I've been with Oanda for three years (1 year demo, 2 years live) and have mixed experiences.
**Cons:**
- **Spreads:** Dislike their news spreads, which can spike significantly even without news. For example, during a quiet session, I experienced a sudden stop-out with no price movement.
- **Customer Support:** Had a frustrating interaction where the operator didn’t understand basic trading terms, which wasted my time.
**Pros:**
- **Slippage:** Rarely experienced slippage; it’s generally well-managed.
- **Responsive Support:** Patricia, one of their reps, quickly resolved a margin issue I had, showcasing their improved customer service.
- **Market Insights:** I appreciate their open order book statistics, which help in decision-making.
**Overall:**
- **Execution:** 8/10
- **Customer Support:** 8/10 (improved)
- **Spreads:** 9/10 (except during news)
- **Research and Analysis:** 10/10
- **Software and Tools:** 8/10 (needs some enhancements)
Recommendation: Solid yes; I trust them and feel secure with my funds.
I've been with Oanda for three years (1 year demo, 2 years live) and have mixed experiences.
**Cons:**
- **Spreads:** Dislike their news spreads, which can spike significantly even without news. For example, during a quiet session, I experienced a sudden stop-out with no price movement.
- **Customer Support:** Had a frustrating interaction where the operator didn’t understand basic trading terms, which wasted my time.
**Pros:**
- **Slippage:** Rarely experienced slippage; it’s generally well-managed.
- **Responsive Support:** Patricia, one of their reps, quickly resolved a margin issue I had, showcasing their improved customer service.
- **Market Insights:** I appreciate their open order book statistics, which help in decision-making.
**Overall:**
- **Execution:** 8/10
- **Customer Support:** 8/10 (improved)
- **Spreads:** 9/10 (except during news)
- **Research and Analysis:** 10/10
- **Software and Tools:** 8/10 (needs some enhancements)
Recommendation: Solid yes; I trust them and feel secure with my funds.