Leo Review: Allegations of Profit Reversals & Weak Customer Support

Is your forex trading experience with Leo no short of a financial disaster? Does the Hong Kong-based forex broker deliberately cancel your profits when asking for withdrawals? Do you frequently encounter the issue of a NIL forex trading account balance? Does the Leo customer support team fail to resolve your trading queries? In this Leo review article, we have investigated many complaints against the broker. Take a look!

Top Forex Trading Complaints Against Leo

Investigating The Profit Cancellation Claim Against Leo

This claim talks about the trader who sought withdrawals after three months of trading. As per the complaint, Leo Prime is alleged to have cancelled all the profits on the day next to the withdrawal request date. Witnessing this, the trader enquired for a deposit worth USD 300. With no response from the broker for about three months, it was viewed as being scammed by the forex broker. To know more about the complaint, you can read the traders wording in the screenshot below.

Withdrawal Request Placed, But No Credit So Far

This explosive Leo review appeared on WikiFX, the worlds leading forex regulation inquiry app. As per the complaint, the trader requested fund withdrawals a week after trading with the forex broker. However, the broker, true to its reputation of scamming traders, failed to credit him even after a month of placing a Leo withdrawal request. Check out the screenshot below to understand the complaint better.

Incompetent Leo Customer Support Team

This complaint describes the misery of a trader whose withdrawal issues could not be resolved even by the Leo customer support team. The auto reply given by the support team on various communication tools, such as Live Chat and email, did not help the trader‘s cause. Moreover, as the trader reported that telephone numbers were not working, the withdrawal issue deepened. The screenshot below tells about the trader’s issues more efficiently.

Leo Accused of Lost Crypto Transactions

A trader expressed regulatory concerns by claiming that Leo is unregulated, offering no protection to client funds should the broker become bankrupt or be involved in disputes with you. The complaint further stated that the trader deposited funds via crypto, which, despite being shown as successful, was denied by the broker. Despite Leo claiming a fast trade execution, the reported time (600 ms or more) contradicts an MT4 ping of only 2.2 ms. Later, depositing via credit card and attempting a withdrawal by a crypto wallet, the fund was allegedly lost by the trader. Here is the full Leo review you should check to understand the issue way better.

Only Withdrawal Promises, No Delivery by Leo, the Trader Alleged

A trader alleged that Leos officials constantly assured him on his withdrawal requests but did not stay true to their promises. At the time of writing the Leo review, the withdrawal remained pending with the broker for over a month. Check out further claims made by the trader in this review.

The Review of Leo Prime by WikiFX

The complaints against Leo Prime revolved largely around withdrawal delays and a potential fund scam afterward. As the WikiFX team investigated deeper, it found that Leo was an unregulated entity. The startling fact is that the status remains even after the broker remained in the business for over five years. As investment risks remain greater for traders seeking to advance their trading journey with Leo, the WikiFX team gave it a score of just 1.69 out of 10.

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