I received a $100 no-deposit Welcome Bonus and made approximately $132.69 in profit through manual trading on my MT5 account (****8).
My withdrawal request for 132.69 USDT remains unresolved. On October 1, 2026, OTET promised the review would be completed within a maximum of 72 hours. That deadline has passed.
Support repeatedly sends generic responses mentioning possible shared devices, IP addresses, or related accounts, without identifying specific evidence or the exact contractual clause involved. My support ticket was closed without answering my questions about the missed deadline or providing an expected completion date.
I request a clear explanation, a definitive decision, and the release of any funds owed to me under the applicable terms. I can provide email correspondence and screenshots as evidence.
I received a $100 no-deposit Welcome Bonus and made approximately $132.69 in profit through manual trading on my MT5 account (****8). My withdrawal request for 132.69 USDT remains unresolved. On October 1, 2026, OTET promised the review would be completed within a maximum of 72 hours. That deadline has passed. Support repeatedly sends generic responses mentioning possible shared devices, IP addresses, or related accounts, without identifying specific evidence or the exact contractual clause involved. My support ticket was closed without answering my questions about the missed deadline or providing an expected completion date. I request a clear explanation, a definitive decision, and the release of any funds owed to me under the applicable terms. I can provide email correspondence and screenshots as evidence.
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