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United Kingdom
15-20 yearsRegulated in United Kingdom
Institution Forex License
High potential risk
Offshore Regulated
Benchmark
Influence
Add brokers
Comparison
Quantity 49
Exposure
Score
Regulatory Index6.54
Business Index8.66
Risk Management Index0.00
Software Index9.99
License Index6.54
Single Core
1G
40G
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Warning
Danger
Danger
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Company Name
Infinox Limited
Company Abbreviation
INFINOX
Platform registered country and region
United Kingdom
Company website
YouTube
Company summary
Pyramid scheme complaint
Expose
Unable to withdraw funds, software data is slow, please help
when I deposit money into this san's account, then I can't log in to my account, and it also won't let me withdraw money.
infinox Nigeria brand has refused to process my withdrawal, and they said infinox international has holding my funds. pls infinox international tell Nigeria brand of infinox to process my withdrawal immediately
Hello, they are scammers, i had 12500 of my commission, which they denied to pay, stop doing any business with them, they are worst scammer, they dont process withdrawal of even their clients, their spread is also to much, they normally abuse their traders, please declare them scam, i am attaching proofs,
It told me to pay taxes and said the platform was under maintenance.
I opened an account of 516333 in 2021. I deposited $40,000 and gained $13542.72. On November 17, the withdrawal was rejected.
Designed by scammers, they are doing it step by step, and make people fall into it. Credit points, security deposits, and personal income tax are all tricks of the scammer. The police was also deeply embarrassed.
played smartly and got some of my income from the broker, they were about to scam me for USD 3000 but i managed to recover 1200 and lost 1800, I had a commission as i was working as affiliate for 4 clients pending but they were not crediting my account and one day they sent me an email that they are closing the partnership and no commission shall be paid, but i warned them to pay for the pending amounts but they were no doing, i sent them legal warning through lawyer and got partial payment of USD 1200, so they scammed me for USD 1800I would say to avoid doing any business with them.Email and screenshot is attached
It asked me to upgrade and pay taxes before withdrawal and rejected it with many reasons.
Infinox does not withdraw funds, customer service said that the relevant department needs to investigate, it has been a week and there is no response.
I deposited 10,000 and made high profits. But when I wanted to withdraw, the customer service said I had to deposit more and the transaction volume should be 4 million. I did as he said and was told that there still remained taxes to pay. Was it reasonable?
INFINOX foreign exchange scam, first let you make a profit and withdraw money. After reaching 100,000, you will not be able to withdraw it. If you need to be promoted to a gold member, then recharge 100,000 before you can withdraw it. As a result, you can recharge 100,000 and the balance reaches more than 200,000. , And did not withdraw the money for various reasons, and then said that you can pay 15% of the fee to open the green channel to the account in 5 minutes. After the final opening, it said that the bank card is not working, and the bank card needs to be re-bound. Okay, re-bind Later, the platform unexpectedly changed the number of the card number without authorization, which caused the account amount to be frozen, and then stipulated how long it would take to make up 30% of the unfrozen gold before it can be withdrawn. It is really a step by step to put us inside, so we can’t mention it. Money, I hope you will stop believing that InnoForex is a big scam
The customer service said it was normal situation however the slippage was different from other platforms. Help.
Infinox does not allow to log in backstage after deposit. Trash platform that scam even 100 dollars and pretend to withdraw in the email. They are perfunctory with it and do not withdraw it for two months.
