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Score
United Kingdom
Regulated in Hong Kong
Leveraged foreign exchange trading
MT4 Full License
Global Business
Suspicious Overrun
High potential risk
Influence
Add brokers
Comparison
Quantity 51
Exposure
Score
Regulatory Index7.74
Business Index8.39
Risk Management Index0.00
Software Index9.95
License Index7.74
Single Core
1G
40G
Danger
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Company Name
Swissquote Ltd
Company Abbreviation
Swissquote
Platform registered country and region
United Kingdom
Company website
X
YouTube
Company summary
Pyramid scheme complaint
Expose
Not withdrawing funds, and making me pay all kinds of fees—a bunch of damn scammers.
I wanted to withdraw the remaining $73, it's been almost two weeks and it still hasn't been credited to my account. The customer service is slow in responding to emails.
My account might have lost up to $54,205 because they intervened in the MT5 program, causing the closing price to be completely different from the price at which I placed the stop loss order. View comprehensive spreadsheets and images derived from the orders. swissquote closed it. continued to put off withdrawals
Moreover, before opening the account, they did not inform me about the $50 commission per lot or the approximately 65-pip spread. There was no follow-up call either. The instructor and a group of shills just told me to follow the instructor's trades. Most of the instructor's trades ended in stop-losses, but when I traded secretly on my own, I only dared to do a few trades, all of which were profitable. Additionally, when closing positions, the slippage was at least 20 pips or more. Everyone, don’t fall for this scam—don’t let your hard-earned money be stolen.
During periods of high market volatility, slippage becomes severe and can easily lead to losses.
The QQ group lured people to open accounts, the platform charged fees for deposits, the spreads were huge with additional fees per order. After scamming a bunch of people into opening accounts and placing orders, the group mysteriously disbanded.
I was pressured into adding deposits to my already funded account in order to avoid losing everything which is ridiculous if you ask me. After many phone calls, emails and threats to take legal action, they promised to make a settlement but did nothing Making a report to a complainant fintrack/ org saw me receive my investment back from the broker though i couldn't get to close the account I was able to cut all ties with Swissquote
In July 2022, in a certain QQ group about stocks, a manager surnamed Huang recommended opening a forex trading account with the option to copy trades. As a complete novice, I had no idea that Swissquote Bank's trades originally had no commissions but such large spreads (which I only learned later)—each standard lot cost $50 to open. Under their guidance, I successfully lost everything. Since the trades were executed by following their lead, I accepted the losses. I ask for nothing else but the return of the total commission fees paid based on the number of lots traded.
This is most likely a shady platform. The platform is extremely unreliable with outrageously high fees.
The commission is US$50 per standard lot, the pound-US spread is more than 55, and there are some overnight fees. After calculation, it is really the highest in the world. It is seriously inconsistent with the advertisement made by the bank, and there is fraud.
My account is 7148871. I trade on the TMGM platform. I choose to use this platform for its security and stability. But TMGM is a black platform. On December 26th, XAU/USD malicious slippage and expanded more than two hundred pips, resulting in the liquidating of more than 100,000 U.S. dollars. The liquidity provider offer is not so low, the platform's forced leveling mechanism also has a problem. I hope that this matter is exposed so that everyone will be warned not to use this black platform, this platform is not trustworthy.
I closed the order manually on December 5th. At that time, my net worth was still more than 8,000 US dollars. At this time, the lowest point was at 1.06. However, after I closed dozens of orders, it was all displayed at 1.05377. This point does not exist at all. There are still more than 8,000 net worth of liquidation money. After the liquidation, the balance actually shows more than -2,600. The Swiss trading office has a tough attitude and cannot explain why all the orders are closed at the point of 1.05377. At that time, they took a fancy to the security of the platform. , did not expect to be able to maliciously modify the closing position just like the black platform
Gold and AUD have severe slippage issues. I've asked customer service multiple times and they just say it's normal. Totally unreliable.
Swissquote customer service also failed to inform about trading risks. After executing the trade, the extreme market conditions made me feel there was a risk of margin call. I applied to add funds, but the funds were delayed in arriving. This led to my margin call. Unreliable.
