Score

8.23 /10
Good

CommBank

Australia

Above 20 years

Regulated in Australia

Market Maker (MM)

Global Business

Medium potential risk

AAA

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Exposure

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Website

Score

Regulatory Index8.11

Business Index9.21

Risk Management Index8.90

Software Index7.30

License Index8.12

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Licenses

VPS Standard
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Single Core

1G

40G

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Broker Information

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Company Name

Commonwealth Bank of Australia

Company Abbreviation

CommBank

Platform registered country and region

Australia

Company website

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CommBank · Company summary
CommBank Review Summary
Founded1911
Registered Country/RegionAustralia
RegulationRegulated
Products and ServicesRetail banking, commercial banking, investment, insurance, superannuation, etc.
Trading PlatformCommBank app, NetBank (Web), and CommSec
Customer Support+61 2 9999 3283
13 2221

CommBank Information

CommBank was founded in 1911 with its headquarters in Sydney, Australia. As one of the “Big Four Banks” in Australia, its business scope covers retail banking, commercial banking, investment, insurance, superannuation, etc. It is suitable for individual and corporate clients who value local services and pursue stability, especially in home loans, superannuation, and daily financial management.

CommBank

Pros and Cons

Pros Cons
RegulatedLimited international investment products (Australian market).
Diversified financial servicesComplex fee structures
Advanced digital tools (e.g., CommBank app)Restrictions on overseas services
Customer loyalty rewards program

Is CommBank Legit?

CommBank is an old-established bank with a long history in Australia. It is strictly regulated by APRA and is a member of the Australian Financial Claims Scheme. The Australian Securities and Investments Commission (ASIC) regulates this bank, and its license number is 000234945. Therefore, deposit security is guaranteed.

ASIC
ASIC

What Services Does CommBank Offer?

The types of investment transactions include the following four categories:

Australian Stocks (ASX): Trade over 2,000 Australian stocks through the CommSec platform. The minimum first trade is $500, and subsequent trades start at $100.

Exchange-Traded Funds (ETFs): Pocket ETFs offer 10+ themed ETFs (e.g., technology, healthcare) with a minimum investment of $50. Commission is $2 per trade (for trades ≤ $1,000) or 0.2% (for trades > $1,000).

Superannuation: Provided by Colonial First State, products like Essential Super have fees 15% lower than the industry average.

  1. Term Deposits and Savings Accounts: A limited-time interest rate of 4.05% is offered for 9-month business investment accounts, while ordinary savings account rates fluctuate with the market.
ServiesSupported
Australian Stocks (ASX)
Exchange-Traded Funds (ETFs)
Superannuation
Term Deposits and Savings Accounts

Account Type

Personal Accounts

Account TypeAccount NameKey Features
Everyday Transaction AccountSmart Access• No monthly fee• Supports fast transfers via PayID• Cardless cash withdrawal
Everyday Offset• Linked to home loans, the account balance can offset interest
Savings AccountNetBank Saver• Flexible interest rate• Suitable for short-term savings
Term Deposit• Fixed interest rate• Deposit terms ranging from 3 months to 5 years
Investment AccountCommSec Share Trading Account• For trading Australian stocks• Requires linkage to CDIA (Cash Management Account)
Pocket Account• Focused on ETF trading• Minimum investment of $50

Business Accounts

CommBank offers a Business Transaction Account suitable for small businesses, with a $0 monthly fee and requiring ASIC verification. Additionally, users can choose business loan accounts such as the Better Business Loan (unsecured small loan) and vehicle and equipment financing.

CommBank Fees

Service TypeItemFee Standard
Transaction AccountsBasic Account Monthly FeeMost have no monthly fee
Cross-border Transfer$15–$25 per transaction
Foreign Exchange Conversion Fee1%–3%
Investment TradingAustralian Stock Trading Commission$10–$29.95 per transaction
ETF Trading Commission≤ $1,000: $2 per transaction; > $1,000: 0.2%
Home LoansHome Loan Application Fee$495–$995
Refinance FeeApproximately $395
Wealth Package Annual Fee$395 (includes home loan rate discount)
InsurancePet Insurance (First-Year Offer)First 2 months free
Pet Insurance (Subsequent Monthly Fee)$20–$80

Leverage

For CommBank home loan leverage, the maximum loan amount can be 80% of the property value (LVR ≤ 80%).

Trading Platform

Trading PlatformSupported Available Devices
CommBank app-
NetBankWeb
CommSec-

Deposit and Withdrawal

CategoryMethodDetails
DepositsBank TransferSupports local/international transfers; SWIFT code required for international transfers: CBAUAT22.
ATM DepositFree cash/check deposits at CommBank ATMs within Australia
Direct Salary DepositAllows employers to deposit salaries directly; Reward eligibility for certain accounts (e.g., Smart Awards credit card points)
WithdrawalsATM WithdrawalAccess Australian dollars or local currency at Mastercard ATMs worldwide; Overseas withdrawal fee: $5 per transaction + currency conversion fee
Transfer to Linked AccountsFree real-time transfers to other CommBank accounts or third-party accounts (requires PayID/BSB number)

Bonus

CommBank's new customer rewards include: opening a designated transaction account and completing transactions to receive a $200 cash bonus (limited-time offer); new home loan customers can enjoy a $699 conveyancing discount (via the Home-in service).

Additionally, investors can access loyalty rewards such as the CommBank Yello program, which offers points, cashback (e.g., up to $40 monthly cashback on home loans), and service discounts. Credit card spending accumulates CommBank Awards points, which can be redeemed for gift cards or Qantas frequent flyer miles.

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Giorgos Lazos
more than one year
I went to the Commbank Jakarta branch around 9 am on May 20, 2023, after accidentally transferring funds to an incorrect Westpac account. An employee named James was exceptionally professional and dependable. He quickly addressed my concerns and delivered outstanding service. I would highly recommend this bank and its staff with a five-star rating. 👍👍👍
I went to the Commbank Jakarta branch around 9 am on May 20, 2023, after accidentally transferring funds to an incorrect Westpac account. An employee named James was exceptionally professional and dependable. He quickly addressed my concerns and delivered outstanding service. I would highly recommend this bank and its staff with a five-star rating. 👍👍👍
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2024-05-22 13:37
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BoUGER
more than one year
I have to say I'm a bit frustrated with the slow response in resolving issues. Recently, I've been experiencing frequent unexpected shutdowns of my MT4, which is quite inconvenient, especially when it comes to withdrawals. Hoping for quicker solutions and smoother transactions in the future.
I have to say I'm a bit frustrated with the slow response in resolving issues. Recently, I've been experiencing frequent unexpected shutdowns of my MT4, which is quite inconvenient, especially when it comes to withdrawals. Hoping for quicker solutions and smoother transactions in the future.
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2024-02-23 11:32
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