I am extremely disappointed with HFM’s handling of withdrawals.
All my deposits were made only from my own bank account, yet HFM processed withdrawals to third-party accounts. This has now resulted in a cyber complaint against me for a withdrawal of ₹53,534/-, even though I never authorized any third-party withdrawal.
Because this withdrawal was approved and executed through HFM’s system, HFM should take full responsibility for the consequences. Due to their internal process, I am now facing legal and compliance issues despite following proper procedures.
This is a serious matter involving customer safety and compliance. I expect HFM to:
Investigate the transaction thoroughly
Explain why third-party withdrawals were allowed
Resolve the cyber complaint impact on me
Settle or hold the disputed amount until the issue is resolved
Until this issue is properly handled, I cannot recommend HFM.
I am extremely disappointed with HFM’s handling of withdrawals. All my deposits were made only from my own bank account, yet HFM processed withdrawals to third-party accounts. This has now resulted in a cyber complaint against me for a withdrawal of ₹53,534/-, even though I never authorized any third-party withdrawal. Because this withdrawal was approved and executed through HFM’s system, HFM should take full responsibility for the consequences. Due to their internal process, I am now facing legal and compliance issues despite following proper procedures. This is a serious matter involving customer safety and compliance. I expect HFM to: Investigate the transaction thoroughly Explain why third-party withdrawals were allowed Resolve the cyber complaint impact on me Settle or hold the disputed amount until the issue is resolved Until this issue is properly handled, I cannot recommend HFM.
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