A bank as big as Swissquote Bank still uses this kind of indiscriminate method to open an account, and then uses handling fees and increased spreads to defraud the hard-earned money of ordinary people. It only needs 250 US dollars in one hand, and it will charge 50 US dollars in handling fees and then at least The difference is about 65 points, the two add up, the cost is more than half, even if you earn half, you still lose money, and the gods can’t make money, and the teacher will make you lose 580,000 or even 1 million for 10 days.
Third-party transfers were supported when opening the account. It seemed friendly at first. But soon after all funds were deposited, their attitude changed. They no longer support third-party transfers. The transfers I'm referring to are transfers to third-party personal accounts—not risk funds or transfers to other trading platforms, let alone money laundering. Moreover, their official website still states that third-party transfers are supported. I am a frequent trader, but the account manager outright declared: 'We do not support or provide third-party transfer services,' and refused to give any reason. Be cautious: Swissquote Bank's account managers can set their own rules, disregarding the bank's policies. Even complaints won't resolve the issue. This indicates that the bank's management tacitly allows account managers to restrict user account functions without justification, ignoring bank rules. Depositing money is very convenient, but withdrawing it is extremely difficult. Contacting the account manager is futile—they simply ignore you. This bank is completely dishonest and behaves with a 'big business bullying customers' attitude. The account managers are very impolite. Unlike other brokers like Interactive Brokers and XM, which reply to emails 100% of the time and are honest, professional, and at least respectful to clients, Swissquote is the most arrogant and rude platform I've ever traded with. Their lack of integrity and bullying of customers is self-destructive.
Swissquote | Basic Information |
Founded in | 1996 |
Headquarters | Gland, Switzerland |
Regulation | FCA, MFSA, FINMA, DFSA |
Tradable Instruments | Stocks, currency pairs, precious metals, stock indices, commodities, bonds |
Demo Account | ✅ |
Leverage | Up to 1:30 (retail)/1:100 (professional) |
Spread | From 0.6 pips (Prime account) |
Trading Platform | Mobile App, MT4, MT5, Money Managers |
Minimum Deposit | 1,000 EUR/USD/GBP/CHF |
Customer Support | Phone, Email, Live Chat |
Regional Restrictions | USA |
Swissquote is a leading online forex and financial trading broker headquartered in Switzerland. It was established in 1996 and has since grown to become a popular choice among traders worldwide. The broker offers a wide range of financial instruments to trade, including forex, stocks, indices, commodities, bonds, and cryptocurrencies. Swissquote provides its clients with access to several trading platforms, including Mobile App, MT4, MT5, and Money Managers.
Swissquote is areputable and regulated broker, offering an array of financial instruments and account types for traders to choose from. As with any broker, there are advantages and disadvantages to consider. In the following table, we present a summary of the key pros and cons of trading with Swissquote.
Swissquote undoubtedly offers a comprehensive range of trading instruments and state-of-the-art trading platforms. However, despite its many strengths, it falls short in terms of customer support, as it does not provide round-the-clock assistance, which can be a major drawback for traders who require immediate assistance during off-hours or in emergency situations.
Pros | Cons |
Regulated by reputable authorities | Limited education and research resources |
Wide range of trading instruments | Inactivity fee charged after 24 months of inactivity |
Competitive spreads | No 24/7 customer support |
Demo accounts available | High minimum deposit requirement |
Various account types with different features | Limited customer support options outside of business hours |
Availability of advanced trading platforms - MT4, MT5 | No US clients accepted |
Efficient and reliable customer support during business hours |
Yes, Swissquote is a legitimate broker with four entities under respective jurisdictions:
Swissquote Bank Ltd, which is based in Switzerland, is regulated by the Swiss Financial Market Supervisory Authority (FINMA).
Swissquote Ltd, which is based in the United Kingdom, is regulated by the Financial Conduct Authority (FCA).
Swissquote MEA Ltd, which is based in Dubai, is regulated by the Dubai Financial Services Authority (DFSA).
SWISSQUOTE FINANCIAL SERVICES (MALTA) LTD, is regulated by the Malta Financial Services Authority (MFSA).
