I am writing to formally report that I have completed all required actions to qualify for the bonus, including full eKYC verification, following and engaging with your official Facebook and Instagram pages (like and share), and sending multiple follow-up messages. Despite full compliance and repeated contact attempts, I have received no effective response, and the bonus has still not been credited to my trading account. This delay is unacceptable and requires immediate action. Please credit the bonus without any further delay and provide written confirmation once completed. Failure to resolve this promptly may lead to formal escalation.