Their customer service was unhelpful; whenever I tried to explain something, they just directed me to email them. When I called, they didn't assist me properly, especially the male representatives who were rude and didn't seem to listen. They never resolved issues with my account or their website. I frequently encountered problems like withdrawal issues and not being able to see my account balance. I always had to reach out to them via phone or email to address these issues.
Their customer service was unhelpful; whenever I tried to explain something, they just directed me to email them. When I called, they didn't assist me properly, especially the male representatives who were rude and didn't seem to listen. They never resolved issues with my account or their website. I frequently encountered problems like withdrawal issues and not being able to see my account balance. I always had to reach out to them via phone or email to address these issues.
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