These regulatory authorities ensure that Swissquote adheres to strict standards in terms of financial stability, transparency, and investor protection.
Swissquote offers a wide range of market instruments for trading, including 400+ forex and CFD instruments, commodities, stock indices, shares, bonds, and cryptocurrencies. As a well-established Swiss broker, Swissquote is able to offer trading on several Swiss-specific instruments, such as the Swiss Market Index (SMI) and the Swissquote Group Holding Ltd. (SQN) stock, as well as access to other global exchanges such as the NYSE, NASDAQ, and LSE.
Swissquote offers a range of account types to cater to the varying needs and preferences of its clients. The primary account types available are the Premium Account, Prime Account, Elite Account and Professional Account. Each account type comes with distinct features and benefits, such as different minimum deposit requirements, leverage ratios, and spreads. The Premium Account requires a minimum deposit of 1,000 CHF or equivalent, while the Prime Accounts require a higher minimum deposit of 5,000 CHF or equivalent. The Elite and Professional accounts ask for the highest minimum deposit of 10,0000 CHF or equivalent.
The Standard Account provides clients with access to a wide range of financial instruments, including forex, CFDs, stocks, options, futures, and bonds. The Premium Account, on the other hand, is designed for high-volume traders and offers lower spreads and commissions, as well as personalized service. The Prime Account is designed for institutional clients and provides them with a dedicated account manager, as well as access to exclusive liquidity and pricing.
Moreover, Swissquote also offers an Islamic Account, which is compliant with Sharia law and is available to clients who follow the Islamic faith.
Swissquote offers a free demo account for clients to practice trading strategies and test out the broker's trading platforms without risking any real funds. The demo account provides users with virtual funds to trade on the same live markets as the actual trading accounts. The account comes with real-time pricing and charting tools, allowing traders to simulate trading conditions as closely as possible. This is an excellent opportunity for traders to get familiar with the broker's platforms and trading environment before committing any real money. Moreover, the demo account is ideal for both novice and experienced traders who want to try new trading strategies or test their current trading strategies without incurring any financial risk.
Step 1: Visit the Swissquote website and click on the “Open your account” button.
Step 2: Provide personal information, such as name, email, and phone number, along with a valid identification document, such as a passport or driver's license.
Step 3: After the account is created and verified, the next step is to select the desired account type and deposit funds, such as Premium, Prime or Elite accounts.
Step 4: Agree to the terms and conditions and submit your application.
Step 5: Swissquote offers several convenient deposit methods, including debit card (Visa, MasterCard) and bank wire transfer.
Step 6: Once the account is funded, traders can access the trading platforms, begin analyzing the markets, and placing trades on a variety of financial instruments.
Swissquote offers variable leverage levels depending on the financial instrument and the account type. For forex trading, the maximum leverage available is typically 1:30 for retail clients and up to 1:100 for professional clients who meet certain criteria. For CFD trading on indices, commodities, and cryptocurrencies, the maximum leverage ranges from 1:10 to 1:5, depending on the underlying asset.
Always keep in mind that high leverage can significantly increase the potential gains, but it can also magnify the losses, so it's important to use it with caution and always keep in mind the risks involved.
Swissquote offers competitive spreads and commissions to its clients. The exact costs depend on the type of account and the trading instrument being traded. The Premium Account has variable spreads, with the EUR/USD spread starting from 1.3 pips, while the Prime Account offers spreads starting from 0.6 pips. The Elite Account offers spreads as low as 0.0 pips, but it requires a higher minimum deposit and trading volume. The professional accounts provide spreads from 0.0 pips too.
In terms of commissions, the Premium Account and Prime Account charge zero commission. The Elite Account and the Professional Account charge a commission of EUR2.5 per side per lot traded. Overall, Swissquote is often seen as competitive in terms of spreads and commissions when compared to other major brokers.
Non-trading fees are fees that Swissquote charges its clients for services that are not directly related to trading activities. Swissquote has a relatively low level of non-trading fees compared to other brokers. Swissquote does not charge deposit and withdrawal fees, which depend on the method used. Swissquote also charges an inactivity fee of CHF 50 per quarter if no trades have been made during the last 6 months. This fee is lower than the industry average, which is around $15 per month.
