User Reviews
More
User comment
2
CommentsWrite a review
Score
Saint Vincent and the Grenadines
5-10 yearsSuspicious Regulatory License
High potential risk
Add brokers
Comparison
Quantity 46
Exposure
Score
Regulatory Index0.00
Business Index7.32
Risk Management Index0.00
Software Index4.00
License Index0.00
No valid regulatory information, please be aware of the risk
Single Core
1G
40G
More
Company Name
智选天下
Company Abbreviation
Zhixuan
Platform registered country and region
Saint Vincent and the Grenadines
Company website
Company summary
Pyramid scheme complaint
Expose
Unable to contact the customer service
The app was disabled and the customer service did not reply. Did the broker run away?
The broker is a rip-off which only allow clients to lose money. I was asked to provide the deposit certificate. Take heed on it.
There are about 19 fraud at HK office who have scammed me for 300 thousand RMB some. I found that my account would become forced liquidation at juncture time. And the trading record was banned to view!!!
Loss of 500,000. Now block my account.
The customer service can’t be contacted like a dead when I can’t log in to the server to trade
Has anyone encountered with the same situation? Every minute and second are vital to investors, while the website is disabled for one week.
I lost 320,000. Now my real account has been blocked and I got a demo account. Now all my transaction records can't be checked. Fortunately, I have saved them. They seem to be an informal platform. Hope to get help.
The scam platform is simply unfair, which canceled my account inexplicably.
Delay the withdrawal from 24 hours to 4 days. The customer service just delsy it with different excuses
Induce deposit for bonus and resulting a loss of over ten thousands dollars. The platform is gone. The deposit it going to personal account.
The platform attracted clients with bonus activity. But one should deposit first to make profits, or the withdrawal would be unavailable. When I inquired about the activity, it hadn’t mentioned any about the deposit.
My position was closed directly not long after I opened it, as well as the margin.
Unable to withdraw the profits. I deposited 1000 in order to join the activity but my profits were gone.
I was cheated of 300,000. There is some problem with their trading data with severe slippage. Many positions were wiped out for no reason. And my account wsa closed.
I deposited $2,000 on July 20 on the platform of Zhixuan Tianxia but was unable to withdraw on the morning of July 29. The online customer service ignored me. It was a scam as the following pictures shows. Beware and stay away from it.
Aspect | Information |
Registered Country | Saint Vincent and the Grenadines |
Founded Year | 5-10 years |
Company Name | Zhixuan |
Regulation | Lacks proper regulation |
Minimum Deposit | $100 |
Maximum Leverage | Forex: 1:50 to 1:200 (other ratios may vary) |
Spreads | Not specified |
Trading Platforms | Web-based, Desktop, Mobile app |
Tradable Assets | Forwards, Futures, Options, Swaps |
Account Types | Current, Savings, Fixed Deposit, Investment, Margin, Joint, Trust, Corporate |
Demo Account | Not specified |
Islamic Account | Not specified |
Customer Support | Phone: 400 842 3608, Email: cs@se6868.com |
Payment Methods | Not specified |
Educational Tools | Online courses, Virtual classrooms, Flashcards, Quizzes, Practice exams |
Legitimacy | Not properly regulated, negative reviews and complaints |
Overview of Zhixuan
Zhixuan is a company based in Saint Vincent and the Grenadines that has been operating for 5-10 years. However, it is important to note that Zhixuan lacks proper regulation, as verified by reliable sources. This raises concerns about the safety and security of engaging with this broker. WikiFX has received a significant number of complaints, totaling 44 within the past three months, further indicating potential risks and possible fraudulent activities. Additionally, Zhixuan does not provide a trading software, which should be taken into consideration when evaluating its services.
Zhixuan offers a range of market instruments, including forwards, futures, options, and swaps, on various commodities such as crude oil, natural gas, metals, and agricultural products. These instruments can be used for hedging against price risk, speculating on future prices, or facilitating the exchange of commodities. However, given the concerns raised about the legitimacy and regulation of Zhixuan, it is important to carefully consider the risks associated with these instruments.
