While the spreads at HWMKT may come across as higher than anticipated, it needs to be noted that in foreign exchange trading, there isn't such a thing as 'free lunch'. The one thing that is evident about these slightly elevated spreads is the element of stability they bring. Furthermore, I'd like to focus on their customer service, which I’ve seen is a subject of contention among some traders. While it may seem as though they lack the polish or immediate responsiveness of some other high-profile brokers, my experience has suggested an undercurrent of something far more valuable - honesty and an earnest desire to help. They've guided me through complex trading situations without a lot of jargon, which other brokers tend to weave around as a smokescreen to conceal their shortcomings.

The trading platform provided by HWMKT was far from satisfying. It was marred by constant technical glitches and sluggishness. Picture driving an old, worn-out car and feeling the frustration when you face a breakdown or two during your journey, that's how it felt using their trading platform. Experiencing high slippage while trading was another hiccup. My trades were often executed at prices that were significantly different from what I had initially set, causing unexpected losses. It felt like trying to hit a dartboard that abruptly moves just when you aim for a bull's eye. Moreover, the spreads offered by HWMKT were bigger compared to counterparts in the trade. This inflated the costs of trading and significantly reduced my potential profits.