On March 29, 2022, it shows that the transaction is disabled. I can't place an order. The customer service WeChat does not reply. I don't know if I have run away. The last order was made on April 19, 2021. The account still has about 500 dollars. Lets see if it can be withdrawn
am writing to file my complaint against the financial fraud/scam by company registered as infinox despite trying to contact company from last 1 year company is still not ready to release my payment of USD 12,500.INFINOX is a trademark belonging to INFINOX Capital Ltd, a registered company in the United Kingdom under company number 06854853.INFINOX Capital Ltd is authorised and regulated by the Financial Conduct Authority under Registration Number 501057.Detail of my complaintI have been trying to contact the company from last 1 year regarding my payment of USD 12500, which company has not paid, company has not provided any terms of violation and contract where I didnt comply to agreement and stopped my payment and terminated the contract, as regulator and investigating department I am requesting your authority to intervene and force the company INFINOX Capital Ltd to pay the full amount and further requesting your attention to avoid the company to do this in future with other partners, your attention shall be highly appreciated, screenshots are attached for your reference of the earning.Screenshot of the manager communication is also attached which clearly mention that I have to give them more business to get my payment cleared, if there was anything wrong with my traffic/clients why the manager was asking for more business to get my payment cleared, you are requested to investigate the matter and enforce the company to pay.
Company Name | INFINOX |
Registered | United Kingdom |
Regulation Status | FCA, SCB |
Year(s) of Incorporation | 10-15 years |
Market Instruments | Currency pairs, stocks, raw materials, precious metals, energies, indices… |
Minimum Deposit | £50 |
Maximum Leverage | 1:30 (1:400 leverage is only available to professional clients.) |
Minimum Spread | From 0.2 pips |
Trading Platform | MetaTrader5, MetaTrader4 |
Deposit and Withdrawal Methods | Debit or credit cards, digital wallets and bank transfers |
Customer Service | Email/phone number/address/ live chat/ social media |
Fraud Complaints | Yes |
INFINOX is an online broker founded in 2009 in London, UK. The company offers a variety of financial instruments, including currency pairs, stocks, commodities, indices, and futures. INFINOX also offers two types of accounts, STP and ECN, and a number of educational resources to help its clients improve their trading skills. The company is regulated by the UK Financial Conduct Authority (FCA) and has a 24/5 customer support team.
INFINOX is regulated by two major authorities. When choosing brokers to trade with, a broker with restrict regulatory licences is necessary to consider:
INFINOX holds an Institutional Forex License from the FCA, one of the most respected financial regulatory bodies globally, which oversees the integrity and reliability of its operations within the UK.
Securities Commission of The Bahamas (SCB):
Pros | Cons |
Diverse financial instruments across multiple asset classes | Higher EURUSD spread compared to other brokers |
Access to MetaTrader 4 and MetaTrader 5 platforms | Undisclosed minimum deposit requirement |
Multiple account types tailored for various traders | ECN accounts incur trading fees |
Comprehensive educational resources | |
Responsive customer support via multiple channels | |
Flexible funding options | |
Regulated by the FCS and SCB(offshore regulated) |
INFINOX provides traders with access to a diverse array of over 900 financial instruments, enabling trading across multiple asset classes including forex, indices, commodities, bonds, futures (CFD), and cryptocurrencies (CFD). This extensive selection allows traders to explore a wide range of markets and capitalize on various trading opportunities each trading day.
The platform's broad offering enables clients to diversify their investment portfolios, potentially reducing risk by spreading exposure across different types of assets. Additionally, INFINOX facilitates global market access, allowing traders to seize opportunities in various international markets.
INFINOX claims that they provide competitive spreads on the market. INFINOX does not charge fees for deposits or withdrawals, which can be beneficial for traders who trade frequently. In addition, clients have the option to trade micro lots, allowing them greater control over their risk exposure. Although it is important to note that INFINOX charges an inactivity fee if the account remains without operations for more than 180 days. Overnight swaps can be higher than other brokers, which can affect those traders who hold positions open for long periods of time.
INFINOX offers its clients two account types, STP and ECN, which differ in spreads and commissions. The STP account is commission free, but has higher spreads that start at 0.9 pips. On the other hand, the ECN account has lower spreads, which start at 0.2 pips, but commissions start at $3.00. Both accounts have a minimum lot size of 0.01 and options of different base currencies. However, the minimum deposit required to open an account is not disclosed.