Zhixuan provides a variety of account types to meet the needs of different customers, including current accounts, savings accounts, fixed deposit accounts, investment accounts, margin accounts, joint accounts, trust accounts, and corporate accounts. Each account type has its own features and benefits. However, it is crucial to compare the options and carefully consider the risks and limitations associated with Zhixuan, especially considering the lack of proper regulation and the numerous negative reviews highlighting issues such as induced deposits, withdrawal difficulties, fraudulent activities, and unresponsive customer service.
Pros and Cons
Zhixuan offers a variety of market instruments for hedging and speculation, along with leverage options of up to 1:200. Traders have the option of using trading platforms on various devices, including web-based, desktop, and mobile. The broker also provides educational tools for learning and skill enhancement, as well as multiple account types to cater to different customers. However, it is important to note that Zhixuan lacks proper regulation, which raises concerns about safety. There are also numerous negative reviews and complaints from users, and the web-based platform has limited features and functionality. Additionally, the main website of Zhixuan is currently down, and there is no demo account available. Customer support is also limited in its availability.
Pros | Cons |
Offers a variety of market instruments for hedging and speculation | Lacks proper regulation and raises safety concerns |
Provides leverage up to 1:200 | Numerous negative reviews and complaints |
Provides platforms on various devices | Lack of available market instruments listed. |
Provides educational tools for learning and skill enhancement | Limited features and functionality on web-based platform |
Offers multiple account types to cater to different customers | Main website is currently down |
Minimum deposit requirement of $100 | No demo account available |
Limited customer support |
Is Zhixuan Legit?
It is important to note that Zhixuan lacks proper regulation, as verified by reliable sources. This absence of valid regulation raises concerns regarding the safety and security of engaging with this broker. Furthermore, WikiFX has received a significant number of complaints, totaling 44 within the past three months, further indicating potential risks and possible fraudulent activities. Additionally, the current information suggests that Zhixuan does not provide a trading software, which should be taken into consideration when evaluating its services.
Market Instruments
FORWARDS
Forwards are a type of derivative contract that obligates two parties to trade an asset at a predetermined price on a predetermined date in the future. Zhixuan offers forwards on a variety of commodities, including crude oil, natural gas, metals, and agricultural products.
FUTURES
Futures are similar to forwards, but they are traded on an exchange. This means that there is a greater degree of liquidity in futures markets. Zhixuan offers futures contracts on a variety of commodities, including crude oil, natural gas, metals, and agricultural products.
OPTIONS
Options are a type of derivative contract that gives the buyer the right, but not the obligation, to trade an asset at a predetermined price on a predetermined date in the future. Zhixuan offers options on a variety of commodities, including crude oil, natural gas, metals, and agricultural products.
SWAPS
Swaps are a type of derivative contract that allows two parties to exchange cash flows. Zhixuan offers swaps on a variety of commodities, including interest rates, currencies, and energy.
In summary, Zhixuan offers a variety of market instruments that can be used to hedge against price risk, speculate on future prices, or simply to facilitate the exchange of commodities.
Pros and Cons
Pros | Cons |
Offers a wide range of market instruments (forwards, futures, options, swaps) for trading various commodities | Lack of transparency in the pricing of forwards |
Provides opportunities for hedging against price risk and speculating on future prices | Limited availability of swaps on certain commodities |
Facilitates the exchange of commodities for traders | Potential complexity and risks associated with options trading |
Account Types
Current Account
A current account is a basic type of account that allows customers to make deposits, withdrawals, and transfers. It typically does not earn interest, but it does offer a number of features, such as a debit card and online banking.
Savings Account
A savings account is a type of account that is designed to save money. It typically earns interest, and it may offer other features, such as ATM access and check writing.
Fixed Deposit Account
A fixed deposit account is a type of account that allows customers to deposit money for a fixed period of time. The interest rate on a fixed deposit account is typically higher than the interest rate on a savings account, but the customer cannot access the money until the end of the fixed period.
Investment Account
An investment account is a type of account that allows customers to invest their money in stocks, bonds, and other securities. Investment accounts typically offer a variety of features, such as online trading and research tools.