Besides, Swissquote also charges overnight swap fees, also known as rollover fees or financing fees, on positions that are held overnight. The amount of the fee depends on the currency pair, the size of the position, and the prevailing interest rates in the respective countries.
Swissquote offers Mobile App, MT4, MT5, and Money Managers.
MT4: Swissquote offers the popular MetaTrader 4 (MT4) trading platform to its clients, which is widely recognized in the industry for its reliability, speed, and advanced charting tools. MT4 is available for download on desktop, web, and mobile devices, allowing traders to access their accounts and manage their trades from anywhere at any time. Swissquote also offers a range of customized tools and indicators, allowing traders to personalize their trading experience on the platform. Additionally, Swissquote provides free access to Autochartist, a popular technical analysis tool that helps traders identify potential trading opportunities.
MT5: Swissquote also offers the MetaTrader 5 (MT5) platform to its clients, which is the successor to the popular MT4 platform. MT5 has several advanced features such as improved charting capabilities, additional order types, and an economic calendar. Clients can also use MT5's algorithmic trading capabilities through the use of Expert Advisors (EAs) to automate their trading strategies. Swissquote's MT5 platform is available for desktop, web, and mobile devices, making it easily accessible for traders on the go.
Swissquote offers two primary deposit methods: debit card (Visa, MasterCard), bank wire transfer. With wire transfer, clients can make deposits in various currencies, but the process may take longer, typically taking 1 to 2 business days to reflect on their account. On the other hand, debit card deposits are processed faster, typically within a few minutes, and they are available in CHF, EUR, GBP, EUR, AUD, JPY, PLN, CZK, HUF and USD.
For withdrawals, Swissquote typically processes requests within 1 to 2 business days. Clients can withdraw funds using the same methods they used to deposit funds. However, it's important to note that some withdrawal methods may incur fees, so it's essential to check with the broker first before initiating a withdrawal request.
Swissquote offers a plethora of educational resources to help traders of all levels enhance their knowledge and skills. The broker provides various learning materials, including webinars, seminars, online courses, and e-books. Additionally, Swissquote offers market analysis and news to keep clients informed about the latest developments in the financial markets.
In conclusion, Swissquote is a well-established and highly regulated forex broker offering a wide range of trading instruments, advanced trading platforms, and competitive trading conditions. The broker has earned a strong reputation for its commitment to security, transparency, and innovation, which has made it a preferred choice for traders looking for a reliable and trustworthy trading partner. While the broker's high minimum deposit requirement may be a challenge for some traders, its educational resources and excellent customer support help to offset this disadvantage.
Is Swissquote a regulated broker?
Yes, Swissquote is regulated by several financial authorities, including FCA, MFSA, FINMA, and DFSA.
What trading platforms are offered by Swissquote?
Swissquote offers several trading platforms, including the MetaTrader 4 and 5 platforms, Mobile App, and Money Managers.
What is the minimum deposit required to open an account with Swissquote?
The minimum deposit required to open an account with Swissquote is 1,000 EUR/USD/GBP/CHF.
Does Swissquote offer demo accounts?
Yes, Swissquote offers a free demo account with virtual funds for traders to practice trading strategies.
How can I deposit and withdraw funds from my Swissquote account?
You can deposit and withdraw funds from your Swissquote account using bank wire transfer or debit card (Visa, MasterCard),.
Swissquote acquires Yuh, gaining full ownership of the popular finance app amid rising phishing scams targeting users in the Swiss digital banking market.
Swiss regulator Finma has urged Swissquote to tighten cybersecurity after a surge in fraud and impersonation attacks.
Swissquote introduces fractional shares and crypto trading, offering affordable and flexible investment options with a new saving plan for diversified portfolios.
Swissquote recently announced its sponsorship of two ice hockey clubs. ZSC Lions and Genève-Servette Hockey Club are two of Switzerland's most prominent and successful ice hockey clubs. The partnership involves supporting both clubs in various aspects, including financial assistance and promotional activities.
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