INFINOX offers its clients the ability to trade on the MetaTrader4 and MetaTrader5 trading platforms. MetaTrader4 is a widely used trading platform that is well known to most of the traders, while MetaTrader5 is a more advanced platform that offers more tools and features than MetaTrader4. Both platforms offer a wide range of technical analysis tools and allow traders to customize their trading experience. INFINOX offers support for both platforms, allowing traders to choose the platform that best suits their needs.
However, MetaTrader5 has not yet reached the same popularity as MetaTrader4, which means that there are fewer resources available online to learn how to use it.
INFINOX provides leverage options that enhance the potential and impact of your trades across various financial instruments. Leverage allows traders to control a larger position than their initial capital by using a fraction of the trade's full value as a margin deposit. This can significantly amplify both gains and losses, making it a powerful but risky tool.
Here are the leverage ratios offered by INFINOX for different instruments, with the maximum leverage up to 1:1000:
INFINOX offers a robust Virtual Private Server (VPS) service in partnership with 4XSolutions, designed to optimize connectivity and performance for clients and their Expert Advisors (EAs). This VPS infrastructure ensures low latency and cross-connectivity by being directly connected to INFINOX's trading servers. Additionally, it provides world-class security and protection, backed by 24-hour support to address any issues promptly.
Moreover, INFINOX enhances trading capabilities through its MT4 and MT5 platforms, which are not just powerful trading platforms but also hubs for a variety of trading tools and functions. Users can access trading signals, indicators, and communities directly from the platform or via the MetaQuotes websites. These platforms also support custom modifications, allowing traders to tailor their trading environment to their specific needs. This combination of reliable VPS service and versatile trading platforms makes INFINOX a comprehensive choice for serious traders looking for effective trading solutions.
INFINOX offers a range of deposit and withdrawal methods including debit or credit cards, digital wallets, and bank transfers, while excluding cash, cheques, American Express, or Diners cards. The platform requires a minimum deposit of 50 GBP or its equivalent in other currencies. There is no upper limit on the amount you can deposit for verified accounts, though unverified accounts have a cap of 2,000 USD or equivalent.
For withdrawals, funds must be returned via the same method used for deposits up to the deposited amount; profits can be withdrawn using any preferred method.
However, withdrawals are contingent on successful verification of the trader's identity and address. This system ensures that financial transactions are secure and comply with regulatory standards, facilitating efficient
INFINOX offers good customer service through various communication channels, including email, telephone and social networks. Their support team is available 24/5 and they also have an FAQ section for quick answers to common queries. However, they do not offer multi-language support and there is no 24/7 live support. Also, there is no specified maximum response time for queries, which could be a disadvantage for customers who need immediate assistance. In general, INFINOX offers satisfactory customer service with a good level of availability and various communication channels.
In conclusion, INFINOX is a Forex and CFD broker that offers its clients a wide variety of trading instruments, popular trading platforms, educational resources, and accessible customer service. Its pricing model varies depending on the type of account chosen, and its offer of competitive spreads and no commission on STP accounts may be attractive to some traders.
However, the spreads can be higher compared to other brokers and the impact on trading costs must be taken into account. Also, the lack of transparency in some aspects, such as minimum deposit and margin requirements, can be a drawback for some clients.
INFINOX celebrates 15 years of success as a global leader in CFD and Forex trading, expanding its reach and empowering traders through innovative multi-asset platforms.
Global trading platform INFINOX goes paperless and collaborates on a tree-planting initiative to promote sustainability.
INFINOX partners with BWT Alpine F1 and Alpine Endurance Teams, celebrating its 15th anniversary with a strategic alliance for global CFD trading, starting at the 2024 Bahrain Grand Prix.
INFINOX is an online broker founded in 2009 in London, UK. The company offers a variety of financial instruments, including currency pairs, stocks, commodities, indices, and futures.
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