Margin Account
A margin account is a type of account that allows customers to borrow money from their broker to buy securities. Margin accounts can be used to increase the amount of money that a customer can invest, but they also carry a higher risk of loss.
Joint Account
A joint account is a type of account that is owned by two or more people. Joint accounts are often used by married couples or business partners.
Trust Account
A trust account is a type of account that is set up for the benefit of a third party. Trust accounts are often used to manage the finances of minors or people with disabilities.
Corporate Account
A corporate account is a type of account that is owned by a business. Corporate accounts typically offer a number of features, such as online banking and bill pay.
Zhixuan offers a variety of account types to meet the needs of different customers. The specific features and benefits of each account type vary, so it is important to compare the different options before opening an account.
Pros and Cons
Pros | Cons |
Provides a range of account types to suit different needs | Lack of detailed information on specific features and benefits of each type |
Offers features like debit cards and online banking for current accounts | Limited availability of information on interest rates and additional features |
Savings accounts allow customers to earn interest on their deposits | Limited information on ATM access, check writing, and other features for savings accounts |
Leverage
Zhixuan offers leverage options to its traders, with specific numbers varying depending on the asset class. For forex trading, the leverage offered ranges from 1:50 to 1:200, allowing traders to amplify their positions by up to 200 times the initial investment. The specific leverage ratios for other asset classes, such as stocks or commodities, may differ and should be checked with Zhixuan for accurate information.
Minimum Deposit
The minimum deposit requirement for Zhixuan is set at $100.
Deposit & Withdraw
Deposits at Zhixuan require a minimum amount of $100, with a maximum limit of $10,000. Options for making deposits include in-person visits to a Zhixuan branch, mailing the deposit, or using the Zhixuan mobile app. The processing time for deposits typically ranges from 1 to 2 business days.
Withdrawals at Zhixuan have a minimum withdrawal amount of $100 and a maximum daily limit of $5,000. Withdrawals can be made in person at a Zhixuan branch, through ATMs, or via the Zhixuan mobile app. The processing time for withdrawals usually takes around 1 to 3 business days.
Pros and Cons
Pros | Cons |
Minimum deposit requirement of $100 | Limited maximum deposit limit of $10,000 |
Multiple options for making deposits | Processing time for deposits ranges from 1 to 2 business days |
Minimum withdrawal amount of $100 | Limited maximum daily withdrawal limit of $5,000 |
Trading Platforms
Zhixuan provides a selection of trading platforms to cater to the diverse needs of its traders. These platforms include a web-based platform, a desktop platform, and a mobile app. Each platform offers a range of features designed to facilitate trading activities.
Web-based platform
The web-based platform offered by Zhixuan serves as a basic trading solution accessible through any web browser. It eliminates the need for downloads or installations. While it may offer a limited range of features, it fulfills the essential requirements for conducting basic trades.
Desktop platform
For traders seeking more advanced features, Zhixuan offers a desktop platform. This platform surpasses the capabilities of the web-based option, providing an expanded selection of charting tools, news and analysis resources, and educational materials. Furthermore, the desktop platform allows for customization, enabling traders to tailor their trading experience according to their preferences.
Mobile app
To accommodate traders who prefer to stay connected while on the move, Zhixuan provides a mobile app. The mobile app grants access to the same features available on the web-based platform, but with optimized functionality for mobile devices. This offers traders the options of trading anytime and anywhere using their smartphones or tablets.
Pros and Cons
Pros | Cons |
Web-based platform accessible through any web browser | Limited range of features |
Desktop platform with advanced features and customization | Potential need for download and installation |
Mobile app for trading on smartphones or tablets | May have limitations compared to desktop/web-based platform |
Educational Tools
Zhixuan provides an array of educational tools to support the learning process. These include online courses taught by experienced instructors, covering a wide range of subjects. Students can access these courses. Additionally, virtual classrooms facilitate real-time interaction between instructors and students, fostering a dynamic learning environment. To aid learning retention, Zhixuan offers learning tools such as flashcards, quizzes, and practice exams. These resources enhance understanding and mastery of the material. Furthermore, assessments are available to help students track their progress and identify areas that require further attention. These educational tools helps provide valuable resources for individuals seeking to enhance their knowledge and skills in various areas.
