみに現時点まで、入金額(100,056円)についても返金が一切行われていません。 関東財務局は「無登録で金融商品取引業等を行う者」としてbitcastle LLCに警告を公表しています。 そもそも申請していない出金を「あったこと」にされて口座凍結。491万円もの利益を一方的に没収された上、理由は後から二転三転。 入金額すらまだ1円も戻って来ていません。これは明らかな詐欺行為です。同じ被害に遭う方が一人でも減るよう、bitcastleFXの利用は絶対にやめた方がいいです。 IBの日本市場担当者が日本にいるらしく、警察などの捜査機関、金融庁に情報提供を進めています。 その他の関係各所、ドメインのホスティング会社や関連金融機関にも状況を届出中です。
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2026-09-03 02:34
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FX3379923057
3-6months
出金10件中6件700000円あまりが出金拒否にあいました。 もともと出金申請後に1週間にも及ぶ謎の審査中が多発していたこともあり不安ではありましたが、小口で出金をしておりました。 ある日突然始まりました。5件目以降の出金がルール違反とのことで一方的に出金拒否となりました。 説明を求めてもセキュリティ上説明できないの一点張り 甘い入金ボーナスで客を釣り、利益が出始めれば没収 詐欺そのものの所業です。
出金10件中6件700000円あまりが出金拒否にあいました。 もともと出金申請後に1週間にも及ぶ謎の審査中が多発していたこともあり不安ではありましたが、小口で出金をしておりました。 ある日突然始まりました。5件目以降の出金がルール違反とのことで一方的に出金拒否となりました。 説明を求めてもセキュリティ上説明できないの一点張り 甘い入金ボーナスで客を釣り、利益が出始めれば没収 詐欺そのものの所業です。
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2026-05-19 11:53
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