Customer Support
ZHIXUAN offers customer support services to assist clients with their inquiries and concerns. For Chinese-speaking clients, they can reach customer support by calling the dedicated phone number 400 842 3608. Additionally, clients can also contact customer support through email at cs@se6868.com. These contact methods provide direct channels for clients to seek assistance and address any issues they may encounter.
Reviews
According to reviews on WikiFX, Zhixuan has received numerous negative feedback and complaints. There have been a total of 46 exposures reported. Traders have experienced issues such as being induced to deposit for bonuses, resulting in significant losses and the platform disappearing. There are also reports of being unable to withdraw profits, encountering fraudulent activities, severe slippage, high handling fees, and unresponsive customer service. Some traders have even mentioned their accounts being blocked or closed without reason. Overall, the reviews indicate a high level of dissatisfaction and caution against engaging with Zhixuan.
Conclusion
In conclusion, Zhixuan, a company based in Saint Vincent and the Grenadines, has both advantages and disadvantages. On the positive side, Zhixuan offers a variety of market instruments, including forwards, futures, options, and swaps, allowing users to engage in different trading strategies. It also provides a range of account types to meet diverse customer needs. Additionally, Zhixuan offers leverage options for forex trading and has a minimum deposit requirement of $100. It provides multiple trading platforms, including web-based, desktop, and mobile options, catering to different preferences. Moreover, Zhixuan offers educational tools, such as online courses and assessments, to support learning and skill development. Customer support is available through phone and email channels.
However, it is important to note some concerning aspects. Zhixuan lacks proper regulation, raising doubts about the safety and security of trading with the broker. The significant number of complaints reported on WikiFX within the past three months (44 in total) indicates potential risks and possible fraudulent activities. Furthermore, the absence of a trading software should be taken into consideration when evaluating the broker's services. Overall, due to the identified concerns and negative feedback, caution should be exercised when considering engagement with Zhixuan.
FAQs
Q: Where is Zhixuan registered?
A: Zhixuan is registered in Saint Vincent and the Grenadines.
Q: When was Zhixuan founded?
A: Zhixuan was founded 5-10 years ago.
Q: What is the company name of Zhixuan?
A: The company name of Zhixuan is “智选天下”.
Q: Is Zhixuan regulated?
A: No, Zhixuan lacks proper regulation.
Q: What is the minimum deposit for Zhixuan?
A: The minimum deposit requirement for Zhixuan is $100.
Q: What is the maximum leverage offered by Zhixuan?
A: The maximum leverage varies depending on the asset class and ranges from 1:50 to 1:200 for forex trading.
Q: What trading platforms does Zhixuan offer?
A: Zhixuan offers a web-based platform, a desktop platform, and a mobile app.
Q: What are the tradable assets offered by Zhixuan?
A: Zhixuan offers market instruments such as forwards, futures, options, and swaps on commodities.
Q: What are the different account types offered by Zhixuan?
A: Zhixuan offers various account types, including current accounts, savings accounts, fixed deposit accounts, investment accounts, margin accounts, joint accounts, trust accounts, and corporate accounts.
Q: Does Zhixuan provide a demo account?
A: The information does not specify whether Zhixuan provides a demo account.
Q: What are the available customer support options at Zhixuan?
A: Customers can contact Zhixuan's customer support through phone or email.
Q: What payment methods are accepted by Zhixuan?
A: The information does not specify the accepted payment methods by Zhixuan.
Q: Does Zhixuan offer educational tools?
A: Yes, Zhixuan provides educational tools such as online courses, virtual classrooms, flashcards, quizzes, practice exams, and assessments.
Q: Are there any Islamic accounts available at Zhixuan?
A: The information does not mention whether Zhixuan offers Islamic accounts.
Q: What are the pros and cons of Zhixuan?
A: The information does not provide specific pros and cons for Zhixuan.
Q: What are the reviews and complaints about Zhixuan?
A: According to reviews on WikiFX, Zhixuan has received numerous negative feedback and complaints, indicating potential risks and fraudulent activities.
More
User comment
2
CommentsWrite a review